Shelli Van Lines Inc

12/11/09

one of the better moving companies I've experienced

by LewisF at Citysearch

I have moved a lot during the past 8 years due to my line of work, and so I've had my fare share with moving companies experiences. I've recently hired shelli movers to relocated me from Birdsboro, PA to my new home in Cherryhill, NJ.

unlike many movers in the past, this team was VERY professional in terms of taking really good care of my belongings before they even left my doorstep. everything was wrapped in blankets to protect from damages and the most important thing to me was a couple of very fragile and delicate art works my grandpa left me before he past on, I wouldnt know what I would have done if anything happened to those 2 art pieces...

The foreman assured me and even carefully rapped those two in front of my eyes and indeed they arrived safe and sound just the way they were before...what a stress it was to unwrap them and what a relief it was to find them in one piece in the end....great job guys!

I did had to pay extra for special wrappings for all kind of stuff, but here's the truth - all companies charge extra for special wrappings! and it all showed in my estimate which I can guarantee - some companies will intentionally hide it from you!

friendly, fast workers and professionals.

• Pros: Very professional movers team, and I would know

11/10/09

Don't Be Another Victim

by Environment21 at Citysearch

The initial estimate was originally very low. When the movers showed up they loaded all the items in their truck and once everything was loaded they jack up the price to almost triple. They charged for “special packaging” and ask for additional insurance. They also asked for a 25% tip out of the final price –we haven’t seen yet. We eventually tipped them $100 dollars a worker (even the final price was so high that the tip should have been $300 a worker which we couldn’t afford) since we felt intimidated that our items won’t otherwise arrive well. Obviously $100 per worker wasn’t enough since the final result was one of the worse experiences with a US company run by mostly Israeli (we dealt with) who hires non- English speaking workers.

When they delivered our stuff the boxes were completely mashed up. Things as lamps, China, glassware, fax, DVD, and other electronics where ruined. Many boxes were missing and item as leather office chair, vacuum cleaner some wardrobe; coffee maker… didn’t even arrive. When Shelli created list of items, it wasn’t readable and after they drop of our stuff they make sure they show up the wrong day so the time is inconvenient so you quickly sign up what they ask you for hoping for the best. I understand things get damaged but to this extend… that is just unacceptable.

You sign a contract that promises you $0.60 will be recovered on a dollar in case there are any damages. They keep this contract. I took pictures, made descriptions of the damaged and lost items and send it to the claim management. The sad part is that this letter went pretty much back to Shelli. I got letter back that they aren’t responsible for any loss and damages. When calling they avoid phone calls or disconnect the conversation so you never get anywhere. I know there is nothing I can do to recover my items and damages but I wish all the people who had the same disastrous experience with these liars and thieves would report their experience to Better Business Bureau as I will. Shelli is a con company and should be out of business immediately. This company is taking business from the ethical companies who try to do legitimate business.

• Cons: A Complete Disaster !

09/16/09

STAY AWAY

by josephcarbone at Citysearch

They come in with a low price then jack it up after you give them a deposit. Bad business ethics, stay away from this company.

• Pros: Foreman was nice
• Cons: Bait & Switch