Donatella NYC

Recommends

DangerGrl

Joined 2 years ago

Pizza was Amazing!!. I have been to Donatella's for lunch 3 times now, and I have to say that I absolutely LOVE the pizza. I have tried a few other items on the menu, and each has been very authentic and absolutely delicious!

The service I have experienced each time I have been here is excellent. We are seated quickly, and our servers have been friendly and very attentive to our needs.

This is the perfect place to bring clients for a lunch, and I certainly intend on doing that again soon!

Doesn't Recommend

terriblefood

Joined 2 years ago

THIS PLACE SUCKS !!!!. This place sucks! nothing here is edible. if i could have given it NO STARS I would have, but this site requires a rating. the rocket salad tasted like it had been marinated in salt, and the mussels were puffy and rubbery in a bed of tomato "stew" that gave me raging diarrhea several hours later. Even the bread was cold and stale. When i tried to return the salad and have it removed from the bill, the manager claimed it had been eaten. do not go here and tell everyone you know THEIR FOOD IS INEDIBLE !!!!

Doesn't Recommend

merryeat

Joined 7 years ago

Disappointing. I was really expecting something exciting because this is Donatella. She makes no bones about her opinion regarding iron chefs, so i thought food from her kitchen has to be up there.

But I have to admit that her dishes weren't anything special. Especially for the price she charges.

There was a group of us and it was a cold night. I started off with the Butternut squash soup. I love this soup and have tried it at various locations. But her's were average, nothing special to write about. Not even memorable.

Then I ordered her Carpeccio pizza, try something unique from margherita, but it was salty. The crust was soft and chewy! I love my pizza crust but her's were too chewy. And vegetables have flavor - no need to oversalt. Her topping as well as the vegetable sides were too salty.

Her dessert was ok, I enjoyed her coconut cake, but the gelato and devil's food cake was not even that great. My friends who ordered it didn't even finish them.

That's basically the story with her restaurant. I was expecting something great and got average or below average. Truly disappointing.

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Patrick Heig

Joined 5 years ago

Citysearch Editorial Review. Though many thought the Neapolitan pizza craze had jumped the shark, this glitzy Chelsea restaurant is packed every night after opening to rave reviews.

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sarahgina

Joined 4 years ago

Excellent. Unexpectedly walked in, was seated quickly and had an amazing dinner. Great prices, great food, really gracious servers and staff. Would definitely return!!!

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terithecook

Joined 5 years ago

4 pizzas, 4 people happy. I went to Donatella not quite sure what to expect - all I know is I love pizza. Keste, Motorino and even Luca. I even went to Eataly earlier in the week thinking it would be good, and it was awful (cold and uncooked in the center - sent it back too). I think that Donatella beat them all.

Our table of four ordered 4 different pizzas (margarita, broccoli rabe and sausage, spicy and the mushroom. We all had good intentions to share, but none of us wanted to. The place was packed - our pizza was out in about 20 minutes (not bad for a packed house), our wine was wonderful and the sfogliatelle was the only dessert available and my husband, who isn't a sfogliatelle fan, loved it and it brought smiles to all our faces. I can't wait to see what else they have for dessert.

And yes, Donatella was there, and as much as it hurts me to say this, she was an absolute doll. Welcomed us within a few minutes, even checked on us after we were finished with our pizza. She's a wonderful hostess.

Can't wait to see what the next visit brings, although that mushroom pizza is still calling my name.....

Doesn't Recommend

CHINAJOE6

Joined 5 years ago

DISS DONATELLA run 2 BATTALI's OTTO !!. QUICK REVIEW:

DONATELLA is the retarded OTTO; Battali’s joint

OTTO does all the same, pasta & pizza 1000% better.

GOOD NEWS:

Best Fried Calamari I ever had! From bread crumbs, texture, really great

Good canolis – one end has chocolate shavings, the opposite pistachio nut

Diavola Pizza – tastes great but crust was FLOPPY just shy of soggy

Roasted Chicken – good

Pasta – a spaghetini with baby round tomatoes – good

BAD NEWS:

SERVICE ABSOLUTELY SUCKS!

Like really sucky, like Sucky to 10th power sucky.

Where to start?

When you walk in the lights are so bright we expected open heart surgery 2b performed on the bar.

No bread provided. That’s a choice, but when your kitchen is SO MESSED UP that customers can lap Central Park and return BEFORE your main hits the table they should consider giving something to keep your tummy from getting ANGRY

I ordered a glass of red – it came in a champagne glass. My waiter was nowhere to be found – this was soon found to be a habit – so I pulled over Donatella herself, not knowing it was her (she’s cool), she conferred with my waiter, then told me I ordered a red sparking so… I didn’t, finally I got my red in a proper wine glass

NO TABLE ATTENTION WHATSOVER – from managers down to our pretty boy Chelsea waiter – who was a nice guy – but “attentively” dumb as a stone. Like DUH! Dumb.

My empty wine and water glass stood there for 10 minutes. Every time my water glass was empty I knew I had a better chance of Moses parting the sea to fill it.

The wine glass was taken away w/o asking if I’d like another, which I did. I had to get the bus boys attention – my waiter was off being pretty somewhere I guess - it took another 15min and asking my bus boy again – Hello TABLE AWARNESS – BUELLER, BUELLER?

Our dirty entrée plates sat there ten minutes – finally, we had to ASK to have them removed.

While the mgr picked up our plates, I complimented the food, but POLITELY told her the SERVICE SUCKS and I say that not to be mean, but so that you can improve. We received the OH WE’RE ONLY OPEN A WEEK. I guess that means its ok to suck and take my money !

Do you think mgt made sure the table was given special attention so we left happy and wouldn’t write such a review – NO – we went back on IGNORE like the rest of the tables – double mgt duh!

Or do you think maybe they’d comp a glass of wine or an espresso – NO not done. And I wasn’t looking for freebies, but when YOU SUCK – try to make the customer smile SOMEHOW. This titanic is all mgt’s fault.

The wait between apps and entrée - TERRIBLE. We actually asked that if the entrees weren’t up could we cancel – naturally that’s when they come over.

After the plates were cleared, we waited for desert menus to be offered but AGAIN WE HAD TO ASK our pretty but attentively brain dead waiter for them. Our canolis came 8 minutes ahead of our espressos. Ever try saving your desert for your espresso – it’s torture, like the service in this joint!

The espresso came in cups stained by the overflow of a sloppy barrista and without spoons that the bus boy apologized and said he’s bring right over. We already waited an eternity – why not take more time – not stain the cups – put spoons down and serve it right? BAD TRAINING or most likely NO TRAINING – Mgt detention please!

When this is not your first restaurant – then there’s no excuse for such shitty service! Unless of course they’re like the government of restaurateurs and they intended to FAIL UPWARD!

That said, I will say everyone from Mgt to staff are cool, down to earth, no idiot hipster attitude – which is a HUGE accomplishment in che’ che’ Chelsea,