“Great atmosphere and service”
“They gave me warm water to drink instead of cold.”
“The ambiance was ok - seemed pretty clean and nice enough, staff was friendly (aside from trying to push services on you), but the place was absolutely FREEZING.”
“I'm not sure how much the nails cost, but I wouldn't come back for spa services, but maybe to get my nails done if the prices were reasonable.”
“The customer service was excellent.”
“Why pay double the price in trendy salons for the same if not better professional (i.e., qualified), knowledgeable, friendly staff providing top service in serene, clean environment with top line equipment and products.”
“She did the full 75 minute facial, she was very informative on what she was doing and very friendly.”
Great atmosphere and service. The atmosphere was serene and the service was great! I would recommend this salon for mani-pedis any day!!!
WORST MANI/PEDI but massage is ok. My roommate and I found this spa on lifebooker for a cheap $52, 60 minute massage and I ended up going for a $27 dollar mani/pedi while I was at it. The ambiance was ok - seemed pretty clean and nice enough, staff was friendly (aside from trying to push services on you), but the place was absolutely FREEZING. The pedicure was terrible - no massage chair or whirpool in the foot bath, not to mention there was no hot water and my feet felt like icicles. The pedicurist didn't seem trained and was extremely shakey - causing me to opt for clear nail polish on my manicure that followed after seeing how she painted my toes. Manicure was similar, all while enduring the added pain of a fan (no heat lamp) on my cold, wet, pedicured feet. Seriously not worth it. The massage, however, was surprisingly good. Despite still being cold throughout, it did last the entire 60 minutes as promised and the therapist seemed to know what she was doing. Cons - the room was small, there were no intros or instructions as masseuse did not speak English aside from "clothes off, lay down", and there was soothing background music but could still hear all the noises of the spa. Pros - price, quality of massage. Overall, I would go back for a massage ONLY and would steer clear of ANYTHING else.
Great facial care. This conveniently located spa offers a lot of facial treatments that are comparable to spas like bliss for a lot less money. The staff is very friendly and personable and very apt to recommend products and give out lots of free samples. Staff is very knowledgeable about what the best type of service is best for your skin type, even if you're new to facials. I recommend the under eye treatment for anyone who has very dark coloring under their eyes.
STAY AWAY!!. I recommend staying as far away from this salon if you want quality for your money. My boyfriend got me a 'Salon Manicure' for $50 during spa week. It took him some convincing to 'squeeze' me in and they made it clear that if i was late I wouldn't be taken. I get there, and I am the only one there. They seat me at in a manicurist's chair with no back, which is in the waiting area and very awkward (in the 1 foot space in front of the beaded curtain in the pic). Then they switch between over complimenting me to the point where I am uncomfortable (in an effort just to upsell me, like of your skin is so nice, but you should really get a facial) and criticizing my cuticles (she actually said 'oh my god my hand hurts I cant believe how much you have') and asking me when the last time I got my nails done was, which was one week before, and she couldn't believe it. I was so insulted, because I do keep up my manicures and general grooming. Also, they were speaking in their own language the ENTIRE time, I mean they did not pause, it was dizzying. Then the actual 'spa manicure' was subpar to a regular manicure anywhere else. She kept stopping to take phone calls and the only difference was the paraffin wax. I have never had polish applied in a more haphazard way either, a 5 year old could have done better, it looked awful. Then she complained her eyes hurt from concentrating so hard, and kept fishing for compliments on it, admitting to me that she wasn't actually a manicurist but was trained only in facials. To top it off she kept trying to up sell me the whole time so that I finally bought some facial products, which I did not want. Oh, and when a woman who also had a bad experience tipped low, they asked her if she knew what a good tip was, which of course she did. Awful Awful Awful manicure experience. DO NOT THROW YOUR MONEY AWAY!
Great spa...especially after work!!!. I went to this spa this past Tuesday as part of their extended Spa Week promotion to get a facial. I arrived a bit early because I thought my appointment was for 7pm but it was really at 7:30 and then it was delayed till 7:45, but they were very accommodating. I ended up getting a manicure and the spa pedicure, which were AMAZING!! I highly recommend the spa pedicure. You get to soak your feet in green tea extract and your legs get a greet tea mask and exfoliator as well. My legs and feet were so soft after that pedicure. The facial was great as well. The customer service was excellent. The ladies were all friendly and nice. By the way, the decor of the spa is cute and pretty. I will definitely go back to this place.
Great Massage!. I booked a massage for spa week on wednesday with one of my girlfriends. I have never been to this spa so i didn't know what to expect. The reviews on Citysearch are good but really focused more on facials. I got there a little early, and was warmly greated. My massuer was named Jenny and she was REALLY great. She used this oil that smelled like roses and it was just lovely. The massage was terrific and i was so relaxed afterwards i almost fell asleep waiting for my friends to get done. Also, it was for a full 60 minutes. I hate places that you book 60 and get 45. They were right on the money. I would defintitely use them again. I think that the owner told me that regularly the price is like 80 for an hour which is still really inexpensive for a nice spa. I highly reccommend Aqualia and Jenny!!
Great Location and Technique. Very convenient location. I was looking for a spa that I could go to after work. I bought a half-year membership which allows me to get a facial once a week for six months. One facial takes about an hour and a half and afterwards my face looks bright and smooth. I try to go as much as I can so that I can maintain my skin in good condition. I recommend Rebecca, she is a certificated esthetician who has great technique.
Best Kept Secret.
There are many spas in NY at various price ranges but I challenge anyone to find better value in NY City. Why pay double the price in trendy salons for the same if not better professional (i.e., qualified), knowledgeable, friendly staff providing top service in serene, clean environment with top line equipment and products. Trust me, this is the best spa in NYC.
My wife and I have known 2 of the estheticians (Shelly and Cathy) for more than 7 years and have followed them wherever they went (2 previous spas before they settled on this one for good). We have been getting mostly facials from them. Their facial technique is nothing short of exceptional and they have a great deal of knowledge and experience having done this for a very long time.
I have always had a very bad skin but they have given me my baby face back (sounds like one of those infomercials but this is true). They carry top line products and equipment with full service, fully equipped individual treatment rooms. Instead of giving you a generic facial, they will customize treatment based on your OWN needs and skin condition. I recently took my 60yr old mother there when she visited us from out of town; they customized a treatment for her that included full body massage, facial, manicure and pedicure. In addition to being pampered for a full day, which she really enjoyed, my mother told me that everybody in our home town thought her skin looked great and rejuvenated, and she looked much younger.
In addition, what differentiates this spa from others places is that it is spotless, conveniently located in midtown, and offers a serene retreat from the daily stress, at least for a few hours.
Finally, the entire staff is courteous and knowledgeable as they carefully select and hire qualified professionals with tons of experience.
Every penny you will spend there is worth it and would probably be worth double in any other trendy spas.
Friendly staff and excellent services. I went to Aqualia to have eyelash extensions for the first time and the results were amazing. So much so that I have been back several times to have them replaced. The staff are friendly, relaxed, offering you an informal atmosphere in order to make you feel comfortable. The space is small, but very cosy. On one of my return visits I had a facial, which was excellent. Not only was it relaxing but the results were great and my skin has been much better since. If you're looking for a personalized experience where your custom is valued, then go to Aqualia.
Great spa, service and people. I had went to this spa during spa week. I've never been here before but they had the availability on accomadating all of us -- me, my husband and my parents. Although the place is small, it was clean. Decor was nice, simple and classic. We all had facials done. I had Kathy (the owner). She was amazing! She did the full 75 minute facial, she was very informative on what she was doing and very friendly. My husband and my parents had Rebecca, Shelly and Lily. They all love them. My mom even bought the package to come back again! They did mention the packages that they have but who doesn't try to sell you their product when you visit a spa--especially during spa week. They didn't push us to buy and didn't repeatedly mention it, it was casually brought up. For myself, I disagree with the other bad reviews. The staff was friendly and knowledgeable. In fact, I made another appointment for May and so did my mom. I will follow up then.
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