LimoRes Car & Limo Service

09/24/11

Scam-robbed me of $300

by Jamiemcallester at Citysearch

DO NOT USE THIS COMPANY.

I have made a Citysearch account just so I can warn people of this deceiving company.

I have been battling with my credit card company since May and LimoRes still cheated me $300. They will scam you and cheat you of your money...my roommate called this car service for me to help move my boxes to storage and pre-paid over the phone with my credit card number ($65 for 2 cars). 2 Cars came, and they were late. We traveled from 15th street to 21st street - if you live in New York you know that it's a 10 minute drive, maybe not even. When I left, I was in a major rush as I was about to miss my flight, and I signed the receipt without looking at it.

A week later, I went online to check my bank account and they charged me $300 for the car ride....imagine my horror looking at that number....to go from 15th street to 21th st, this number is impossible!!! I went back and finally found my receipt, realizing that I had completely been tricked. They charged me again (the receipt was not pre-paid as I thought, despite it saying that on the slip) for both cars, adding on $62 for wait time (they waited 2 minutes, and I mean 2 minutes, literally, because they were late), processing fees, gratuity, and another $65 for EACH car. I signed the receipt without looking at the total - which was empty - and lost the case with my credit card company.

Putting my personal lesson aside, this company is ridiculous. Their drivers cannot speak proper English, they will tack on obscene fees, and they'll double charge you. NEVER give them your credit card number and if you want a car service, I would go with dial 7 limo. Stick with a cab if you can, because a lot of these car service companies are very shady and will take advantage of you.

08/09/11

way too expensive

by noradaxplora at Citysearch

$67 to go from midtown to bedstuy. In a meter, it's 25, tops.

07/27/11

TOTAL RIPOFF

by matthewll at Citysearch

TOTAL RIPOFF. Daylight robbery. The final voucher price was 20-30% higher than quoted through the website, and the driver argued with us when we pointed this out. The base fare was quoted at $125 but we were charged $130. The gratuity was obligatory, and the tolls and fees were misquoted also. All this even though the confirmation page we received made it look as though our credit card had already been charged the quoted amount; no - the driver insisted on taking an imprint and overcharging us. He was very rude and actually ordered me to get out of the car and ask an attendant where the Virgin Atlantic check-in desk was, because he couldn't read the signs himself. The survey form they sent us afterwards didn't even work - it wouldn't accept our confirmation number. We will never use Limores again for personal or corporate car needs.

07/09/11

DO NOT USE!!!

by spylover at Citysearch

do not use this company unless you want to be ripped off. i was recently picked up at LGA;. when i arrived in NYC the driver handed me the form to sign...said he would fill it out later. when i looked there were dishonest charges (waiting time) doubling the initial price. when i questioned him, he stopped understanding and just said company policy. i called the company right there and was told they would not charge me. three days later they did.

07/01/11

Terrible service, missed my flight!

by Lornakle at Citysearch

My husband and I had been using LimoRes for a few months. Many times their drivers do not know where they are going and don't even reference the GPS or log in the address of the destination prior to picking up a passenger.

Unfortuanltey, I made a reservation to have them take me to the airport as I was going to Russia for a seminar. I didn't know that they often sub-contract out to random drivers because their fleet often becomes overbooked.

I received a call that the car was on its way, so I went out of my building to wait for it. 15 minutes later it hadn't arrived. I called the dispatcher, they had me on hold for 5 minutes before telling me the driver was a couple of blocks away. I waited another 10 minutes, now getting very concerned about the time. I called again and waited on hold, once again being told the driver was nearby. Finally I spoke to the driver and he yelled at me that he was in traffic a few blocks away and to wait for him.

I hurried into a yellow cab, thoroughly stressed and then missed my flight to Russia!

I would highly recommend against using LimoRes, they

are not reliable.