Unleashed Pet Spa & Self-Service Pet Wash

(212) 533-9300

218 Avenue B
New York, NY 10009 40.7288 -73.9785

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Neighborhoods: Alphabet City, East Village, Downtown

Hours:

Tues-Sun 8:30am-7pm

Last updated 4.13.10

ambiance
25.0% positive
  1. felt very comfortable leaving my boy Tyson there to get the full grooming.
  2. she also has a great wall full of fun treats and dog accessories.
menu variety
100.0% positive
  1. Let's not forget about the awesome little pet boutique with selection of coats, leashes, toys and other stuff!
  2. There was a large selection of shampoos, (even a coat conditioner), adjustable water temperature, awesome grooming bathtub with a ramp (easy access for a big dog!)
overall
100.0% positive
  1. great place!
  2. THis is a great place to get your dog groomed - I will continue to come back again and again!
return potential
100.0% positive
  1. THis is a great place to get your dog groomed - I will continue to come back again and again!
service
78.5699987411499% positive
  1. The facilities are clean and I can't say enough how great the staff is.
  2. Kim and marrio were very friendly, they treat you like they knew you along time.
  3. The owner is very friendly and attentive.
  4. Friendly, helpful staff even in self-service dog wash.
  5. After using the self-service tub to bathe my pooch, I decided to have the professional groomer clean up his face.
  6. The entire staff at Unleashed is great - Simon worked on my dog and he did an awesome job.
  7. Everyone is so friendly and the facility is clean.
  8. And as if that isn't enough- I broke down and went for the full service treatment.
  9. my boyfriend and I went to unleashed spa to get our shih tzu a full service groom.
  10. perfect medley of self-service, professional grooming and dogwear boutique.
  11. Great friendly service, efficient tools.
  12. got my dog the full service package, and while he turned out gorgeous, the real treat was meeting the owner.
  13. staff is very accomodating, our groomer MaryAnn was very nice.
  14. The place is great: the self service is a great idea (especially for my dog who doesn't deal well with strangers) and the staff are really friendly and professional.
value
100.0% positive
  1. Not only did our dog get a great groom for pretty cheap but we were able to watch through the glass wall.
  2. Reasonable prices and my dog loved it.
  3. the prices are reasonable and the store is packed with adorable t-shirts and sweaters.
1 Star Rating: Poor

09/14/11

Terrible

by ANDIE1 at Citysearch

TERRIBLE, and Scary. My dog needed stitches after they cut her. Not a safe place and they have a large turn over of groomers. I do NOT recommend this place.

1 Star Rating: Poor

09/14/11

THIS PLACE SUCKS!

by annandjohn at Citysearch

I took my dog in for nail clipping and instructed dew claws done too. Not done. Returned paid again and then they did what I asked. Took my dog for bathing and ears cleaned, they didnt do the ears, my dogs ears came back uncleaned. I wont go back to discuss this again. I wont go back ever again. And the woman who owns it suggested I give my dog up because I didnt seem happy. And she was unfriendly besides. It cost $43 for the bathing and $22 total for the nails. I dont consider $65 small change and to not have the jobs done right is a disgrace. I looked online to find where to post a comment, They have it rigged so unless you register everywhere you cant do it. So there are lots of good ones from their friends no doubt.

5 Star Rating: Highly Recommended

01/04/11

Great service~

by debbie10009 at Citysearch

Live near Unleased and stopped by for a quick look... now our go to place. Our dog only needs nail trims, but they are quick and he is not stressed like another place we use to use on 7th.

This past week my mother adopted a rescue and Helen was great for giving us advice on grooming and took a couple hours to overhaul our new puppy. Very comforting!!

We highly recommend Unleashed!

5 Star Rating: Highly Recommended

10/28/09

first time groomng my shih tzu & loved it here

by amyyyxp at Citysearch

my boyfriend and I went to unleashed spa to get our shih tzu a full service groom. we walked in and the store is a bit small but welcoming. it's clean & organized. staff is very accomodating, our groomer MaryAnn was very nice. we told her exactly how we wanted our puppy to be groomer and the results were exactly what we wanted. we had him sissor trimmed and it came out symmetical, nothing was uneven. some groomers shave the fur off even though pet owners say that they want their pet sissor trimmed, so at first we were skeptic but unleashed spa met our standards and we will be going back there even though it's a bit pricey after tax and tip. our total came out to $90. 65 for the groom, plus tax is 77 and then tip. but i would definitely recommend this place

  • Pros: clean, attentive, friendly
  • Cons: none
5 Star Rating: Highly Recommended

08/13/09

Love this place!

by WithLoveFromJapan at Citysearch

I love this place and more importanly so does my dog. From my very first experience there, it was a good one all around. The owner is very friendly and attentive. She may be a little excentric, but what pet owner isn't in their own way. The important thing is she loves animals and pays attention to what I want done and what my dog's needs are. She is very thorough pre drop off, so that there are no suprises when i pick her up.

I have always been very happy with the results of my dog's grooming and my dog is always happy when she goes there which tells me that she is treated very well.

I always feel like it is a warm and safe environment for my dog. I have found my groomers!

  • Pros: Very Clean, warm and friendly
  • Cons: none

The Details on Unleashed Pet Spa & Self-Service Pet Wash

Place Categories:

  • great place
  • nice professional groomer
  • great entire staff
  • reasonable prices
  • great friendly service
  • extremely helpful everyone
  • recommend cool atomsphere
  • very friendly owner
  • full grooming
  • warm environment
  • great efficient tools
  • favorite pet spa
  • clean facility
  • neat store
  • great supplies
  • very friendly kim
  • great groom
  • very nice groomer maryann
  • loves animals
  • full service treatment
  • big plus
  • great wall
  • best hands
  • great funkiest pet
  • very friendly marrio

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