Natura Brazilian Spa

Worst and most traumatizing haircut I've ever had!!!. I have been a client at Natura for 2 years, when I'm not able to do it myself, since I myself am a tv stylist . I went in there a few days ago with hair all the way down my back. Long and gorgeous hair I've had for years!!!!!!!! I requested a guy that normally cut it, but he went back to London, sadly. The receptionist told me to get it cut by a guy that was sitting at the end station and "that he's REALLY GOOD and to trust her"... He was a guy born and raised in Bklyn and smelled badly of cigarettes and coffee. I continued to sit there, even though I'm already having doubts and already feeling uncomfortable. Basically, I asked for a trim, to NOT cut the length, to make light layers to give it lift, and to NOT CUT THE V SHAPE OF MY HAIR IN THE BACK, because that's what made the length so long. He ended up cutting 5 inches off, cutting the V off, giving me bangs and completely ruined my hair! I was so devastated and unhappy I got up out of the chair mid haircut not even finished after seeing what he had done that I had to leave crying and hair in pont tail and still wet! Was an awful experience and all my hair is gone!

I WILL NEVER GO BACK TO THIS SALON EVER AGAIN, AND IF ANYONE ASKS ABOUT THIS PLACE I WILL DEFINITELY DETER THEM FROM IT :(…

LOVE IT. A Spa in Astoria with the services and professionalism of chic Manhattan, but the best part is that they have Queens prices. I love coming here. I have yet to have a bad experience. You will be greeted by smiles at the reception and escorted to the professional taken care of you. Very happy the Natura Spa is in my neighborhood. Thanks for everything.…

Thought it was the best too and then..... I was a loyal customer of Natura for a while and with good reason: I thought their Brazilian bikini wax was the best and they never gave me anything to complain about. I recommended it to everyone I knew. Needless to say I never thought what happened the last time I went for my usual Brazilian bikini wax would ever happen! The girl that waxed me made the huge mistake of placing the unlabeled bottle of ACETONE (!) next to the unlabeled bottle of baby oil - I'll spare you the painful details because I'm sure you can successfully guess what happened. Being in so much pain that I couldn't even sit down (which by the way lasted for almost 2 days!) I thought she would at least give me a significant discount, but all she did was make excuses for her (serious) mistake and charged me only $5 less. Clearly, they don't really care about their customers as much as I thought they did. I will NEVER recommend Natura to anyone else.…

5 Star natura spa by far. yah iv been going to natura spa for a while now and i just figured out can write reviews very sahhweet but back to the spa natura spa is very loyal to there customers and they are a great spa im a man and i really dont trust many people doing a brazilian wax and my friend referred me to this waxer name byanca she is very calm and sweet with her work she does an excellent job im glad a friend refferd me to her but now everyone i used to go too pfft they lost there custi back to my point i love natura spa i got my hair done by jaison he is a master with his hands controlling my hair pfft 5 stars im glad with the results so basicly i would reffer my whole fam and friend here the best spa i have yet been to im glad with the results 5 star for the spa 10 stars for the spa and the workers pfft the besttttt…