“Terrible customer service, lukewarm food, dirty atmosphere - salty food”
“The house wine is acceptable.”
“will definitely not make the mistake again and would rather pay for a good meal than have a cheaper untasty one.”
“The menu might be a little limited, but the charm (and fast service--those with bad experiences must have come on the same single off night) more than compensates.”
“If you are going to the city and want some great Italian food, Puglia's is the place to be.”
“always bring out of town guests to this charming, fun, Little Italy destination, and everytime those guests come back to New York, they want to see Jorge again!”
“The service was amazing and so was the food.”
“Good value - unlimited beer, wine, soda, family style apps, and choice of entree for a reas.”
“We were seated promptly, but service was slow and entrees came at different times.”
Dissapointed and deceived by server Anthony Loew. the atmosphere was poor and negative, serice was unpleasant and not nice, and after all that we were deceived by our server (Anthony Loew), who on his own has corrected the receip after we left and wrote the tips, which I did not want to leave and have filled with zeroes, but the transaction in the bank was wioth the tips amount, so I suggest, we wrote it in the receipt.
Mediocre food, horrible service, lousy atmosphere.
On 9/25/2010, 6 of us went to Puglia for dessert and drinks during the San Gerrino festival. It was our first time eating at this restaurant, and we had high hopes for the food, service and atmosphere. Everything was a total let down.
For starters, we ordered Sangria which was made by an absolute amateur and was definitely the most disgusting tasting drink I have ever tasted. I think they used a $2 bottle of wine to make it.The waiter agreed to replace it, giving as an explanation that the bar tender was drunk. The replacement Sangria was barely acceptable.
Every dessert we wanted to order from their menu was "out of stoc", leaving us with slim pickings. We ordered the american cheesecake and the molten chocolate cake. The cheesecake was grocery quality at best, and the molton chocolate cake was rubbery, cold, and not baked the day it was served.
We ordered a latte and mochacino, only to be told they didnt have it, 25 minutes after we ordered. What they failed to tell us was that they did have a cappucino.
Dont get me started with the service, we had to keep looking for our server who often disappeared into the back room of the restaurant. He even forgot to give us our bill which was had asked for, and it was only because he saw all of us staring at him while he tucked into his dinner that he remembered he was our server.
The bathroom was absolutely disgusting and dirty.
Over all it was expensive and absolutely lousy, I would NOT EVER eat here, unless you want to be out of money and have the worst possible experience in little Italy. The friend oreos I bought from one of the carts was a better value for money.
The only reason why this place even received one star is because I couldnt give it no star, which is what it really deserved
Great, Puglia is growing in people minds!.
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BEST JOINT TO EAT AND HAVE FUN WITH LIVE MUSIC.
Ive been going here for almost 30 years and it is still excellent! I grew up in Jersey about 20 minutes away and always go to this place. Now I live in CT and it's our 1st stop when we go to the city!
Atmosphere sorta trashy, Food Mediocre.. Outdoor seating was awful. The umbrella was broken & falling over. The water had something floating in it. The plastic chairs were flimsy & dirty. Service was lazy. Ravioli was flavorless. The marinara sauce tasted homemade & was yummy, as was the bread. Linguini shrimp w/ white wine sauce was mediocre. Cheesesticks, mediocre. Pizza was average. Point is, nothing was overly flavorful or "distinguished". An okay place for a not-so-quick bite. The atmosphere was just sort of trashy, and I'm NOT at all a snob. It just seemed like a neighborhood pizza joint, just more expensive.
Best Lasagna In the United States. My wife and I were in Little Italy this weekend and stopped in for lunch. The service was amazing and so was the food. I usually get spagetti carbonara and love it. My wife had never been there before and she ordered the Lasagna and loved it. I then tried it and also fell in love with it. We travel alot and both love italian. They have the best LASAGNA of any place we have ever eaten. I would highly recommend stopping by and enjoying this lovely restaurant.
Big Disappointment... don't go. We went there 6 years ago and had a really fun time because of the live music and loud atmosphere, the place was crowded with people and energy... we decided to go back recently on a Friday night even though we knew food was ok at best (recent reviews still looks positive). What a big disappointment!!! Well we didn't expect food to be good but we were the only table there for the entire night (repeat... it was a Friday night). Because there weren't anyone else there, they were reluctant to perform live music. After a few inquiries, they decided to send a woman who didn't even know how to sing for a few songs... really pathetic!!! No wonder no one was there. There were 12 of us and my co-workers jokingly asked if I reserved the entire place! I thought to myself "maybe it's cold out and not a lot of people are hanging out" but as soon as we left we saw every restaurant around there was packed.
Terrible Customer Service, lukewarm food, dirty atmosphere - salty food.
We came in on a weekend, being that all the other Italian Restaurants in Little Italy were full. The amount of people in here on a busy Saturday should've given us signs as to the quality of food/service Puglia should be known for.
This place serves their food luke warm (its as if it was only reheated in a hurry and they didn't heat it up all the way) and the waiters write in their own 20% tip when the bill comes. When asked why he wrote it in himself, he said that all Italian restaurants charge 20% and when we wrote 15% he kept insisting that we short changed him. He also insisted that it was customary to pay 20% in NY. That really took the cake, since he obviously thought we were tourists - and he was out to scam us. (The waiter is a Bald guy in his 30's)
Bottom Line, poor service, unclean atmosphere, it was not crowded, but yet very noisy, and food was not even heated properly and very very salty. And to top it all off, the waiter harrassed us. For the price they charge, you can get much much better elsewhere. This is a definite no - go.
Honestly, all the people who've written good reviews sound exactly the same. I wonder if it's insiders writing their own reviews. I honestly say "beware. " We were also sitting near their dessert bar, the waiters were touching everything and licking their fingers of the whip cream while touching the sliced strawberries afterwards. It's a completely nasty experience sitting there and watching this being done - poor person who had to eat those strawberries. Very very unhygenic.
Editorial Review. Authentic Italian delicacies without traveling overseas.
Fun Night Out. What a fun place for a big group to go for dinner! I was at Puglia this past Saturday night for my friend's 21st birthday. There was about 15 of us and we definitely had a blast! The music sing-a-longs were hilarious and we just had an overall great time. Price was reasonable, but the food could have been better. I can't speak for everyone but my friend and i both had the lobster ravioli, which definitely wasn't bad, but wasn't that great either. The fun, loud and friendly atmosphere made up for it though...would definitely recommend it for a big group if you're looking for a real dining experience.
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