11/07/09

Just not good enough for the money disappointed

by searchcity

After reading rave reviews from Time Out magazine, I made sure to run over for a sampling. For a $70 lunch I expect clams in my clam chowder. The ladies sitting next to us and had the trio of soups and said they didn't like any of them. The couple on the other side said they had no clams in their chowder. The crab cake was fantastic. The lobster roll was loaded with lobster, the rest of the ingrdients let us down. Am I wrong or should the waiter be filling my glass with sparkling water.......well I did it for us. The room is gorgeous. I didnt realize they opened a month and a half ago. Not expecting to go back. Tried reaching management but found it impossible on line. (The manager did take the chowder off the bill and gave us a small bowl of' 'freshly made soup. Still wasn't impressed.)

• Pros: crab cakes
• Cons: clam chowder with no clams sub par service

10/19/09

Decent value; poor service

by dancepenguindance

As others have mentioned, Ed's Chowder House has a few bright points (nice decor, good corn chowder, lobster value), however the horrible service is such a drawback that I cannot recommend this restaurant to anyone.

As other have mentioned, the service was nowhere near what should be expected for a restaurant offering $3 oysters, $20-30 entrees, and $10-13 drinks.

It must have been the waiter's first day since he did not know anything on the menu, failed to serve the entrees appropriately, and didn't return with drinks for almost 30 minutes.

As "TheSkinny" mentioned, I would have been happy to have people "hover" near the table, at least the service would have improved a bit.

The decor is nice, but the drawbacks are enough to make us forgo another visit.

• Pros: Good deal on lobster; prompt seating; nice decor
• Cons: Poor service; poor service; poor service

10/18/09

Awful, absolutely awful

by tigger2970

Unless you're 65 or older they won't pay any attention to you. We recently went in for dinner and had some of the worst service we've ever had. We both live in Manhattan and dine at nice restaurants frequently (not that Ed's is considered a nice restaurantby any means). In fact, we had been to Center Cut and had a wonderful experience. All I can say is they should have kept the wait and kitchen staff.

While the food wasn't as expensive as Center Cut, I'd rather pay more to have something edible and have service that is respectful.

Our server? I swear this was his first job waiting tables. When we told management that it had been 25 minutes and we didn't even have our drinks yet, nothing was done. The manager never even came to check on us. Meanwhile the 2 couples seated next to us spending their social security checks, dressed as if they were in an Atlantic City casino, were fawned over. Inexcusable. I really hope they were worth it and left a good tip, because we did not.

• Pros: decor, nice hostess
• Cons: horrible service, unattentive management, chewy clam chowder