(646) 747-8770

366 Columbus Ave (nr. 77th St.)
New York, NY 10024 40.7809 -73.9764

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Neighborhoods: Upper West Side, Midtown

SHAKESHACKNYC.COM

Hours:

Daily, 10:45am-11pm

Price:

$

Last updated 8.16.11

Category:

Restaurants

Payment Methods:

American Express, Visa, Discover, MasterCard

What People Are Saying About Shake Shack

Featured Review

Josh Ozersky

Contributor

In Short – The Uptown Shake Shack offers a lot that its downtown counterpart doesn't. It's in an actualy building, for one thing, that will keep the rain off your head while you wait (and wait) for your burger. There's a "rec room" in the basement suitable for birthday parties and play dates; the greater griddle space means more burgers, and thus shorter lines. Otherwise, this certified green restaurant, with its tables made of wheat and its glassed-in patio, remains true to the same single-minded task as the original Shack: perfect hamburgers, one after another, each one exactly as good…

Editor's Tips

Know When to Go:
Not when school lets out, that's for sure!
Save Time:
Like the Madison Square Park location, this Shack has a "c-line" to speed orders of cold foods and drinks.
The Extras:
The burger joint has a separate space for private parties and events, or for those looking to catch the game on the big screen TV.
dessert
100.0% positive
  1. Being a Wisconsinite, raised on creamy butter, fresh cream, etc., I couldn't wait to try the frozen custard.
food quality
96.87999725341797% positive
  1. Awesome burger joint
  2. The food is good but I'm appalled & disappointed by the very obvious "slowness" of those taking orders.
  3. Best burgers and even better fries!
  4. They make such a great burger there.
  5. The burgers and the BUNS are so good its addictive.
  6. And their custard is the perfect ending to the meal.
  7. Amazing burgers and the custards are fantastic.
  8. Shake Shack is my favorite place to go in the city for a burger and fries.
  9. very juicy and flavorful meat.
  10. That's one fewer person I have to wait behind to get to my ridiculously delicious double cheeseburger and black and white shake!
  11. Great food, but lines can be very long.
  12. great burgers, and everything here is GREAT!
  13. We were a little worried that it wouldn't live up to the expectations the original SS created, but burgers are just as good and the line isn't as painfully long (at least not yet.
  14. SS, your food is good enough.
  15. The cheese fries are absolutely amazing as well.
  16. Being a Wisconsinite, raised on creamy butter, fresh cream, etc., I couldn't wait to try the frozen custard.
service
100.0% positive
  1. The space is great, and the employees are incredibly nice and accommodating.
  2. People are not stupid &, if they are, they'll quickly hear about it by reading reviews or by word of mouth b/c I can tell you people talk.
value
100.0% positive
  1. There is always a huge line here, so if you're in a rush, definitely don't try to.
wait time
75.0% positive
  1. We were a little worried that it wouldn't live up to the expectations the original SS created, but burgers are just as good and the line isn't as painfully long (at least not yet.
  2. Great food, but lines can be very long.
5 Star Rating: Highly Recommended

06/12/11

Ciao Bella Now Uses Fillers in their Ice Cream!

by wallystump

Diasppointed to see that many (all? - we had their chocolate and triple espresso) of their ice creams now use

- Guar Gum

- Locust Bean Gum

- Carrageenan

all at the same time. Yikes! We loved the ice cram they make, but now won't touch it. Had some lately and wondered why it tasted funny. Then we read the list of ingredients. Looks like the expansion of their business drove a once great brand to focus more on profits than on the quality that got them to the top.

2 Star Rating: Below Average

05/15/10

Overrated

by wavecat

I wanted to see what the long lines were about at this UWS burger joint. The place draws a cross section of the community, but the people watching was better than the food. I had a shackburger, which cost a dollar more than the usual burger, but was just a burger with cheez whiz and mayo on it. The meat was nothing special. Fries were average, and I paid almost $3 for a fancy root beer, which was no better than typical root beer. This is a cut above the fast food chains, but they do not offer a superior burger experience. I don't plan to be back.

  • Pros: Decent burgers
  • Cons: Long lines, overpriced for the quality, not enough seats
5 Star Rating: Highly Recommended

04/30/10

Amazing

by JamesWang

good experience.

4 Star Rating: Recommended

02/21/10

Shackalicious

by prlgirl , Citysearch Contributor

No matter which location you frequent, shake shack never disappoints. Their location on the upper west side probably has the shortest lines of the branches, which isn't saying much, but its worth the wait. Went here Sunday and the line was out the door, but the line moves quickly. Split a shack burger, chicago dog, fries and custard with cider donuts and caramel mixed in with one of my friends. It was decadence at its finest. They make such a great burger there. Their hot dog is messy but has all the works and tons of flavor. And their custard is the perfect ending to the meal.

  • Pros: burgers, shakes
  • Cons: long lines
4 Star Rating: Recommended

01/24/10

Yum

by mattace

Amazing burgers and the custards are fantastic. Mint Chocolate chip was spectacular.

The Details on Shake Shack

Place Categories:

  • good food
  • flavorful meat
  • great everything
  • fantastic custards
  • like line
  • ridiculously delicious double cheeseburger
  • awesome burger joint
  • great anticipation
  • great space
  • incredibly nice employees
  • addictive buns
  • fast burger joint cashiers
  • not stupid people
  • absolutely amazing cheese fries
  • fantastic amazing burgers
  • perfect ending
  • favorite place
  • fresh cream
  • perfect portion
  • decent restaurant
  • good experience
  • great burgers
  • great shake shack
  • worried burgers
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