Ben David Salon

02/11/12

highly recommend

by barbara m

Last week I went to Ben David where I was lucky enough to have Sara color my hair! Sara took the the time to listen to my ideas as she made suggestions and advised me of a "look" that would work for me. Well, needless to say her expertise was obvious when I was pleasantly surprised by the "new and improved" me! I LOVED my hair color!! I have been getting so many compliments on my hair from friends and family. Sara's kind and caring way of pleasing her customer was greatly appreciated. I am happy to have found someone I can trust to do my hair. I highly recommend Sara at Ben David Salon!!

02/11/12

highly recommend

by barbara m

Last week I went to Ben David where I was lucky enough to have Sara color my hair! Sara took the the time to listen to my ideas as she made suggestions and advised me of a "look" that would work for me. Well, needless to say her expertise was obvious when I was pleasantly surprised by the "new and improved" me! I LOVED my hair color!! I have been getting so many compliments on my hair from friends and family. Sara's kind and caring way of pleasing her customer was greatly appreciated. I am happy to have found someone I can trust to do my hair. I highly recommend Sara at Ben David Salon!!

11/18/11

TERRIBLE SERVICE, Inexperienced and Unprofessional Employees

by nutella3

I received full highlights at the downtown salon, which the stylist left on for far too long. I did not notice the color since my hair was wet upon leaving. When I went home to blow-dry my hair, my highlights were SILVER/GRAY. I called the salon the very next day and spoke with the manager, who refused to offer me a correction color. I didn't understand why I had to pay for a mistake that an employee of this salon had made. I then spoke with the owner who made an appointment with me to "fix my hair" the very next day. He called me five minutes after our conversation to notify me that he had spoken with the manager downtown and cancelled my appointment. He stated, "You shouldn't have asked for COOL-toned highlights" and basically claimed that my silver highlights were my fault. I convinced him to "fix my hair" and received a SINGLE PROCESS dark brown coloring at the uptown salon. The owner mixed the dye, then proceeded to tell me that I needed to pay for the dye job. After arguing with him for about ten minutes, he agreed to do it "for free". The hairdresser that he assigned to me took over 50 minutes to put the dye in my hair (it was supposed to be on for 30 minutes). My hair turned jet black and the silver highlights still showed through. The salon refused to give me my money back. I have never had to deal with such unprofessional, rude, and insensitive people before.

11/17/11

spend half your day on mediocre (at best) hair & service

by LAM04

This was my first (and last) appointment at Ben David salon UES. I literally waited an hour and 15 min for my appt while I watched Ben frolic around the salon talking to other customers, talking on his cell phone etc. When he finally put me in a chair he was quick putting foils in. While he had his assistant shampoo me, he took another client and I sat under the dryer for about 45 minutes (30 of which it had turned off so I was just sitting there) and watched him put foils in her hair. He did do a great job on my highlights, but I also got low lights and when I got home I noticed a big brown spot on my bangs where the color must have touched. I'm going to have to get it fixed but there's NO way I'm going back there!

While Ben was very nice and definitely has good intentions, he needs some business etiquette and maybe a Ritalin prescription lol.

by the way.. it's overly obvious that the reviews below were posted by the stylists themselves. what a freakin' joke. ugh

02/07/11

Look Beautiful:Amazing Hair Care & Great Customer Service

by linda313

I have just had another terrific experience with Maria at Ben David Salon on the Upper East Side and I love looking at my hair in the mirror. The salon is well run, appointments are always on time and pricing is fair and reasonable. But more importantly, the stylists work hard at making you look good. The color services are excellent, and the hair cuts and blow outs are fabulous. Maria, in particular, has been giving me spot on color and cut advice for years. She recommended a keratin straightening which was life altering. She is quick, efficient, and I've been delighted with the result. She is a real find - although I am afraid to share her! Most highly recommended!