Massage >Zen Soul Massage Acupuncture PC
19 W 21st St, New York, NY | Directions 1001040.740998 -73.991719
Saturdays: 9am- 6pm
Best massage ever! – I've tried several places in NYC for massages and have left disappointed more times than not. This massage was by far the best massage I've ever had. Regine really has the touch. She was friendly, courteous and very professional. She rocks!
I was also a Lifebooker customer and read previous negative reviews. I scheduled my massage a few weeks in advance to give her a chance. She was well worth the wait. I honestly think she was a bit overwhelmed with so many responses.
I will definitely come back again. :)
fantastic massage from a lovely person – My sister treated me to a deep-tissue massage (through Lifebooker - no problems there) with Regine. I was greeted promptly, and although I wasn't experiencing any specific pain, Regine discussed my lifestyle with me and assessed and targeted different areas which I was putting more stress (holding my toddler on my one hip, for example). The spa was quiet, many floors above the congested streets below. Regine struck a great balance between keeping a peaceful, serene environment while still explaining what she was doing when focusing on my targeted spots. Finally, she gave me stretching and strengthening tips for me to use at home. In my experience, this is something that only a confident, competent spa will do for you - most are desperate for you to come back. I will definitely be back! Thanks, Regine!
Worth the wait – Regine is blessed with healing hands and lots of positive energy. I booked a deep tissue massage with her earlier last month, and I have to say it was the best deep tissue massage I've ever experienced (the intense Korean scrub/massage I had in L.A. two years ago comes in a close 2nd, but that was slightly painful, and this was very calming). She not only hit the obvious problem spots I indicated to her, but also worked areas I didn't even know held tension, and did it well. I'm ticklish and need very firm pressure, and Regine delivered. She even performed a little Reiki at the end!
I love massages, and I've tried out a lot over the years--from Peru to Thailand and across the USA. I heard about Regine through Lifebooker, and yes, it did take me awhile to get an appointment. BUT SHE'S WORTH THE WAIT!
I, too, read reviews here and was disappointed to think that Regine would dismiss new clients. But I gave her the benefit of the doubt, and I'm glad I did. Once we had a chance to talk, I found out that she had wanted to expand her business, but didn't realize just how big Lifebooker was. You live, you learn, right?
To all of you who experienced frustration when you were looking to de-stress...I empathize, I really do. Call or email Regine and leave a nice message--she'll get back to you. She got back to me.
Lastly, Regine is a very cool person, with a great worldview and a balanced perspective. I'm definitely going back to see her.
Nothing Short of Amazing!!!!!!! – I have been a client of Regine for many Years. Regine is amazing!!!!! She is nothing short of a healer. She explains everything that she is doing in detail. Regine has always gone above and beyond to ensure that I am satisfied.
She takes an intake form which interviews you and makes it possible for her to customize your treatment. She has helped me through injury, allergies, pregnancy and basic life stress.
I will agree that it may be hard to get an appointment at times because she has many loyal clients that book to see her.
She has always been warm loving and Professional with me. I would recommend her to any and everyone!! She is well worth the wait and a Healing Rock Star!!!!
Won't return calls – I will confirm what people posted about Regine and her unprofessional behavior towards people who bought massages through LifeBooker.
I bought a massage through LifeBooker. Despite numerous emails, phone calls, and trying on her website to book, Regine will not make an appointment for me. It's been 5 months of trying!!
I wrote to LifeBooker, which gave me an immediate refund (they are obviously aware of the problem).
I wrote to Regine under a different email to make an appointment without mentioning Lifebooker, and she responded almost immediately! It seems that she is purposely ignoring those with Lifebooker certificates.
She may be over her head with alot of people buying massages on Lifebooker, but ignoring clients just reeks of unprofessionalism. Sadly, she could have had a client for life. Instead, she will never have me as a client and I'll be sure to mention this experience to just about everyone.
Hi Kukker, I am the owner and therapist and deeply apologize for my lack of service to you. I appreciate your acknowledgement of me "being over my head with a lot of people buying massages on Lifebooker" (over 800 massages sold) and want you to know that even Lifebooker issued me an apology for the disproportionate amount of massages sold compared to what my small practice can actually handle and accommodate (15-20massages/week). That is why they are painfully aware of the problem.
VERY UNPROFESSIONAL!! – I also ordered 2 massages from this place through Lifebooker. One was for a friend and I have to admit that Regine did work him into her busy schedule at the last minute and he said that it was one of the best massages he's ever had. When it came time for me to schedule my appointment, Regine would often not return phone calls or text messages. There were times when she would tentatively schedule me for one day and then when I would reach out to her to confirm our appointment, I wouldnt hear from her. When I called and left a message requesting a refund because I no longer wanted the massage, she didnt even have the courtesy to call or text back. Lifebooker was kind enough to go against their standard policy and issue me a refund. If her goal is to work up tension in someone so that she can massage it away...it works...if you can tolerate her BS. GO ELSEWHERE FOR A MASSAGE!!!!!
I am the owner of Zen Soul and was shocked to read this from you Uptowndude because I know exactly who you are. After careful review of our text history (our sole way of booking appts after Oct 9) I see that I answered every single one of your texts outside of the last 1. I booked multiple appointments for you that you cancelled - you even apologized for all the "changes" aka cancellations YOU made and I indeed went above and beyond to get your friend in an already packed schedule back in Oct.
Wont return phone calls – I bought 2 massages from this establishment through lifebooker, which I normally love.
You are supposed to be able to make appointments on her website.... but there seem to be no available appointment times EVER... no matter how far in advance I'd like to make an appointment.
To make it even worse, she doesn't return phone calls or messages... she never answers her phone. I would never recommend this place to anyone. Very unreliable. I wish there was a way I could rate this place no stars.
Hi I am the owner and deeply apologize for your awful experience with me. I appreciate your comment and in my defense, an overwhelming 800 Lifebooker/Loot massages were sold and I am the sole therapist with a very part time practice of 2 days/week so it became impossible to manage all appts.
Amazing!! – I have been to Regine twice and both times the experience exceeded my expectations. I have also referred several people who were very pleased as well.
She takes time to discuss what's going on with your body and tailors the massage to what you want/ need. Her technique is amazing - it was the best massage I've ever had. Plus, she is beyond friendly and professional. Highly recommend!
My new Spa!! – I went to Zen Spa after finding it on CitySearch. I am very picky about trying out new therapists, but I am happy I went to Zen Spa!! I was greeted by Stevie (another therpaist) and he was very friendly. He gave me a bottle of water and offered me some chocolate :-)
My massage therapist, Regine, read over my intake form and we discussed my issues before she started working on me, and I thought that was very nice. ( She didn't act like some other massage therapists who just want the money and don't focus on the clients needs). I had my massage and she worked on all the knots I had, and she even suggested I try some things to ease my pain and tightness.
Regine used pressure, but for once I am not in pain the day after a massage and my body feels different! I was very pleased with Zen Soul Spa and I will be returning to try other treatments. I no longer have to travel to the city since I found this hidden gem in BROOKLYN!!
Regine is FAB-U-LOUS. I went into Zen Soul Spa - STRESSED! I came out of there RELAXED and REJUVENATED! Regine has a gift - she is very good with her hands. This is absolutely her calling. You will not regret it - TRY HER! She is great!
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