322 Hudson St, New York, NY | Directions 1001340.726520 -74.007475
Neighborhoods: Downtown, SoHo
Reliable and on time. – Originally, I called them last year to obtain a quote for my two big oriental rugs in the living room. Then finally I decided it was about time to get them cleaned so to my surprise when I called them after almost a year they still had the note with the quote from last year and remembered what we had talked about. Remarkable, that's all I can write. Nevertheless the rugs arrived back from their plant spotless. Very happy with their services.
High class rug cleaning service. – My three area rugs from Nepal were cleaned by Eco Carpet Service, and the results were superior to the other rug cleaners I used in the past. Joe explained me the entire procedure and price over the phone. When they picked up the rugs they did not charge me an extra cent over the quote given to me over the phone. That's remarkable in today's world. Most companies tend to mislead and overcharge their clients, not this company. Inspiring service.
Quality of service second to none. – Before they picked up my two tribal rugs, they explained me in detail the cleaning procedure, price, and expectations. After they delivered the rugs I was surprised at how good the rugs were looking. Also a nice touch was the fabric protector. Now I know that the protector has more than one benefit, like sun fade resistance.
My expectations were exceeded. – This company exceeded my expectations in every way. You can definitely tell that making clients happy is their number one priority. The very friendly technician was on time and was very knowledgeable and hard-working. He got up spots I was certain were a lost cause and did a fabulous job. As a self-employed person, I am very focused on service. I give good service and unfortunately, I am often disappointed in the level of service provided by many companies these days. This was certainly not the case with Eco Carpet Service. I'm certain they don't have many customers invoke their 100% Money Back Satisfaction Guarantee -- what's not to be satisfied with? I will never use another company to clean our carpets or couch.
Ace in oriental rug care. – I just wanted to write a few words of praise about Eco Carpet Service. The technician who came at our house was very polite, explained to us every single detail regarding the rug cleaning procedure, and then he gave us even a free gift. That was a nice touch, but I was even happier when he returned with the oriental rug super clean, fluffy and shinning. The colors on the rug are amazing again. It is like I gave them a used rug and they returned with a brand new one back. This is what I call a truly good service.
The technician was on time, efficient and completed the job as he said in the time he said. We have used your service previously. Pleased with the cleaning job. Before - the carpets had spots and were generally dirty. After - the spots are gone & its much brighter.
Good area rug cleaning company! – As a Columbia professor I always come in contact with a lot of people and students. I did not clean my area rugs in more than ten years. I finally called this company up, and from the moment they answered my phone call until they finished the cleaning job, they were very professional and neat in appearance. I feel that I was dealt with honestly, which is truly hard to find in a company. The best part of the experience was how clean the area rugs looked and felt. I feel safe and comfortable about letting my children play on it. I will recommend Eco Carpet Service to all of my family and friends.
They excel in everything they clean – What impressed me about this carpet cleaning company is the way they treat the clients. They go out of their way to make a client happy. They moved my bed at no extra cost. I will call you again guys!
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