Casaville

02/16/09

Great atmosphere paired with great sangria

by sassy27 at Citysearch

I made a reservation for 2 which I had to change to 6. They were very accommodating and polite. The waiter was very attentive and answered all our food questions. We ordered the mix tapas plate as our appetizer and were able to try different things. The main courses were varied and tasty (chicken, beef, fish, vegetables). The sangria was smooth and fruity. I loved the decor and overall it was a very nice experience. Definitely reccomend it.

• Pros: food, location, price, service, decor
• Cons: none I can think of

01/04/09

A Letdown for New Years Eve

by vampbetty at Citysearch

This restaurant was recommended by a friend who lives in the area. He and his girlfriend had gone there and said it was cool, loungey and the food was good. He reserved us a table for New Years Eve after speaking to the manager about their dinner special. He was told there was a prix fixe menu, 3 courses for $55 plus a champagne toast. There were 7 of us in our party and we ordered a few pitchers of sangria throughout the meal. The waitress spilled on 3 of us while pouring the sangria into our glasses -- one guy had his white shirt ruined with a red wine stain (and they didn't offer to pay for his dry cleaning). The food was decent (not spectacular, but tasty) until dessert, which was a complete letdown. The brownie in my "warm chocolate brownie sundae" tasted stale and microwaved; not one person in our party enjoyed their dessert. To top it off, there was some controversy over our bill at the end of the meal and we are pretty certain we were overcharged, but at that point we were all rushing to get to a New Years party before midnight so we just paid it and left. The one redeeming part of the night was that they had a live bellydancer, which was pretty cool. If you want to try this place, go for it, but I would go on a normal Friday/Saturday night and NOT for an occasion like New Years. Even the guy and his girlfriend who had initially recommended the place said it was really disappointing that night and they wouldn't go back again.

• Pros: Live bellydancing
• Cons: Poor service, awful dessert, definitely not worth the money

10/23/08

Great service and excellent food

by andyhagman at Citysearch

We are a company from Sweden who visited NY for a few days in October, and had a dinner at Casaville. The service was great and as soon as the drink was near to end, they asked for a new order. 11 of us had the Tapas and we were happy, but the Paella as 2 of my colleagues had, was even better. One of us had the bass and he was euforic. They also know how to make a pretty good Sangria.

Our waiter was really competent and answered all our questions in a proffessional way.

• Pros: Service, Sangria, Tasty
• Cons: -

08/02/08

Not a gift certificate friendly restaurant

by jmw245 at Citysearch

We tried to use a "restaurant com" gift certificate, but the owner didn't want to acknowledge it. He first said that he did not know where we got the gift certificate, and then changed his excuse by saying that he no longer participates in the "restaurant com". Obviously he was lying. We checked the website from our handheld right there to prove he was lying.

That certainly turned even gourmet dinner less impressive.

07/24/08

Air Conditioning Broken in Entire Back Half of Restaurant

by ericaklein at Citysearch

Despite the fact that the Moroccan/Spanish food here is delectable, I had a very unpleasant experience here dining alone on Thursday, July 24, 2008. Although I called ahead to ask about whether I needed a reservation, I was not told that the air conditioning in the entire back half of the restaurant was broken, and had been for some time, with no repair in sight although New York has been undergoing a lengthy heat wave. I asked to be seated in the cool (front) part of the restaurant at the only table available with a padded seat back, and the wait staff was very courteous and seated me there as I requested. When I had been seated for less than 10 minutes, and after I had ordered my complete meal and a drink and had been served just the excellent fennel-marinated olives appetizer, the owner suddenly swooped down on me from nowhere and demanded that I move to a smaller table with a hard wooden seat, since my table was "reserved for 7 people in 40 minutes." He offered no explanation and no apology for this demand, but it was clearly due to the fact that all the other larger tables were in the back half of the restaurant along with the broken air conditioning. I was stunned, and because I have back problems, I opted not to move to the hard wooden chair, but to just take the rest of my meal "to go." The wait staff was apologetic, but this was clearly a restaurant owner who didn't care about any of the patrons, since the air conditioning had been broken for quite awhile. The toilet seat in the bathroom was also loose and off its hinges, so this may be some kind of pattern! Despite the first-class food here, I would avoid this restaurant due to its lack of attention to repairs and its willingness to unseat solo designers in the middle of their meals the moment a larger party shows up.