Crowded but Good.
I have visited this place twice, both times I immediately felt a little swamped by the amount of people waiting in line, and it's a little difficult to get in & out of your seat because the tables are so crammed in together. That being said, the staff is very nice, and they really work hard to keep the lines going & to get you a table. It is a bit strange that you order at the counter & then get your own condiments & water, etc... Their food is good (have a lot of vegetarian options, yay!) & when they accidentally knocked a carton of (practically empty) milk by us (some of it land on us) and just laughed it off, but they gave us one of their giant (delicious) cookies for free! They are customer service oriented & make the most of their tiny but homey space.