Poor Management- Never purchase merchandise. I went to Yuva on a Monday for a manicure and to purchase OPI nail polishes. After my manicure I picked out several bottles of polish and asked to get the new bottles from the back. The woman come out and brought the 7 they had in stock to the register. They put them in a bag, I paid and went home. When I got home and set the bottles on the counter it was obvious that there was polish missing from two of the bottles. After closer investigation I found two others had also been used because there were rings of polish on the collar of the bottle. The next morning I went straight to the same store to return them. I was told that they do not do returns and after 5 minutes they finally called the manager who said that nothing could be done until he was present so I would have to return when he was at the store. I called later that day and he had "already left for the day." I called the next three days and on the third day I was told the manager was in for another hour and rushed to the store. When I arrived it was a woman who said she was the manager but when I explained the situation she said she would have to call 'the boss,' the original manager from Monday. I talked to him, VJ, on the phone and he refused to refund my money because there was no way to know if I used or spilled the polish. If you haven't sensed my frustration up to now just to get in touch with this mysterious manager who was never at the store-- I was in complete shock when he attacked me on the phone continuously accusing me of trying to take advantage of the store and how I must have used or spilled the polish. After what felt like a ten minute argument I lost my cool and told him he either had to refund my money or I would tell my credit card company not to pay the bill. He finally agreed to refund the money but made sure to let me know how I was wrong to purchase used polish... Needless to say this was the most frustrating customer experience and I will never return. If they go through this much trouble to avoid taking responsibility for used nail polish they will absolutely avoid any unsatisfied customer- buyer beware!
Love my Eyebrows!.
I was introduced to this place from my Co Worker, and since then I have been a regular at this beautiful Salon. Salon is super clean, and well kept. I get my Eyebrows Threaded and Manicure, Pedicure at this place. They usually stay busy in the evening so I like to go around noon time. All the girls are well experienced and professional. They also offer Specials during Mon - Wed on their nail services, and variety of deals with Threading and Waxing.
They also offer appointments on Nail Svces, Waxing Svcs. I was also awarded with a frequent visiting card where you get a FREE Eyebrows after 6 visits. Speaking of which I have my Free one coming up, can't wait to redeem it :-)
Thank you CMorales25, we at YUVA appreciate your feedback and we look forward to servicing your needs.
Mgmt @ YUVA Threading Salon
YUVA is the truely the BEST threading salon in NYC!!!.
I went to this salon for my eyebrows and Brazilian waxing. This place is awesome.
It looked very busy when i got there on Friday. Regardless, of the numer of people waiting, the specialist who did my waxing & threading was great. She consulted my face before she started threading my eyebrows.
As per my Brazilian, that area is looking clean and i feel great. She tried this NEW Chocolate wax on me. It worked really great for my sensitive skin and did hurt much at all.
- clean place
-excellent customer service
-well trained staff
-EXPERTS in Brazilian Waxing
-None. Went there 4 times now and love the place. Highly recommend it !!!
I am the Manager at YUVA and I just wanted to thank you for your kind words. We appreciate your support and continued business.
Nicest Eyebrow Threading & Nail Salon in Downtown NY!.
The often unpredictable process of getting my nails done at a new place turned out to be a rewarding experience.
Going to YUVA Threading Salon for a quick polish change led me to take advantage of their lucrative daily special of $20 for a manicure and pedicure. I upgraded the service to a Spa pedicure for only $14 more, and in return, the massage loosened up my feet to make me think I was walking on clouds! They also offer eyebrow threading and body waxing services, of which I’ve tried eyebrow threading – arches the way I wanted them! Will try their waxing service next time as the prices are reasonable and the salon is immaculate!
THREADING & WAXING...Perfecto!. I was passing by YUVA on 35th Street, and decided to get my eyebrows threaded...I was speechless at the results, amazing job of perfection! The staff is so amiable and caring, that I was tempted to ask about their waxing services and cleanliness. They kindly assured me of the sanitary and clean rooms by allowing me to see them first hand and informed me of thier strong quality control. They dont double-dip either and don't charge anything extra for it. They also have chocolate wax, and offer sugaring as well. I love thier salon, thier staff, their simplicity, and most of all, their expertise. In all honesty, its hard to trust someone who does body waxing hygienically, but YUVA has gained my trust. Thank you YUVA!
Eyebrows Threaded the right way!. Just moved into the city and ran into a wonderful place for threading and waxing: Yuva Threading Salon. Their look is refreshing and sticks to the meaning of their name, Youth! Its hip, trendy, and more than anything, they do a fabulicious job! They have three locations in the city, which makes it convenient for a traveling consultant like me. Two thumbs up for Yuva!
YUVA Eyebrow threading rocks!!!. I LOVE this place!!! I was going home after work and noticed their name Yuva threading salon with the list of services they provide. When I went upstairs, the receptionist was quite attentive and friendly in helping me. Threading my eyebrows turned out to be relaxing and amazing! I then had body waxing done and their policy of no double dipping was quite assuring for a person like me who is so hygiene picky! I give the team at YUVA 5 stars! I’ll be visiting them again for sure!!!
YUVA Threading Salon - I LUV my Eyebrows!. This is going to be the place for all my threading and waxing needs! Their staff is friendly, professional, and caring. They get the job done right the first time without any pleas for fixing my eyebrow arches. The place is kept clean and sanitary and they even have a daily mani/pedi special for $20! I’ll be staying a YUVA client for life!
fraudulent advertising. on monday, aug 24, i was stopped by a young man w/a sandwich sign on the street handing out fliers for this 'salon' and was told services were 50% off mon - wed. up in the salon there were several printed menu cards advertising the m- w 50% off deal, which included full leg wax. i went in for a full leg & bikini, and when i mentioned the 50% off, the aesthetician nodded in agreement, but i do not think she speaks & understands english very well. after the waxing, which was adequate at best, i was charged FULL PRICE for the services! as i pointed out the flyers for 50% off, she called the owner, he refused to honor the services on the dates as advertised and being in a rush i furiously paid the full price. this is a dishonest, MALICOUS & FRAUDULENT representation of services... BEWARE
Editorial Review. Eyebrow Threading Salon-Fulton in New York uses the threading technique for hair removal and also offers manicures, pedicures and henna tattoos.
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