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- Neighborhoods:
- Chelsea, Midtown
- Categories:
- Window Treatments, Upholstery, Venetian Blinds, Wood Blinds, Shutters
- Payment Methods:
- House Cleaning Services:
- Building Material Products:
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At a Glance
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100% menu variety
“It was difficult to make a final decision because of the amount of options I had, but we finally figured out what the best treatments would be and placed the order.”
75% service
“Horizon has essentially no customer service and every aspect of our interaction was frustrating.”
33% value
“They helped us pick out blinds that were affordable for us and the installation was a breeze.”
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From The Owner of Horizon Window Treatments
Tips for Horizon Window Treatments
June 18, 2012
We were in need of blinds in a short
time frame (2 large south facing windows). We had the sales person visit, he showed us options, he was helpful and offered what he said was a discount if we signed / paid a 50% the same day. I signed because he said an install would be possible on the date I was requesting 3 weeks later. I was then called to say that install would be later, upon talking to the sales rep again he said it was late and there was nothing he could do. The person who was arranging the install then gave me a date 2 weeks later (as the installer and electrician both needed to be there for the install).
On the agreed date 3 installers did arrive within the window advised, and quickly installed the blinds and did a good job tidying up. We had the follow up visit to sand and paint where the power had been installed in the wall and adjust the length of one blind 3 days later and he did a good job.
On the product itself I would give a rating of 4 stars, because I think they were quite expensive for what they are I would give 3 stars, based on the delivery I would say 1 star, so on average I would give 2 stars.
If you decide to go with them I would get an install date in writing before you sign / pay anything, and have them put a right to cancel with full refund in writing if they then deliver later.
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May 15, 2012
Issue solved. They forgot one piece of the shade, but the manager helped to solve the issue.
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October 25, 2011
SO glad I went with Horizon Window Treatments. SO glad I went with Horizon Window Treatments because they were so friendly. They had great customer service and did a fantastic job with my Window Treatments. Thanks again! -Angie
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October 21, 2011
Couldn't be happier. I would highly recommend this vendor! I walked in without an appointment and was helped immediately by a highly knowledgeable sales person, I then made an appointment for a home measure that week- the appointment was done exactly on time and I got exactly what I wanted all within my budget. The custom rollers were even ready a week early and the installation crew was on time, courteous and cleaned up after the install. I couldn't be happier!!!
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October 18, 2011
Helpful. The men who came to install my window treatments were helpful and informative and did an awesome job.
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October 13, 2011
Beautiful addition to our home. I thought they were so helpful. They have beautiful colors and textures. I am so happy I went with them. Thank you for the beautiful addition to our new home.
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October 11, 2011
Love my new Drapes. I was excited to see the Windows and how they would look after instillation. They were so beautiful. Instillation was quick and well done. You can tell they have an eye for detail. I love my new Drapes. Thank you!
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September 27, 2011
The service is great!. GREAT SERVICE!! I Visited the showroom, there was a great selection of shades, drapes and design ideas. Service was professional and experienced, they had worked in my building and made good recommendations about the shades that would work for the space. Installation was quick and went well, great service, worked really well!!
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September 27, 2011
Professional!. These guys really delivered. Yaron was an amazing sales consultant. He was extremely professional, courteous and delivered on his word. We had really nice shades installed and it all lined up with the day of our move. When you find a company like Horizon, you stick with them. The quality of the product is great and the service (including installation) was very smooth. Ask for Yaron and I am sure you will be very satisfied with the service. Great job, Horizon!
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September 22, 2011
Punctual. I have used Horizon Window many times since moving to Manhattan. They have helped up re-do all the windows in our apartment. They have a wide selection to choose from, are competitive in their pricing, extremely helpful and and very punctual about appointments. We highly recommend them.
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