“The staff is rude and incompetent.”
They don't know what they're doing. Called & made an appt. for a tire rotation. Got there on time but had to wait. For some reason they thought they were doing an inspection, I told them no, a tire rotation. I return 2 hours later, am charged for & given a receipt for a tire rotation, only to go home and notice that they have placed a sticker for an oil change on the interior of my windshield. I called to see what actually happened- was I given this oil change for free OR was I charged $45 for an oil change I didn't need and never received the tire rotation? They seem to think that my tires were rotated and the oil change was done for free, but I find this difficult to believe.
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