Bronx >Beauty > Aria Hair & Beauty Spa
553-555 W. 235th St., Riverdale, NY | Directions 1046340.885628 -73.909370
Neighborhoods: Riverdale, West Bronx
Horrible Etiquette and Overpriced for Skill Level! – I made an appointment online to have a single process, highlights, haircut and to have my hair dried. About thirty minutes prior to my appointment the receptionist called to tell me the stylist would be fifteen minutes late (I was on my way to the salon at that time). When I arrived I was told it would be an additional twenty minutes. Once this time had elapsed, they then told me she wouldn't be in for about another hour--are they kidding?! They should have simply called me that morning and cancelled the appointment.
They had another colorist available who I decided to meet with. About that time the stylist (owner) arrived. It was now over an hour late for my appointment. She then proceeded to do my color, which came out completely wrong. She then gave me a five minute haircut (literally), whereupon she wasn't even listening to what I said I wanted, just began cutting away. To top it all off, the salon then charged me $150.00 for the single process and $75.00 for the cut--are they kidding?! Wrong color, five minute cut--it was ridiculous.
I highly recommend against anyone use this salon. There are simply too many wonderful salons who value their customers and want them to continue coming back to utilize such an unprofessional facility. I plan on telling everyone I know how poorly I was treated.
Always Happy – I have always used Aria for my "serious" haircuts. But recently, in July, i didn't and was very disappointed. I went the place on Kappock st.... Needless to say i returned to Aria to have my hair fixed. I look good again and promise never to go astray!...... they do great makeup as well. the kind that last all through the day and night, always looking fresh...
For a great cut,or new look...go to Aria!
Beautiful Hair Every Time! – I've been getting my hair done by Kristina at Aria for years now. She came highly recommended from a friend, and I've been a loyal client ever since.. My color always looks beautiful and natural. Kristina is always super sweet and professional and I will continue to be a client as long as she's working there!
turned my blonde hair ORANGE!!!!! – I had my hair cut and highlighted at Aria twice by Kristina and thought the results were decent, although not worth the price. On the third time, she used the wrong toner when touching up my highlights and turned my blonde hair completely ORANGE. Not kidding. Instead of apologizing, she tried to cover up her mistake by saying her intention was to give my hair a more golden color (complete BS). She clearly made a mistake and would not fess up to it. She then proceeded to try and wash the color out with chemical treatments that made my hair feel like it was going to fall out. She was also coloring my hair in between taking bites of her lunch. For a salon OWNER and head stylist, you’d think she would know what she’s doing. AND she still made me pay for the haircut. Her 3 minutes haircuts cost $60. They’re trying too hard to be like Manhattan salons when they DO NOT have the experience to back up city prices. I would NEVER go here again. I wish I had read the previous reviews of this place where people described their horrific experiences here. The business’ response to the “coloring while intoxicated” post is laughable. If this salon has been here for 16 years, it clearly was not run by the current management. AWWFULLL!!
Good place to get your hair done – I have been going to Aria for a while. Kristina is great. I would highly recommend this place to everyone.
Above AVERAGE!!!!!! – This summer I went in and asked if they could place some high lights underneath my long curly hair and just to make it look a little funky. I loved it and every one of my friends went crazy on how different it was. I was so happy with Kristina. Last week I decided I needed a change, I've had long hair since 8th grade so I made an appt with Maria and again I walked out of Aria with the most amazing look. Not the average cut. It looked so updated. I just love Aria and it's staff.
Great Results, Great Service, Great Professionalism---Every Time – My daughter and I first started going to Aria for hair and beauty needs in 2000. The exceptionally warm, capable staff, has kept us coming back, even though we now live in the city. There is no place that will take more time making you look your best, and no group of people more genuinely concerned about their clientele.
I love Aria, and I could go anywhere. I go there because they have a passion for being the best, and it shows.
Loyal Saturday Customer – I am shocked at the last 2 comments about the Aria's staff. I have been going to Aria every Saturday for the last 5 years. I have only had positive experiences every time I walk in. The receptionist always has a smile for me and always takes the time to talk to me and truly enjoys an old ladies stories. I have never seen anything but a friendly enviorment and very accomodiating to my needs. Please take some advise from an older woman that has seen much in my life. If your not happy with something say it before you leave maybe they can fix the problem. Why come on a public forum and say things that are not nice and try to bring people down. Didn't your mother ever tell you if you can't say something nice, don't say anything at all? Take a look around and see all the problems we are having in the world, they are major issues that are alittle more important then your hair. Your hair is something that can be fixed but the hatred and the negativity these 2 people have make me sad and I will pray for them. Aria keep doing what your doing because I'm a loyal customer and these reviews are from people who have nothing better to do then try to make others miserble. See you Saturday.
overpriced for bad service – I moved to Riverdale from the city and was looking for a salon in the neighborhood. I came across Aria which looked like a beautiful upscale salon and the prices were the same as what I payed in Manhatten so I figured I would give it a try. When I went in for a color and cut I had to wait for the receptionist to get off her cell phone to check me in and she had the nerve to look annoyed!
I specifically asked the hairdresser if she could use Aveda color because I have been using it for years and it doesn't irritate my scalp the way other colors have. She said no problem but she must have used something elsd because my scalp starting burning right away. She insisted it was Aveda like I wouldn't know the difference. My roots were darker than my ends, I was really upset and they told me the roots would lighten up after a few washings. They charged me more than the price on the menu because they said it was a new color. I didn't want a "new" color! I wanted the same color. I was so angry I left without getting my haircut.
I would not recommend Aria to anyone!
Coloring while intoxicated – I went to Aria not once but twice.both times i had a bad experience first i had a horrific dye job from a lady named Kristina.After she made my hair look like a clown she proceeded to call over her other co-worker Maria who did nothing to fix bad hair job.they both reeked of alcohol to me .At first i thought i was hallucinating but both times i went there they both smelled like whinos.I guess that's why my hair was a disaster.I will never recomnend Aria to anyone.These girls were trying to color and style while intoxicated.
Everyone has views and we respect what one has to say, but this point of view does not fit the profile of Aria Hair Salon. The stylists at Aria are professional, ethical and with utmost respect for there clients. A opinion without a name or face hold no merit to our reputation. 16 years of business in Riverdale speaks for itself.
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