03/31/09

Great place to shop when visiting NYC!

by copperfire979

Every time I am in the area, I pop into Encore because they always have new merchandise, and what they carry is great stuff: often brand new; never worn out or dirty. I always find something to love in there!. The manager and staff are divine, friendly & helpful! I've always been happy with everything I have purchased here.

My only complaint, and it's a big one-you must get over the atmosphere! Unfortunatly, I agree with the previous posts- the store is due for a much needed makeover and it takes away from the merchandise. The lighting is AWFUL , the ceiling has holes in them!! Just because this is a consigment shop does not mean the store space should look worn as well! You would never know what's inside from the outside and entryway of the shop- a shame for those who havn't visited Encore, but a great way to keep this place secret for me!

• Pros: Great Selection, Friendly Service
• Cons: Warehouse Appearance, Unappealing Atmosphere

03/29/09

Great Place for a Fun Time

by travelingal272

My daughter and I stopped at Encore today. Apparently the Grand Dame of NYC consignment. Unfortunately, from the look of it Encore is old lady. The store's decor and upkeep is at best shabby. Let alone the fact that the entrance way is this putrid peach and red. It feels like you are walking into the lobby of a brothel. When you walk into other stores they give a a preview of designers and the feel of the store. Encore's entrance way scares you a little. I did happen to find some great items marked down like a Marc Jacobs top for 12 bucks. The girls that work at the store are so lively and fun. They seem to have a passion for the clothes and love to help you out. Definitely the friendliest group I met shopping all day. I will shop here every time I come to New York, but I just wish it had a quaint little vintage look to embrace its history or a sleek, simple, clean boutique look to make you feel like it is on Madison Avenue not Queens.

• Pros: Fun Helpful Staff, Unique Finds
• Cons: Visually Unappealing

03/19/09

overpriced but quaint

by LadyLuck

I stumbled upon this place a while ago and found it to be quaint. There is a pretty wide selection of clothes and designers. The girls who work there are sweet and friendly and very helpful. However, on my last visit recently, there two gentlemen in the fitting room fighting (I think they work there). One of them was wearing a bandana and he was by the desk talking to other customers, but he didn't seem to know very much about the merchandise. And lately, the merchandise is overpriced! I haven't been shopping here long, but I remember when there were deals to be found. Now it's nearly impossible! The store is definitely worth a visit, but you have to look hard for the bargains on these used items.

• Pros: staff
• Cons: prices