| ambiance |
98.07999610900879% positive |
- “
the service is spectacular and the ambience is beautiful. ”
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The grapes were so fun to play with! ”
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have to say it's a really great spa, I've been to several in the city and this has to have the nicest atmosphere of them all! ”
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My girl was so thrilled with the romantic setting and warm heated water beds where the massages were given. ”
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for those who are unable to get passed the beautiful homey decor and down to earth quirky staff--well, too bad for them! ”
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being unable to bring everyone over to our beautiful new location. ”
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The atmosphere at Just Calm Down is amazing. ”
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The ambiance is quite charming-- leaps and bounds above the typical mundane and sterile spas sprouting up everywhere. ”
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However, I have to say, the massage I received along with the atmosphere and the detail paid to my preferences was amazing. ”
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While the massages were nice, the wait and ambiance was ruined by the annoying ”
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The rooms are cozy and the beds heated. ”
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The couples room was romantic and warm. ”
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If you are looking for a Spa that is warm, cozy, down to earth with exceptional services, this is the place. ”
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romantic getaway in NYC ”
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What a wonderful beginning to a romantic and unforgettable Valentine's Day. ”
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From the charming and eclectic decor to the sweet and helpful front desk to the top-notch service providers, this place stands out for sure! ”
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They have this beautiful, cozy tent where you sink into a couch for the pedicure. ”
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was BLOWN AWAY by how pretty the back area was (there was this amazing tent that I was told they do pedicures in- awesome decor!) ”
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Not only are the walls adorned with very cool original artwork, but the ambiance is super comfy. ”
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The place is sooo cozy and warm that it's hard to leave at the end of your services. ”
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Clients love Just Calm Down for its very homey atmosphere and the wonderful owner. ”
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Very surprised that other reviewers would object to such a warm and endearing reception and atmosphere. ”
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suggest this spa to anyone who likes great service and a hip atmosphere instead of the typical spa "medicinal" feel. ”
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Yeah, sometimes there's a wait, and while I prefer to swoosh right into my appointment, I never mind hanging on the cozy couches with a glass of red wine and a magazine. ”
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The staff is great too at making you feel really comfortable, especially recently. ”
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have been to spas all over the world but this one stands out for its wonderful staff, great atmosphere, and fabulous services. ”
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| dessert |
100.0% positive |
- “
also was given heavenly hot chocolate to sip on. ”
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To start off my afternoon, I had The Marriage of Figaro massage--a delicious blend of chocolate and fig oils used with yummy heat packs to warm the muscles. ”
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| drinks |
77.77999877929688% positive |
- “
We were a party of 6 and they made half of us wait while the other half got done - had we known this in advance we wouldnt have gone here (or if the drinks were what we were promised, the waiting wouldnt have been so bad). ”
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They claim that the services come with unlimited wine and sangria - the sangria was nasty - undrinkable, and they had 1/2 a bottle of white wine to offer us, that had fruit flies in it. ”
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Everyone there is so friendly and helpful, including the owner who is always behind the counter helping/greeting people or running off to get you water, tea, you name it! ”
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The drinks that come with the services are delicious. ”
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had a "Jewel" facial with Kerrin who rocked my world and should have her fingers bronzed (she does this massage-y, tapp-y thing along your face that feels so incredible), a "Split Personality" massage which was this cool massage with drops of warm oi ”
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We floated to a beautiful tent where we snuggled on a couch sipping hot cocoa during wine pedicures. ”
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To go with my choice, I was offered an assortment of yummy drinks. ”
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Yeah, sometimes there's a wait, and while I prefer to swoosh right into my appointment, I never mind hanging on the cozy couches with a glass of red wine and a magazine. ”
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In between our massages and Pedicures, we were given delicious drinks to sip! ”
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| food quality |
100.0% positive |
- “
After our massages we had these really decadent pedicures with all kinds of yummy scrubs. ”
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The drinks that come with the services are delicious. ”
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In between our massages and Pedicures, we were given delicious drinks to sip! ”
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With fresh ingredients and a practiced hand. ”
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The wonderful experience has stayed with me and has definitely given me a fresh start into the new year. ”
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To start off my afternoon, I had The Marriage of Figaro massage--a delicious blend of chocolate and fig oils used with yummy heat packs to warm the muscles. ”
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The fresh lemonade we sipped just added to the incredible experience! ”
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They also offered us their special Valentine's Sangria-whiuch was delicious. ”
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The sangria which came with the service as part of the Valentine's Special package was perfectly delicious. ”
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my weekly massages with maiya and my delicious pedicures and facials with ilona are by far the BEST i have ever had! ”
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The room was candlelit and smelled beautifully from the delicious oils used! ”
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It even came with a delicious apple cider. ”
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The staff/service was wonderful and I definitely plan on visiting again to check out more of their yummy treatments! ”
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with Kerrin and spatacular fancy funky delicious manis and pedis with the great Ilona. ”
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chose the homemade hot cocoa which I must say was beyond tasty! ”
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To go with my choice, I was offered an assortment of yummy drinks. ”
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| menu variety |
100.0% positive |
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They really know the place inside and out and can guide you through the creative menu expertly! ”
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The ladies at the front desk are ever so helpful and truly knowledgable about the different menu options. ”
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| overall |
100.0% positive |
- “
If you're a guy and need a good quality massage or you want to really impress your girl this is the place to go. ”
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was really impressed with the way Just calm down described their pedicures, and how they got good ratings, so I chose this to be the place. ”
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I'm going to have my bday party there in January, I'm so excited as my best friend from the midwest is visiting, it'll be a nice place for her to meet my new friends at the same time as getting pampered! ”
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| return potential |
66.66999816894531% positive |
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Will never ever go back, not recommend this place. ”
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love this place and will be back in a month! ”
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It was a total waste of money, the place is gross with nasty cold old tile floors and I would never go back here and I hope i dont get a fungus. ”
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| service |
91.82000160217285% positive |
- “
For its tranquil, inviting atmoshere (amazing morroccan style tent), professionalism, and exceptional service. ”
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the service is spectacular and the ambience is beautiful. ”
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Good massage, but terrible customer service! ”
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She helpeded me to choose the most brilliant color (environmentally friendly to boot!) ”
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The customer service is really incredible. ”
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You feel at home there from the comfy couches to the staff who treats you like family. ”
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the staff were very friendly and accommodating. ”
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Everyone I have ever brought here, has raved about the wonderful services and second to none customer service. ”
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truly recommend this place to everyone who loves cool and fabulous services and perfect customer service! ”
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The staff is sooo nice and really work hard to give you the best service ever! ”
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tara and her staff know just what to do to make everything perfect. ”
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truly believe that the poor reviews must come frim disgruntled ex-employees who have nothing better to do then bash their fabulous former work place. ”
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When I called to confirm that it was indeed their policy not to call, I also got a great little condescending speech about how people usually write things down in a blackberry or on a calendar. ”
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It's funny you say the staff doesn't like her either, as I have been going to the same two therapists for many years. ”
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The staff was so sweet and the services excellent. ”
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Neat space and helpful staff. ”
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The staff was super friendly and nice. ”
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Thank you to all the staff at just calm down for making this spa day the best event ever! ”
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Couldn't believe that any spa could have such nice people working there. ”
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There is no spa in all of NYC that has the excellent customer service and services as Just Calm Down does. ”
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The staff is great too at making you feel really comfortable, especially recently. ”
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for those who are unable to get passed the beautiful homey decor and down to earth quirky staff--well, too bad for them! ”
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This fabulous feeling continued the day of my service. ”
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Anyway, I love the services and the staff. ”
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Everyone there is so friendly and helpful, including the owner who is always behind the counter helping/greeting people or running off to get you water, tea, you name it! ”
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think they should save the "Just Calm Down" part for after you get your pricey bill for such an unsatisfying service. ”
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The sangria which came with the service as part of the Valentine's Special package was perfectly delicious. ”
- “
have been to spas all over the world but this one stands out for its wonderful staff, great atmosphere, and fabulous services. ”
- “
The staff/service was wonderful and I definitely plan on visiting again to check out more of their yummy treatments! ”
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great customer service ”
- “
just calm down has great services and the warmest environment and staff! ”
- “
Even with the big croud awaiting their services, the staff and therapists were so gracious and truly made us feel like we were the only one's in the room! ”
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am going to leave it to the pros where I know Ill get good service for less money next time I come to NYC! ”
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As I entered the new space I was greeted by Tara (owner) who is absolutely amazing and attentive. ”
- “
My bridesmaids told me how nice the staff was when planning and how informative they were as well. ”
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Initially I was kind of nervous because I've never really had any spa treatment done but once I walked in, the staff was extremely friendly and calming. ”
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In the case of just calm down, the necessary actions included firing this employee so that the impeccable customer service clients have come to know since the spas inception could resume. ”
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The staff there are extremely friendly and I look forward to seeing them as much as I do the massage - they are always welcoming, smiling and attentive. ”
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...and if you are looking for superb customer service, this is the spot. ”
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Especially cause the staff is so nice and down to earth! ”
- “
But the fact that there are odviously many very unhappy employees says alot also. ”
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Bad for groups but nice service ”
- “
From the charming and eclectic decor to the sweet and helpful front desk to the top-notch service providers, this place stands out for sure! ”
- “
suggest this spa to anyone who likes great service and a hip atmosphere instead of the typical spa "medicinal" feel. ”
- “
The staff is super friendly and cater to your every need. ”
- “
the massage therapist was so attentive and read my muscles like a good book that i felt like wonderful at the completion both physically and mentally. ”
- “
After a few hundred you get to know what really is a good massage, who really knows what they are doing and recognize great service. ”
- “
She said that the woman there was big boned (meaning, I guess, was strong though not overly so), friendly and clearly enjoyed her job. ”
- “
would never promote a business I didn't believe in and just calm down and its staff have been amazing to me and I consider them family. ”
- “
Ilona did my pedicure and she was friendly, sweet and really talented--it's the best pedicure I've had and I've been to Bliss, Jin Soon and Rescue where I never felt as pampered, relaxed or appreciated as a customer. ”
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great staff ”
- “
In the below review they said they hated being called "pet names" but I thought that shows the staff is friendly and treats you as a friend instead of just a client as they do at places like Bliss and such. ”
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paintings covering brick walls and a really cool and helpful staff. ”
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Thanks Judie for the attentive session! ”
- “
When I called to book my appointments I could not believe how friendly and informative the receptionist was. ”
|
| value |
45.83000183105469% positive |
- “
It is really hard to find a good spa in New York City with decent prices and I've finally found it. ”
- “
As soon as I walked in the door, the receptionist greeting me with a huge smile and very welcoming attitude, i was very impressed. ”
- “
think they should save the "Just Calm Down" part for after you get your pricey bill for such an unsatisfying service. ”
- “
am going to leave it to the pros where I know Ill get good service for less money next time I come to NYC! ”
- “
I usually do the oxygen facial which at $150 is the most expensive they offer, so the reviewer's claim of over $300 spent sounds a bit hyperbolic. ”
- “
she was an amazing therapist and the massage was worth the extra money but not the extra time. ”
- “
It was a total waste of money, the place is gross with nasty cold old tile floors and I would never go back here and I hope i dont get a fungus. ”
- “
The services are great, but a bit expensive. ”
- “
The services are ridiculously overpriced for what you get. ”
- “
Unfortunately the pedis are a bit expensive (around $85), but if you want a totally pampering experience you will find it here. ”
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The services were mediocre at best and very expensive! ”
- “
other than Ilana, JCD offers really great specials every now and then, which make pampering much more affordable. ”
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| wait time |
50.0% positive |
- “
it took an additional 20 minutes to set up and the therapist told me that this type of massage should be booked in advance in the future bc of the set up time, when i told my therapist that the girl in the front talked me into the upgrade my therapist see ”
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The massage was good, but I noticed it was only 45 minutes instead of 1 hour. ”
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