Primehouse NY

04/15/2008 Posted by kingcoby

Went there for dinner with my wife. No special occasion, just wanted to try out a new place. The atmosphere was nice. The waitstaff friendly, but erratic with service. For example, no bread was placed at our table. It only got worse from there. Appetizers (ceasar salad and ceviche) were good but not memorable. We were hoping the steaks would make up for the other shortcomings of the restaurant. We were dead wrong. We each had the 10oz Filet Mignon. I ordered mine medium-rare and it came out medium. My wife ordered hers medium and it came out well done. I kept my steak, since it tasted ok, but my wife had to send hers back (and my wife has never had to send food back at any restaurant). The only positive was that the manager came quickly to apologize and a new steak came in less than 5 minutes. We thought the overcooked steak was an isolated event until 10 minutes later a table for 4 next to us had to return 3 out of the 4 steaks that they ordered. We then finished off our meal with the Bananas Foster Sundae and it was just ok. Another thing about the ambience. The place is big, but not as big as Delfriscos. From some reason though, the aisles are not stop traffic jams between busboys, waiters, and customers. Must have something to do with the layout, but it gives the impression of watching traffic on the Long Island Expressway...and this was on a Tuesday. Overall, friendly staff. Good manager, but he is too busy having to apologize for poor steaks coming out of the kitchen. Definitely not worth the very expensive bill. Could pick any number of steakhouses to go to instead.

Pros: Friendly staff.

Cons: Bad food, slow service, expensive

03/26/2008 Posted by vanessanyc

My boyfriend and I ate dinner at Primehouse last night and it was possibly the worst dinner!! This is my first time writing a review on Citysearch, but I feel that people need to know how awful this restaurant is! As avid steak eaters, we were really excited to try a new steakhouse, however it did not even come close to living up to our expectations. The only good part was the bottle of wine, but where can't you find a decent bottle?We started with the crab cake and scallop ceviche. My plate was piping hot so god only knows how long that crab cake was sitting under a heating lamp. The scallop ceviche was laughable. I think it was maybe one scallop but you could hardly tell as it was chopped up. For our entree we ordered the Porterhouse for 2. On the menu you have the option of a porterhouse for 1 or 2. The porterhouse for 1is $48 for 20 oz and the porterhouse for 2is $48/person for 39 oz,does that make any sense?!?So our porterhouse came and it was NOT 39 oz. And the porterhouse arrived at our table already separated from the bone and the meat was perfectly seared evenly around, but the bone looked like it had been cooked, to give the appearance that the meat was cooked on the bone - VERY DECEPTIVE!. So we asked if steak was cooked on the bone, and the carver then confirmed that it was not. After the carver confirmed our suspicions, our waitress ran over trying to explain that the meat was cooked on the bone, however, it was clear it was not and she was lying Obviously our steak has no flavor and was below average!! There was a smidgen of filet still on the bone that we managed to cut off and that tiny piece that was cooked on the bone was delicious. They served ketchup with the steak!The prices are ridiculously expensive since all you get is garbage! I would not recommend this restaurant to anyone. This restaurant is in desperate need of Gordon Ramsay!! Save your time and money and walk across the street to Houston's for a better meal at half the price.

Pros: the wine was ok

Cons: Terrible Food!!!