Insieme

Doesn't Recommend

ge05065

Joined 5 years ago

Service has not improved. Went to Insieme on Friday evening for the first time and the experience was disappointing. I ignored reviews of bad service because they were dated in 2007 and 2008 and I figured they must have improved by now. No such luck. The service staff here seems to have been transplanted en masse from a nearby diner and the upgraded wardrobe could not hide that pedigree. Brusk mannerism, needless (and offending) comments, mix up of orders, and ignoring requests all add up to a bad dining experience.

We did not enjoy the food either but that is not really the kitchen's fault. Someone in the kitchen likes salt and I do not care for overly salted dishes, especially since the good quality ingredients probably did not need it. Nevertheless, the care that went into the execution of the dishes were evident.

Doesn't Recommend

alexanderpelle

Joined 5 years ago

BAD SERVICE !!!!!!!. I took my boyfriend to insieme for his birthday last night - the food was wonderful but the service was awful. First, they moved us from one table to another after we had ordered the wine, and admittedly tried hard to make it up to us by sending over a free appetizer and ensuring us that it was a better table. But the worst part was that the server in the new section practically ignored us and when she did come over was cold as ice. One of the other service people was like a tazmanian devil, swooping in to drop bread and silverwear like bricks. We are not hard to please, so her behavior made me decide to frequent other places instead. Too bad, since the food was so good .

Recommends

debbie1996

Joined 6 years ago

Wonderful experience.. This weekend was the first time I had been to Insieme. My boyfriend took me there for my birthday and I must say I was not disappointed. We were promply seated with pleasant greetings by the host. Our server (I don't remember her name) was an absolute delight. My boyfriend and I are no experts in wines and chapagnes and she was so helpful and patient with us when deciding what to drink. I didn't have problems with service at all. Overall, the service was very attentive, but not pushy and intrusive.

When you go you must, must order the lasagna bolognese. It is not a great big portion, but it is satisfying and doesn't leave you feeling like you ate the entire dish. Usually when I eat Italian, I find myself adding salt, pepper, or parm. cheese. Not with this. It was perfectly seasoned. You could tell that the pasta was freshly made and the texture had a soft, velvety feel to it. It was tender, but not mushy. For dessert we ordered the blueberry crostata. They wrote Happy Birthday for me on the edge of the plate which I thought was a very nice and personal touch. I don't usually have a sweet tooth so this dessert was perfect for me because it wasn't overly sweet. It came warm with blueberry sauce and loose blueberries on the side.

All in all I would say Inseime is a nice place for couples who want a romantic feel, but make sure to go at night. It can also be for small groups who want a comfortable yet intimate setting. I would not bring children here. But when you come, make sure you bring enough money. Enjoy!

Recommends

Justin Hartung

Joined 9 years ago

The rich, elegant Theater District aunt to East Village Italian restaurant Hearth.. Designing a space that appeals to theater-goers, tourists and gourmands isn't easy, but the owners of Insieme came close. Booths separated by string curtains and white oak tables add subtle theatrical flair to the subdued gold and creme room. The genuinely warm staff works with the invisible precision of veteran stagehands. Marco Canora's supremely seasonal menu, meanwhile, is divided into "traditional" and "contemporary" Italian dishes. It's not the big, bold, red sauce flavors you're used to though; Insieme is closer in spirit to Le Bernardin, around the corner, than to Sbarro, down the block.

Doesn't Recommend

randomthings

Joined 6 years ago

nice place, bad service. My parents came to visit me from out of town and I took them to Insieme hoping to have a nice dining experience with them. The decor as decent, just like any other upscale/modern restaurant in town. The server we had wasn't that great. I don't remember him cracking a smile the entire time we were there. I ordered an appeitizer size pasta for starter. It turned out to be pretty good so I ordered the same paste in an entree size for my main course. It turned out, the "entree size" was served in the exact same bowl and the amount of pasta was almost identical to the appetizer portion. Maybe it's got a few more strings of pasta, but this definitely does NOT justify to be $10 more and qualified to be an entree size. I am not looking for an enormous amount of food, but I really think the kitchen had made an mistake. I asked the server about it and he and his blank face insisted that it was the correct portion. All of us were puzzled since the two dishes looked identical to us. I didn't appreciate him treating us like we were stupid and no manager ever came to our table to address this. Regardless of whose error it is, if you are in the service industry, "customer is always right". I wish the manager had done something about this but no one seemed to care. I think it is because we look too 'touristy' to them and didn't think we would come back anyway.

I was very turned off by this experience, it is too bad because the website make the place sounds so good and I love trying out new places.

Recommends

centrobanca

Joined 6 years ago

Great Italian Restaurant. Insieme stands out among the regular Italian restaurants the city has to offer. Don?t let its midtown location dissuade you from having a great meal. The staff went out of its to make me and my girlfriend very comfortable. The portions may me small but they pack a wallop in taste and aroma. I?ll definitely go back!!! Complementi !!!