| ambiance |
98.07999610900879% positive |
- “
However, I have to say, the massage I received along with the atmosphere and the detail paid to my preferences was amazing. ”
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Clients love Just Calm Down for its very homey atmosphere and the wonderful owner. ”
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The staff is great too at making you feel really comfortable, especially recently. ”
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From the charming and eclectic decor to the sweet and helpful front desk to the top-notch service providers, this place stands out for sure! ”
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The couples room was romantic and warm. ”
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the service is spectacular and the ambience is beautiful. ”
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suggest this spa to anyone who likes great service and a hip atmosphere instead of the typical spa "medicinal" feel. ”
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The grapes were so fun to play with! ”
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While the massages were nice, the wait and ambiance was ruined by the annoying ”
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Yeah, sometimes there's a wait, and while I prefer to swoosh right into my appointment, I never mind hanging on the cozy couches with a glass of red wine and a magazine. ”
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Not only are the walls adorned with very cool original artwork, but the ambiance is super comfy. ”
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The ambiance is quite charming-- leaps and bounds above the typical mundane and sterile spas sprouting up everywhere. ”
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The rooms are cozy and the beds heated. ”
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have been to spas all over the world but this one stands out for its wonderful staff, great atmosphere, and fabulous services. ”
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Very surprised that other reviewers would object to such a warm and endearing reception and atmosphere. ”
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for those who are unable to get passed the beautiful homey decor and down to earth quirky staff--well, too bad for them! ”
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have to say it's a really great spa, I've been to several in the city and this has to have the nicest atmosphere of them all! ”
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was BLOWN AWAY by how pretty the back area was (there was this amazing tent that I was told they do pedicures in- awesome decor!) ”
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If you are looking for a Spa that is warm, cozy, down to earth with exceptional services, this is the place. ”
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romantic getaway in NYC ”
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What a wonderful beginning to a romantic and unforgettable Valentine's Day. ”
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My girl was so thrilled with the romantic setting and warm heated water beds where the massages were given. ”
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They have this beautiful, cozy tent where you sink into a couch for the pedicure. ”
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The atmosphere at Just Calm Down is amazing. ”
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being unable to bring everyone over to our beautiful new location. ”
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The place is sooo cozy and warm that it's hard to leave at the end of your services. ”
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| dessert |
100.0% positive |
- “
To start off my afternoon, I had The Marriage of Figaro massage--a delicious blend of chocolate and fig oils used with yummy heat packs to warm the muscles. ”
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also was given heavenly hot chocolate to sip on. ”
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| drinks |
77.77999877929688% positive |
- “
We were a party of 6 and they made half of us wait while the other half got done - had we known this in advance we wouldnt have gone here (or if the drinks were what we were promised, the waiting wouldnt have been so bad). ”
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We floated to a beautiful tent where we snuggled on a couch sipping hot cocoa during wine pedicures. ”
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Yeah, sometimes there's a wait, and while I prefer to swoosh right into my appointment, I never mind hanging on the cozy couches with a glass of red wine and a magazine. ”
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had a "Jewel" facial with Kerrin who rocked my world and should have her fingers bronzed (she does this massage-y, tapp-y thing along your face that feels so incredible), a "Split Personality" massage which was this cool massage with drops of warm oi ”
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The drinks that come with the services are delicious. ”
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They claim that the services come with unlimited wine and sangria - the sangria was nasty - undrinkable, and they had 1/2 a bottle of white wine to offer us, that had fruit flies in it. ”
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In between our massages and Pedicures, we were given delicious drinks to sip! ”
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To go with my choice, I was offered an assortment of yummy drinks. ”
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Everyone there is so friendly and helpful, including the owner who is always behind the counter helping/greeting people or running off to get you water, tea, you name it! ”
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| food quality |
100.0% positive |
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With fresh ingredients and a practiced hand. ”
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To start off my afternoon, I had The Marriage of Figaro massage--a delicious blend of chocolate and fig oils used with yummy heat packs to warm the muscles. ”
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The fresh lemonade we sipped just added to the incredible experience! ”
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The wonderful experience has stayed with me and has definitely given me a fresh start into the new year. ”
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The room was candlelit and smelled beautifully from the delicious oils used! ”
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chose the homemade hot cocoa which I must say was beyond tasty! ”
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To go with my choice, I was offered an assortment of yummy drinks. ”
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The staff/service was wonderful and I definitely plan on visiting again to check out more of their yummy treatments! ”
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They also offered us their special Valentine's Sangria-whiuch was delicious. ”
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The sangria which came with the service as part of the Valentine's Special package was perfectly delicious. ”
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my weekly massages with maiya and my delicious pedicures and facials with ilona are by far the BEST i have ever had! ”
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After our massages we had these really decadent pedicures with all kinds of yummy scrubs. ”
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It even came with a delicious apple cider. ”
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with Kerrin and spatacular fancy funky delicious manis and pedis with the great Ilona. ”
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In between our massages and Pedicures, we were given delicious drinks to sip! ”
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The drinks that come with the services are delicious. ”
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| menu variety |
100.0% positive |
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The ladies at the front desk are ever so helpful and truly knowledgable about the different menu options. ”
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They really know the place inside and out and can guide you through the creative menu expertly! ”
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| overall |
100.0% positive |
- “
If you're a guy and need a good quality massage or you want to really impress your girl this is the place to go. ”
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was really impressed with the way Just calm down described their pedicures, and how they got good ratings, so I chose this to be the place. ”
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I'm going to have my bday party there in January, I'm so excited as my best friend from the midwest is visiting, it'll be a nice place for her to meet my new friends at the same time as getting pampered! ”
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| return potential |
66.66999816894531% positive |
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It was a total waste of money, the place is gross with nasty cold old tile floors and I would never go back here and I hope i dont get a fungus. ”
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love this place and will be back in a month! ”
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Will never ever go back, not recommend this place. ”
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| service |
91.82000160217285% positive |
- “
It's funny you say the staff doesn't like her either, as I have been going to the same two therapists for many years. ”
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As I entered the new space I was greeted by Tara (owner) who is absolutely amazing and attentive. ”
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Couldn't believe that any spa could have such nice people working there. ”
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After a few hundred you get to know what really is a good massage, who really knows what they are doing and recognize great service. ”
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This fabulous feeling continued the day of my service. ”
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the staff were very friendly and accommodating. ”
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great staff ”
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She said that the woman there was big boned (meaning, I guess, was strong though not overly so), friendly and clearly enjoyed her job. ”
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truly believe that the poor reviews must come frim disgruntled ex-employees who have nothing better to do then bash their fabulous former work place. ”
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The staff/service was wonderful and I definitely plan on visiting again to check out more of their yummy treatments! ”
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Ilona did my pedicure and she was friendly, sweet and really talented--it's the best pedicure I've had and I've been to Bliss, Jin Soon and Rescue where I never felt as pampered, relaxed or appreciated as a customer. ”
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Neat space and helpful staff. ”
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am going to leave it to the pros where I know Ill get good service for less money next time I come to NYC! ”
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think they should save the "Just Calm Down" part for after you get your pricey bill for such an unsatisfying service. ”
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Bad for groups but nice service ”
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Especially cause the staff is so nice and down to earth! ”
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great customer service ”
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have been to spas all over the world but this one stands out for its wonderful staff, great atmosphere, and fabulous services. ”
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When I called to book my appointments I could not believe how friendly and informative the receptionist was. ”
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paintings covering brick walls and a really cool and helpful staff. ”
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the service is spectacular and the ambience is beautiful. ”
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The sangria which came with the service as part of the Valentine's Special package was perfectly delicious. ”
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Everyone I have ever brought here, has raved about the wonderful services and second to none customer service. ”
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...and if you are looking for superb customer service, this is the spot. ”
- “
would never promote a business I didn't believe in and just calm down and its staff have been amazing to me and I consider them family. ”
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My bridesmaids told me how nice the staff was when planning and how informative they were as well. ”
- “
Everyone there is so friendly and helpful, including the owner who is always behind the counter helping/greeting people or running off to get you water, tea, you name it! ”
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Initially I was kind of nervous because I've never really had any spa treatment done but once I walked in, the staff was extremely friendly and calming. ”
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Good massage, but terrible customer service! ”
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The staff is sooo nice and really work hard to give you the best service ever! ”
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truly recommend this place to everyone who loves cool and fabulous services and perfect customer service! ”
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for those who are unable to get passed the beautiful homey decor and down to earth quirky staff--well, too bad for them! ”
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She helpeded me to choose the most brilliant color (environmentally friendly to boot!) ”
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The customer service is really incredible. ”
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Even with the big croud awaiting their services, the staff and therapists were so gracious and truly made us feel like we were the only one's in the room! ”
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When I called to confirm that it was indeed their policy not to call, I also got a great little condescending speech about how people usually write things down in a blackberry or on a calendar. ”
- “
The staff is super friendly and cater to your every need. ”
- “
just calm down has great services and the warmest environment and staff! ”
- “
For its tranquil, inviting atmoshere (amazing morroccan style tent), professionalism, and exceptional service. ”
- “
the massage therapist was so attentive and read my muscles like a good book that i felt like wonderful at the completion both physically and mentally. ”
- “
The staff was super friendly and nice. ”
- “
The staff is great too at making you feel really comfortable, especially recently. ”
- “
The staff was so sweet and the services excellent. ”
- “
You feel at home there from the comfy couches to the staff who treats you like family. ”
- “
tara and her staff know just what to do to make everything perfect. ”
- “
There is no spa in all of NYC that has the excellent customer service and services as Just Calm Down does. ”
- “
Anyway, I love the services and the staff. ”
- “
Thank you to all the staff at just calm down for making this spa day the best event ever! ”
- “
From the charming and eclectic decor to the sweet and helpful front desk to the top-notch service providers, this place stands out for sure! ”
- “
suggest this spa to anyone who likes great service and a hip atmosphere instead of the typical spa "medicinal" feel. ”
- “
The staff there are extremely friendly and I look forward to seeing them as much as I do the massage - they are always welcoming, smiling and attentive. ”
- “
In the below review they said they hated being called "pet names" but I thought that shows the staff is friendly and treats you as a friend instead of just a client as they do at places like Bliss and such. ”
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Thanks Judie for the attentive session! ”
- “
In the case of just calm down, the necessary actions included firing this employee so that the impeccable customer service clients have come to know since the spas inception could resume. ”
- “
But the fact that there are odviously many very unhappy employees says alot also. ”
|
| value |
45.83000183105469% positive |
- “
The services are great, but a bit expensive. ”
- “
As soon as I walked in the door, the receptionist greeting me with a huge smile and very welcoming attitude, i was very impressed. ”
- “
am going to leave it to the pros where I know Ill get good service for less money next time I come to NYC! ”
- “
I usually do the oxygen facial which at $150 is the most expensive they offer, so the reviewer's claim of over $300 spent sounds a bit hyperbolic. ”
- “
she was an amazing therapist and the massage was worth the extra money but not the extra time. ”
- “
It was a total waste of money, the place is gross with nasty cold old tile floors and I would never go back here and I hope i dont get a fungus. ”
- “
It is really hard to find a good spa in New York City with decent prices and I've finally found it. ”
- “
other than Ilana, JCD offers really great specials every now and then, which make pampering much more affordable. ”
- “
Unfortunately the pedis are a bit expensive (around $85), but if you want a totally pampering experience you will find it here. ”
- “
The services were mediocre at best and very expensive! ”
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think they should save the "Just Calm Down" part for after you get your pricey bill for such an unsatisfying service. ”
- “
The services are ridiculously overpriced for what you get. ”
|
| wait time |
50.0% positive |
- “
The massage was good, but I noticed it was only 45 minutes instead of 1 hour. ”
- “
it took an additional 20 minutes to set up and the therapist told me that this type of massage should be booked in advance in the future bc of the set up time, when i told my therapist that the girl in the front talked me into the upgrade my therapist see ”
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