315 Madison Ave Ste 201, New York, NY | Directions 1001740.752598 -73.979231
Neighborhoods: Midtown, Midtown South Central
Extremely dissatisfied with the staff – I am no longer a client because I don't feel they appreciate their clientele. I had to continually call the business about trying to set up an appointment, because even though they said they'd return my calls, they never did. I tried to finally set up an appointment after trying for over 1 month, and the receptionist on the phone says the soonest appointment she can give me is 1 whole month away.
I've been a loyal customer, telling my friends about this place, and always paid my bill in full up front (not buying groupons, etc). Also learned the laser tech Gina left, and she was one of the main reasons I liked coming here, she was super sweet and always squeezed me in for treatments. I will gladly take my business someplace else where I can actually spend my hard-earned money and be serviced.
Also the main receptionist there did try to scam me out of a session once saying I was done with my treatment when in reality I had two more - and this was because they supposedly "lost" my files so I had to constantly remind them what how many visits I had.
I spent about $3,500 on laser treatments and I still have HALF of my hair left, this place is absolutely dreadful!
My experience with Gentle Touch has been very positive. So far I have completed 5 sessions of legs, underarms, and bikini and purchased additional 6 sessions for my face. The results have been great. I'm a type of person that has to do a lot of research before making a commitment to multiple sessions of laser treatment. I visited many well-known places like Romeo & Juliet, Vada spa, Gentle touch, etc and had free consultation sessions with all. I liked Gentle Touch because their machine is brand new and very effective. Also, their consultant took the time to answer all my questions.
I had a different technician during each of my visits so I have a pretty good idea of who I like the best. I have to say, Liz is my absolute favorite. She has 10 years of experience in the laser field, she's very knowledgeable, and most importantly she is very patient and does not like to "rush your session." She truly takes her time during the treatment and she is so precise that she doesn't miss the tiniest spot in the area being treated. Ever since I had one session with her, I book my sessions ONLY with her. If you end up going to Gentle Touch, I highly recommend you do the same. Overall, I have been very happy with my experience at Gentle Touch. I highly recommend it.
I purchased a Groupon for 6 laser treatments at Gentle Touch and have been pleased with the service I received. I had tried another laser center prior to going to Gentle Touch and I would say that this was a much better deal, both in terms of the money and the overall experience. The technicians had a lot of experience and were willing to answer any questions I had. The laser treatments themselves were much less painful than at the previous location (probably due to the laser they use) and were performed very efficiently. I never had to wait more than 5min for an appointment and that was generally only if I was early. And most importantly, from the very first treatment I started seeing results, with much less hair growing back than I had expected.
Gentle Touch is my favorite laser center. I've tried several different places over the past through years via Lifebooker and Groupon deals, but I haven't returned to any of the others after my deals ended.
Gentle Touch shares space with a hair salon. It isn't a fancy environment, but the service is always punctual, comfortable, and professional. They seem to use the least painful and most effective type of laser that I've experienced. After my Lifebooker deal ended, the technician offered to extend the discount if I wanted to return. At every appointment, I'm offered new deals and discounts. I'm a fan, and I'll keep returning!
I purchased a Groupon for 6 sessions. The service is great. The technicians are kind, friendly and efficient. The space is clean and I never wait more than a few minutes. I love that I am in and out in no time, it takes longer to get dressed than to have the treatment, I find the staff to be knowledge of the process and have always been satisfied.
After my first session there was a significant difference in my hair growth, not only was it slower but major sections were no longer growing.mi am almost done with my treatments, and there are only a few "patches" left.
I' m really happy I took the risk with a company I didn't know and I look forward to continuing recieving their services.
I was very happy with the results. Almost 0 re-growth. They also have state-of-the-art machines.
Great Results!! – Anyone who has dealt with waxing and shaving will quickly be converted after a few laser treatments at Gentle Touch. The results last much longer than other treatments, and even if some hair grows back, it is much more manageable. They also offer incredibly priced packages on Groupon and their website, so it is worth a try, even if you want to start out with a small area. With very friendly staff, a clean environment, and amazing prices, I would suggest Gentle Touch to anyone interested in laser hair removal! -AB
nice pleople and clean place – hi,
this place is a tiny, cosy and clean place. the girl who was doing my laser treatment was so caring and fun to talk. the host was polite and we had a warm conversation. I had a very comfortable time and treatment. I really recommend this place for a satisfying laser treatment. the best part is their generous groupon discount which is really gooooood!
Gentle Touch Laser - AMAZING!!!!! – THEY ARE THE BEST!!! I signed up for a Groupon deal where I got 93% off, so I only had to pay $100 for treatments. So far I have been to 3 sessions so far and the results are amazing! I am getting my neck treated, because I would get very bad razor-burn when having to shave every morning before work. Now I only need to shave my neck about once a week, and after the 6th session I shouldn't have to ever shave it again! The staff is very friendly and the whole process is painless and very quick. I highly recommend them!!!
Gentel Touch Laser = AMAZING! – My sister bought me the Groupon deal for Christmas/my birthday and we went together for the first session. The laser technician was extremely nice, the treatment took no more than 10 minutes and I saw IMMEDIATE results afterwards. From 1-hour waxing sessions every two weeks to this laser treatment only taking 10 minutes - I am officially converted!! And even just after the first treatment, the hair grew back slower and thinner. Gentle Touch Laser is clean, the people are friendly and the treatments work! I would recommend this place to anyone and everyone! - MC
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