Ron Jaite #387 I called Roto-Rooter from work and by the time I arrived home Ron pulled up! As a single female and new homeowner I have choices, I trust the name and quality of work Roto-Rooter is known for. I was right, Ron was very informative and explained to me what he was going to do and why and how much it would cost. Then showed me my pipes as the camera was lowered into the drain and why there was a problem. I am up close and personal with my pipes, now I know. My new home was built in 1939 and it has been sitting empty for some time. Ron explained how to care for my pipes so they will last another 73 years. Ron was unusually responsive to my questions and gave me excellent advice to care for my home. I felt totally at ease because Ron was very respectful and polite. LOVE to Ron the Roto- Rooter Man- washed my troubles down the drain!!
Great knowledge and professionalism. Ron and Ron from my local Roto-Rooter gave up both days of their weekend to clear a drain over run with tree roots at my house. They had the right tools for the job and worked a deal for a fair price I could afford. They gave me the knowledge to help avoid the same situation in the future and hopefully save me some money. They have a customer for life.
Don't make a mistake! Call Roto-Rooter. My back yard was flooding every time it rained! Roto-rooter's Ron Webb came to my rescue. He didn't come just once as the weather was not cooperating, He came out 3 times. The man was impossible to subdue. He kept after that darn plugged drain until it was found. I watched everything he did while trying not to get in his way. (You must understand that the first plumber I called tried the old "bait and switch" program with me) Ron worked hard to unplug my drain. He is an asset to his company. He was always polite, kept me informed of what he was doing, and maintained a very pleasant attitude. I couldn't have had a better service person if I made one up to suit me. I am not sure how Ron came to Roto Rooter but he is an asset. He most assuredly is an asset to your company and represents his company well.
Roto-Rooter Plumbers 3-27-12. We had to have our bathroom pipes replaced and new sewer pipes rerouted in our home in Modesto. All three plumbers were very pleasant and extremely competent. One plumber insisted on vacuuming and dusting after the job was finished, which I considered to be above and beyond! I would highly recommend this company and especially the "two Rons." I know who I'll call whenever I have a plumbing problem in the future - Roto-Rooter at 2924 E. Hatch Road.
Roto Rooter Fraud/ripoff criminals Pennsauken Nj.
I needed a sewer pipe replaced at a rental property. A local plumber gave me the price and description of the work needed. I wanted a 2nd opinion so I called the pennsauken Nj roto rooter.
Rob Ludwick came out as their representative.
He sold me on roto rooter because joes plumbing may not be around in a year or so if i needed help later so i paid more and went with roto rooter.
The other plumber told me and Rob that the pipe needed to be dug out, roots cut out from a large tree and the pipe should be new thru the entire yard from the foundation of the home to the fence and possibly a little further.
Roto rooter charged double but i agreed cause i wanted it done professionally by a reputable company.
The day They were to dig Rob called me and wanted a 200.00 deposit in cash. He came to my work and i gave it to him and he said no worries, i will apply it to your account.
That afternoon he called again and said the trench was dug and they needed payment in full because they are commission sale people.
I said i didnt want to pay till the job was done but he said I have no choice or they wont go any further.
He came to my job and harrassed me, he was waiting at my home at 6pm to harass me again, he called me 20 or more times , he called my job 20 or more times too and said he and his workers need to get paid up front or they wont do the job.
He came to my job the following morning and refused to leave.
I called the corporate office, they got the workers to finish the job and said he wont bother me anymore.
He came to my work again the same day for money.
I could see his pupils were dialated, he also smelled like pot.
He came with a younger guy at this time and again was harrasing me.
Turns out his previous profession was a used car salesman.
I was not surprized to hear that. I never got credited for the original 200.00 that i gave Rob. He stole my money.
They did the job, they destroyed my fence, my concrete patio was now broken up into pieces and there was debris and roots and concrete along with dirt all over the property. They did not backfill the hole enough and left all the debris in my yard at the fence line.
I put up a makeshift fence 4 to 5 feet in the yard because of the crap they left at the fence line.
I could also see that they did NOT replace the entire pipe that they agreed to replaced.
The paperwork clearly states to the fence, they didnt do it.
Anyway the problem is back. The original issue was raw sewage backing up into the home. Its a safety issue for my tenants, its happening again.
I contacted them about the problem they had a guy scope the pipe and said the roots and the problem are 1 foot outside the fence.
Thats inside of where the old fence line was so they didnt replace what they said and wrote down on the repair order.
They put me in contact with a sarcastic guy Jerry Dilks General Manager who is very sarcastic and made a big joke out of the whole thing. (another car salesman)
I contacted Pat Swanson CEO, multiple times by email and she refises to help or honor the contract that they wrote and were paid for
This is the most dishonest company in the world with a non caring CEO Pat Swanson.
I welcome any attorney to come and help me, this is a fraud case and very provable. Its also a treble damages case too so its fraud. Dont go to roto rooter for help they are criminals and robbed me for cash , harrassed me, shortcutted the job, charged me double and did not fulfil the contract and didnt clean up or remove the debris.
4 truckloads that i removed myself. Thank you
Exceptional Service. Ron was here in 10 min. instead of 30, like the scheduler said. He knew exactly what the problem was and went straight to work fixing our plugged line. He was here about a half hour or less and we were back to normal with some great advise how to prevent this from happening again. Plus he helped us out with a leak under the sink. Great service...no extra cost for a weekend either! Plus 50.00 off on a coupon!
Roto-Rooter Plumbers. My tenant was having problems with the drains backing up. I phoned Roto-Rooter, and was impressed with the prompt response. I was told a plumber would be calling me. I received a call within a few minutes. He advised the plumber would be there between 11 am and 1 pm. The plumber was very prompt, and polite. He found the problem, which was roots, and got it cleared within a short time. Will use Roto-Rooter again if any drain problems should occur.
Roto-Rooter Plumbers 7/29/2011.
Roto-Rooter came out to my home in Modesto within an hour of being contacted and installed a shower value and fixed a link in one of the shower lines. The Master Plumber was very helpful, efficient, courteous and knowledgeable.
The work was well done and looked great when done.
Will definitely use again.
The people here were very helpful and fast to get the job done. Very proffesional. The technician that came to my house was really nice and clean. Had the job done and offered some help for not having future problems.
We tried other places to get someone out fast and they wanted to book us an appt in a few days. Roto-Rooter was there in 1 1/2 hrs. Verry pleased with this co. and the technician. We would reccomend them to our family and friends in an instant. Thanks
"Rude" and smoking weed!. For those of you looking for a plumber and call Roto Rooter, be on the lookout for a guy named David Grijalva. You'll know him when you see him because he has the word "rude" tattooed on the back of his neck. If this is the type of person you would like in your home and you don't mind the fact that he smokes marijuana, then this is the person for you! Oh yeah, watch out for scare tactic sales as well. Be careful that he doesn't take a photo while at your home...it may end up on facebook with comments stating how he always tests out a new toilet by taking the first crap in it...according to him it's an unwritten plumber rule to do that...
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