215 W 14th St, New York, NY | Directions 10011
40.738903 -74.000348 View WebsiteView More
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“Unbelievably terrible service.”
Since the 1950s, the largest coffee and baked goods chain worldwide satisfies sugar and caffeine-craving patrons with its delectable doughy treats and more..
In Short
With a visit to this popular fast food chain, it's nearly impossible to resist the devilishly tantalizing sight of thickly iced and lavishly decorated pastries coupled with the rich smell of fresh-brewed coffee. Opening that classic pink and orange box, filled with the familiar sugary treats, has quickly become a staple for just about any occasion, from a quick on-the-go breakfast to a corporate snack. Expect a wide selection of inventive doughnut creations, tasty cookies, and fresh-baked bagels, as well as diverse cream cheese variations and scrumptious sandiches. Carb-craving folk, whether they be a suit-wearing businessmen or a casual high-schooler, can cure both their sweet tooth and caffeine headache at this quick-fix stop.
Unbelievably terrible service....
I appreciate the fact that this place just opened and is 24 hours for all of my late night sober-up coffee and weekend sundae needs...this being said...
It is UNBELIEVABLE how hard the guys behind the counter make their jobs look. I asked for a Reeses sundae, described to every last detail on the menu board in the back, something you would imagine someone who needed the help would refer to...No.
I ended up with some totally wrong concoction after I had repeated 4 different times R E E S E S S U N D A E and pointed to the description. Also, the guy couldn't figure out how to work the chocolate pumps and needed assistance at the register. What exactly is he being paid for again?
It shocks me that it seems like the easier a job is, the worse it gets done and the higher the rate of error. I'm still waiting for Baskin Robbins to get something right...But I'm not holding my breath.
it
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