| ambiance |
93.90000343322754% positive |
- “
Trust, respect, great value and a calming atmosphere is what you get at Gentle Touch. ”
- “
The location is perfect, right next outside Grand Central - easy to find, just make sure you do not miss the door because the awning had 315 Madison on it. ”
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The technician was so great at making me feel comfortable and walked me through the entire treatment. ”
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came in and met a very friendly technician Regina, who now does my treatments, and was very comfortable having her start my treatments that day. ”
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Coming to Gentle Touch I get to relax in a calming atmosphere with friendly people and do something good for my hair problems as well. ”
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went in last month to sign up for their unlimited program and their location is just as nice as I expected. ”
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But if you want a medical office atmosphere with professional staff that specializes in laser then I would recommend Gentle Touch. ”
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felt comfortable with the facts that they use state of the art lasers, medically supervised, great technicians, great customer service, and I love how easy it is to get to their location from my work and apt. ”
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Their technicians are friendly and seem genuinely interested in giving you the most comfortable experience you can have. ”
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Friendly and welcoming, always offered something to drink, convenient location expect I hate parking in the city. ”
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very convenient location right outside Grand Central, great medical office, courteous and professional staff who answered all my questions and provided me with the comfort level I needed to start my treatments. ”
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agree with the review below that it isn't a fancy looking spa but I feel more comfortable knowing they have good machines and trained staff so I will actually get the results I am expecting (don't judge a book by it's cover). ”
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Plus inside is very relaxing and there's a good energy/nice decor. ”
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feel very comfortable recommending Gentle Touch for laser hair removal. ”
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was nervous for my initial consultation but was quickly put at ease with the comfortable atmosphere and professional staff who took ample time to fully explain procedures and answer all my questions about laser with immense knowledge. ”
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Everyone from the receptionist to the owner is very professional and made me feel very comfortable. ”
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felt very comfortable and Regina, who did it, was great. ”
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The technician was very knowledgeable and informative and made me feel very comfortable. ”
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really felt comfortable with the technician, Regina and signed up for their full body laser program. ”
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After speaking with her I wanted to come in and meet with her in a more professional atmosphere. ”
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also like the fact that they have a location where I, very convenient. ”
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Very friendly staff, appointments began on time and management on location. ”
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The staff is super friendly and they always go out of their way to make sure you are comfortable! ”
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The personal and intimate experience they afford the client along with their knowledgeable staff truly makes you feel 100% comfortable throughout your treatments. ”
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The atmosphere is welcoming and the people are extremely friendly and professional. ”
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The tech made me feel super comfortable in my sort of uncomfortable position. ”
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The atmosphere is great and so are the hours. ”
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am often comparing prices with atmosphere, Gentle Touch Laser is excellent! ”
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The entire staff is very knowledgeable and the atmosphere was calm and peaceful. ”
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Great staff, location, center and they packages come with a guarantee. ”
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They have a great location near Grand Central Station, clean medical office, that I absolutely adore. ”
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The facilities were very clean and comfortable, and I was always dealt with in a very professional manner. ”
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have seen Regina for all my treatments and she is very knowledgeable about the hair removal process, makes the treatments comfortable and is very detailed. ”
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This was a big plus but what was even better was the actual system they use at this location. ”
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At first I was very nervous but after speaking with my technician Michelle and one of the owners, which they are very professional, I felt so much more comfortable. ”
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My treatments were very thorough, I felt super comfortable and they have a clean center. ”
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have been going to Gentle Touch for a few months, and love the relaxed atmosphere, the staff is great, friendly and helpful. ”
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The ladies there are really sweet and the place is super clean and comfortable and I'm very picky so that is important. ”
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went to the new location and I am very impressed, my service was fabulous and the staff is very friendly and professional, they made me feel very comfortable, I went in nervous but came out so relax and my skin looks great hair free. ”
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love their new location and the Owner is really great as well! ”
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And the location is so convenient! ”
|
| drinks |
50.0% positive |
- “
Friendly and welcoming, always offered something to drink, convenient location expect I hate parking in the city. ”
|
| food quality |
100.0% positive |
- “
love the results, my skin looks so fresh. ”
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Example: great place for good bread ”
|
| menu variety |
100.0% positive |
- “
First it is a medical center, they have licensed technicians, very professional and educated staff, and they also had several payment options. ”
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After extensive research, I came across Gentle Touch. ”
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After doing some extensive research I found Gentle Touch Laser. ”
|
| overall |
100.0% positive |
- “
Example: great place for good bread ”
- “
Gentle Touch Laser is a great place for laser hair removal. ”
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They had a great place and the staff was so nice. ”
- “
Gentle Touch Laser is by far the best hair removal place to go to in Manhattan. ”
- “
Gentle Touch Laser is very good place, employees are really nice, and the owner is really nice too. ”
|
| service |
97.4899959564209% positive |
- “
The staff is extremely knowledgeable and explained everything I should expect. ”
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The entire staff is very knowledgeable and the atmosphere was calm and peaceful. ”
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came in and met a very friendly technician Regina, who now does my treatments, and was very comfortable having her start my treatments that day. ”
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Their consultation was helpful and their service is outstanding! ”
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customer service is Excellent! ”
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The treatments are very effective and the staff is very professional. ”
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Staff is very friendly, they use up to date lasers, pricing is very affordable especially with a guarantee, and customer service is the greatest! ”
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They have excellent customer service and a very friendly staff. ”
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Very professional center with very comforting staff. ”
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Their staff is very friendly and reminded me of home. ”
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Outstanding customer service! ”
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love the follow calls and the attention from the staff. ”
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They are a team of great staff that takes pride in customer service they deliver. ”
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really like the new look and the good old service from the staff. ”
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The staff is very nice and always accomodates my busy schedule. ”
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They provide excellent customer service, amazing prices, great customer service and keep a very clean treatment area. ”
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This group of people, in Manhattan, are wonderful. ”
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felt comfortable with the facts that they use state of the art lasers, medically supervised, great technicians, great customer service, and I love how easy it is to get to their location from my work and apt. ”
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really enjoyed the service. ”
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not just because they're wonderful people, but because I look AMAZING! ”
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Excellent service and staff -- Very Professional! ”
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Honest and knowledgeable staff ”
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Great service and results with my treatments! ”
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Gentle Touch has very educated staff with a great passion for what they do. ”
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Friendly friendly staff and I can't stress that enough! ”
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The staff is very friendly as well. ”
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have been living in NYC for almost 6 years and it is very rare to receive excellent service, only other place I can think of is my dry cleaners. ”
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They made me feel completely at ease there and the level of customer service was excellent. ”
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Amazing service and results ”
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Not only do they guarantee their service but they actually use a really nice laser. ”
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felt like writing this review because I want people to know about the great service I have received from Gentle Touch. ”
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The staff is so warm and welcoming. ”
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Gentle Touch has the best staff and great service. ”
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The owners are very friendly people and very knowledgeable of laser treatments. ”
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Now, that I have experienced treatment at Gentle Touch and have gotten the best results in only 6 treatments, I would recommend Gentle Touch to anyone out there who is looking for great service and wonderful results. ”
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Excellent customer service. ”
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My experience at Gentle Touch was very positive- knowledgeable staff, very accommodating with schedules, very up-front with expectations and level-setting. ”
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After having a horrible service at another center in Manhattan I was about to give up on laser. ”
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What a great service Gentle Touch provides. ”
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The staff is fantastic, very skilled and certified. ”
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would highly recommend the staff above and beyond anyone else. ”
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The staff at gentle touch is very welcoming and customer service is excellent! ”
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The management is very professional, technicians are so friendly and they have real lasers at their facility. ”
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So anyone who wants awesome service from a wonderful staff with awesome results go to Gentle Touch, I promise that you will not be disappointed! ”
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went to the new location and I am very impressed, my service was fabulous and the staff is very friendly and professional, they made me feel very comfortable, I went in nervous but came out so relax and my skin looks great hair free. ”
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Great service, real results! ”
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They have very professional staff working at this center and their technicians are very skilled at what they do. ”
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recommend all those people out there that tan a lot in the summer have a laser facial treatment, I know how you feel about sun spots and yes there is a solution. ”
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Their staff is great and it is very easy to schedule my appointments. ”
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Gentle Touch Laser was recommended to me by a friend of mine who had her hair removed there and was very pleased with the service. ”
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Staff is very friendly and intelligent about their services. ”
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Thank you so much for great service! ”
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First it is a medical center, they have licensed technicians, very professional and educated staff, and they also had several payment options. ”
- “
Coming to Gentle Touch I get to relax in a calming atmosphere with friendly people and do something good for my hair problems as well. ”
- “
They have a great center and the staff makes you feel right at home. ”
- “
The personal and intimate experience they afford the client along with their knowledgeable staff truly makes you feel 100% comfortable throughout your treatments. ”
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The price is outstanding, lowest available and the service and technology used is top of the line. ”
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Great staff and they give great service! ”
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Keep up the great service! ”
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wanted to pick a company that had been in business for more than a few years and also that had a good reputation for their customer service and results. ”
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agree with the review below that it isn't a fancy looking spa but I feel more comfortable knowing they have good machines and trained staff so I will actually get the results I am expecting (don't judge a book by it's cover). ”
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was a little skeptical at first but the staff is so knowledgeable and put my mind to ease immediately. ”
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would highly recommend this place to anyone searching for a real laser center with great staff. ”
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The first time I came to Gentle Touch I was really happy to receive such great service from the staff. ”
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The staff is so professional and booking an appointment is so easy but then again I like to book my appointment way in advance. ”
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The machine was very uncomfortable and the technicians were rude. ”
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very convenient location right outside Grand Central, great medical office, courteous and professional staff who answered all my questions and provided me with the comfort level I needed to start my treatments. ”
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They are a group of friendly professionals that really deliver on their customer service. ”
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Excellent service! ”
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The staff is professional, helpful, courteous, and very warm. ”
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The technicians are so friendly and the package I was offered is unbeatable with a guarantee. ”
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Unbelievable results and superb service @ Gentle Touch ”
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have been a client of Gentle Touch for about 2 years now, i started with my underarms and continued on with other procedures because it worked so well for me and I love their service. ”
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Seems like everyone has it covered but I will add they are extremely professional staff, fairly priced, high-tech equipment. ”
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To sume it up: happy customer, great staff, affordable service with real lasers and a SMILE :). ”
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was one of Gentle Touch's first clients about 4 years ago and they have such a great staff. ”
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The staff is very friendly, personable yet still very professional. ”
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Great Service, courteous and caring staff, up to date, FDA approved, equipment and very clean medical facility. ”
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You receive excellent service, a clean office, friendly staff, and top-notch certified specialists doing the treatments at incredible prices. ”
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Their staff is very friendly and they are all very knowledgeable about the services they offer. ”
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The customer service is great! ”
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Gentle Touch truly has a superb service to offer their clients and I find all my visit to be very pleasant. ”
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Scheduling was easy and staff is really friendly! ”
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Gentle Touch is at the top of its industry with friendly staff, top-of-the-line technology (real lasers), and unbeatable prices for any body part. ”
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They have great service and excellent professionals working there. ”
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recommend my patients knowing they will receive very professional services and that the staff is highly trained to run a laser. ”
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Great results and great customer service! ”
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The staff is very warm and inviting, including the owners who make you feel 110% at ease with the experience. ”
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The staff is very knowledgeable and makes you feel completely at-ease. ”
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This center is so great, very professional staff, great locations, newest technology, and best pricing in Manhattan. ”
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Everyone seems really pushy and rude. ”
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The staff was incredible and was very patient with my anxiety about beginning a laser treatment. ”
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My continuing treatments are showing excellent results due to the top notch equipment, flexible scheduling and great staff. ”
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customer service is excellent! ”
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The staff is super friendly, super smart and super professional. ”
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Gentle Touch's staff has been so helpful with all my questions and concerns about the treatments. ”
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The atmosphere is welcoming and the people are extremely friendly and professional. ”
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If you have the same criteria I do when it comes to choosing a center such as professionalism, patient and courteous staff, clean medical environment, and newest technology, then look no further! ”
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The staff is professional and very knowledgeable. ”
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Great service, returning client ”
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And the staff was friendly and welcoming too! ”
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highly recommend their service. ”
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The service they provide is simply outstanding. ”
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have been going to Gentle Touch for a few months, and love the relaxed atmosphere, the staff is great, friendly and helpful. ”
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am very pleased with Regina, she is very sweet and delivers great customer service. ”
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The staff is very friendly, prices are reasonable. ”
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Professional, friendly and clean facility ”
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The entire staff is very professional. ”
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Such friendly and knowledgeable staff. ”
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Their technicians are friendly and seem genuinely interested in giving you the most comfortable experience you can have. ”
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Extremely knowledgeable, friendly, and prompt! ”
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was nervous for my initial consultation but was quickly put at ease with the comfortable atmosphere and professional staff who took ample time to fully explain procedures and answer all my questions about laser with immense knowledge. ”
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was impressed with the fact that I was greeted by one of the owners, very friendly individual. ”
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From beginning to end it has been a simple process, especially with the help of Gentle Touch's professional staff. ”
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The staff is super friendly and they always go out of their way to make sure you are comfortable! ”
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Staff is very friendly and are very flexible with my scheduling. ”
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The staff is professional and really knows what they are doing. ”
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wanted to post up my great experience I have had with this company and how professional their staff has been throughout the whole experience. ”
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The staff is very warm and inviting, including the owner who makes you feel 110% at ease with the experience. ”
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Great service this center provides! ”
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Great prices, great people, and great service. ”
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The service is amazing and my results from my 1st session have been extremely noticeable and were getting better and better. ”
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Very friendly staff, appointments began on time and management on location. ”
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The staff at Gentle Touch is fantastic. ”
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Great service from an excellent center, keep up the good work! ”
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Keep up the great service. ”
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have done two treatments only but what great service and already I have seen a huge improvement, not massively but you won't believe how the hair just doesn't grow for weeks. ”
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The staff is very professional, knowledgeable, patient, and courteous with their clients. ”
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They delivered great results and have great staff that is always there to help with question or concern. ”
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Unbelievable service, Michelle is just great. ”
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Gentle Touch is a great center with professional staff and they are very customer oriented. ”
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The staff is very friendly, the office is clean and the service is good. ”
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Everyone is professional and friendly. ”
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My technician is very friendly and experienced with lasers. ”
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She is a sweetheart and provides excellent customer service. ”
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Very friendly staff! ”
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Superb service and smooth results ”
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So far I am pleased with the whole process, the technician is very friendly and the pricing was very affordable. ”
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LOVED the staff and the office. ”
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The staff is very friendly and knowledgeable. ”
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Service is very professional, staff is very educated, clean treatment rooms, affordable pricing and easy appointment scheduling. ”
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If your looking to have your unwanted hair removed and your looking for good prices and a welcoming staff, then search no more! ”
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The staff is very friendly and the technician is very meticulous and professional. ”
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went in to gentle touch laser today and the people are just so great and personable and really wanted to help me. ”
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The prices are affordable and the staff is very kind as well as knowledgeable. ”
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It is a clean center with very professional staff. ”
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From their lovely staff, who is so polite and courteous, to their amazingly knowledgeable Owners. ”
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have been to other places and trust me you can't beat the prices as well as the great customer service that they provide. ”
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The staff at Gentle Touch has to be by far the best group of people to run a spa like center in the city. ”
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The manager on site is very customer oriented and the technician is so friendly. ”
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The staff is very knowledgeable and seemed genuinely caring. ”
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They truly deliver and have great customer service ”
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But if you want a medical office atmosphere with professional staff that specializes in laser then I would recommend Gentle Touch. ”
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Better staff than ever, nice people, very dedicated to what they do. ”
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Technicians are very friendly as well. ”
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Effective treatments and friendly staff! ”
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Real results and outstanding service ”
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The staff is professional and knowledgeable and the prices can't be beat. ”
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The people are so friendly. ”
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now come in to have my spider veins treated and service is still excellent. ”
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What a great service! ”
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The staff is incredible as well. ”
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have had aesthetic medical procedures in LA and Miami over the years, yet being from NYC I never thought that you could receive great customer service. ”
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It is quite a rare finding when a business can offer amazing prices, exquisite service and fantastic results. ”
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liked the center and the staff and especially my package deal, bought bikini (Brazilian) and got my underarms for free. ”
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This center is great because the staff is so friendly and they have real laser systems. ”
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Keep up the great customer service Gentle Touch! ”
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have never received such great customer service. ”
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Not only did I love the fact that you have a guarantee with your laser package but the customer service and staff are amazing. ”
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am glad they are growing and offering great service! ”
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Technicians are warm, welcoming, knowledgeable and sincerely care that you get the best service they can offer. ”
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Gentle Touch has great staff, provides great customer service, and I have had great results with their treatments. ”
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The Gentle Touch staff is knowledgeable, honest and they genuinely believe in the services they offer. ”
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cannot believe the great packages they offer as well as there service! ”
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Great service, affordable pricing and very friendly staff. ”
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The technicians at Gentle Touch Laser are very warm and friendly. ”
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Gentle Touch Laser Centers has very professional and educated staff that I feel is attentive to your needs and concerns. ”
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Extremely professional staff, fairly priced, high-tech equipment. ”
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The staff were professional and ver ”
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Great staff, location, center and they packages come with a guarantee. ”
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Furthermore, the staff is friendly and accommodating. ”
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The staff is so friendly and very educated/trained on what they do. ”
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Unbelievable results, great staff and a Guarantee! ”
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The staff is wonderful as well. ”
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Very affordable pricing and great value in their service. ”
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They had a great place and the staff was so nice. ”
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really liked this office because my technician was very friendly and it is very clean. ”
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The main pros are: they use real lasers, have very professional staff, very clean environment and it is affordable. ”
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Very friendly people and have perfected what they do. ”
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The customer service is amazing! ”
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Gentle Touch Laser is very good place, employees are really nice, and the owner is really nice too. ”
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highly recommend their customer service and the technicians they employee. ”
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This is a very professional center with highly trained staff and up to date technology. ”
- “
After going to two of Manhattan's laser centers and being treated like trash I have to say gentle touch has great staff and their customer service is some of the best around. ”
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But with just several treatments from Gentle Touch Laser's friendly staff, I was able to erase years off my face! ”
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They have a great centerand the staff makes you feel right at home. ”
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Great customer service! ”
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The service was great, always nice staff. ”
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am so pleased with their service and the owners are very nice people. ”
|
| value |
91.30000114440918% positive |
- “
really like the fact that they have full body packages with a guarantee and its very affordable. ”
- “
have done 4 treatments and I am very pleased with my results, huge difference I am seeing. ”
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So my results took about two sessions to really see a huge difference and after that a major reduction and loss of hair. ”
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Pricing is reasonable and definitely worth it for the experience. ”
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She really takes her time to ensure a perfect session and she quoted me a price that was unbelievably affordable. ”
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The main pros are: they use real lasers, have very professional staff, very clean environment and it is affordable. ”
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If you want a venue that provides affordable yet quality laser hair removal services, Gentle Touch is it. ”
- “
Unfortunately laser hair removal can be expensive, but they actually offer a flat-rate package that includes touch up and a guarantee, which I didn't hear of anywhere else. ”
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This is a huge plus for me when you see management and the owners working closely with clients. ”
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You receive excellent service, a clean office, friendly staff, and top-notch certified specialists doing the treatments at incredible prices. ”
- “
shopped around quite a bit and they offered the best prices by far and offered more info that anyone. ”
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So far I am pleased with the whole process, the technician is very friendly and the pricing was very affordable. ”
- “
have done two treatments only but what great service and already I have seen a huge improvement, not massively but you won't believe how the hair just doesn't grow for weeks. ”
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Their prices are great and they treat you as a family member. ”
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am not completely finished but so far a huge difference from my old center which was a huge franchise. ”
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Many places had technicians that didn't even know about some of the lasers I asked about compared to the ones they were using, this was a huge red flag. ”
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The price is outstanding, lowest available and the service and technology used is top of the line. ”
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They do perfect work and they offer a great value for the dollar. ”
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don't know how to comment on price because everything was paid for but I would say since it works, its a good investment. ”
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Trust, respect, great value and a calming atmosphere is what you get at Gentle Touch. ”
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started 5 months ago and I am seeing a huge difference. ”
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Laser is a huge investment and I felt at ease going with Gentle Touch. ”
- “
really liked their center and the pricing is amazing with the addition of the guarantee. ”
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have been to other places and trust me you can't beat the prices as well as the great customer service that they provide. ”
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They provide excellent customer service, amazing prices, great customer service and keep a very clean treatment area. ”
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The staff is professional and knowledgeable and the prices can't be beat. ”
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Service is very professional, staff is very educated, clean treatment rooms, affordable pricing and easy appointment scheduling. ”
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Pricing for the system they use is very affordable. ”
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The pricing I received is very affordable and I also received a guarantee with my package. ”
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The prices were reasonable, but can you really put a price on turning back the hands of time? ”
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Very affordable pricing and great value in their service. ”
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just finished my 5th treatment and have noticed a huge difference! ”
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am seeing a huge hair reduction and also it is also growing back in longer periods of time. ”
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am in there full body program, which has saved me a lot of money. ”
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Amazing package pricing ”
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It is a huge investment for a college student and I think it was worth every penny. ”
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It is quite a rare finding when a business can offer amazing prices, exquisite service and fantastic results. ”
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recommend them to anyone who wants a great product at an extremely reasonable price. ”
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Great prices, great people, and great service. ”
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The prices are affordable and the staff is very kind as well as knowledgeable. ”
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Overall this is an excellent facility and great value for the money especially with a guarantee. ”
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am very happy with my purchase, pricing is very affordable and my results are fantastic! ”
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To sume it up: happy customer, great staff, affordable service with real lasers and a SMILE :). ”
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Pricing is very affordable considering they have a guarantee with their packages. ”
- “
went for laser hair removal, and while filling out the paperwork, I realized how many other treatments they offer, that I already do or would like to do, and at such great prices. ”
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Calling the different places around the city, I found this treatment might be expensive and just maybe not worth it. ”
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They have affordable prices, a written guarantee and thorough treatments. ”
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Gentle Touch is at the top of its industry with friendly staff, top-of-the-line technology (real lasers), and unbeatable prices for any body part. ”
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was quoted a very affordable price for a single treatment compared to some other places. ”
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They have excellent pricing for the amount of sessions you receive in a package and also the guarantee they offer. ”
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The staff is very friendly, prices are reasonable. ”
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can't believe I didn't come here first or even the fact that I got sold off of a good price and didn't research technology. ”
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Gentle Touch gave me a thorough consultation, a great package price and I was able to be treated on the same day. ”
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At first I didn't believe it would work but after a few sessions I really saw a huge difference. ”
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Word of advise, research the laser they use at each center, it makes a huge difference. ”
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Well after finding out they have a huge class action suit against them I did some research and found they don't even use real lasers but what is called an IPL, this was the reason for no results. ”
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am often comparing prices with atmosphere, Gentle Touch Laser is excellent! ”
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If your looking to have your unwanted hair removed and your looking for good prices and a welcoming staff, then search no more! ”
- “
would highly recommend Gentle Touch not only for their expertise in hair removal but also because they are very affordable as well! ”
- “
If you're considering laser hair removal and think cost is a major factor in your decision, well it shouldn't be because the technology should be your first concern and Gentle Touch has both new technology and affordable pricing. ”
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Initial price comparisons showed them to be the best value. ”
- “
It is a weird pinching feeling at first but you get use to it and with the results it is worth putting up with. ”
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Staff is very friendly, they use up to date lasers, pricing is very affordable especially with a guarantee, and customer service is the greatest! ”
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didn't think laser was so affordable and I never have to shave again. ”
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This center is so great, very professional staff, great locations, newest technology, and best pricing in Manhattan. ”
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Friendly and affordable center ”
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Great service, affordable pricing and very friendly staff. ”
- “
Through out the treatments I was often skeptical about what the end result would be because at times it seemed to me like there was more hair re-growth or I didn't notice a huge difference from treatment to treatment. ”
- “
When looking for a laser center I wanted professionalism, cleanliness, great pricing, trained specialists and just a good feeling. ”
|
| wait time |
100.0% positive |
- “
It's an easy process, takes about 30 minutes, it is a warm soothing sensation, and then you? ”
|
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