Deals
share
Find a club near you! Download a Free Guest Pass NOW!
(201) 308-5997
150 Sylvan Avenue
Englewood Cliffs,
NJ
07632
40.87006
-73.95634
Last updated 2.08.12
Category:
Health Clubs & Gyms, Health & Fitness Consultants
Payment Methods:
American Express, Visa, Discover, MasterCard
Fitness Services:
Other Locations:
What People Are Saying About Bally Total Fitness-Englewood Cliffs
The Owner
Bally Total Fitness-Englewood Cliffs
Owner
As one of the largest, most experienced health club chains in North America, Bally Total Fitness is committed to improving the health and quality of life for people through personalized, accessible wellness programs. Bally provides the highest quality ser
Featured Review
Contributor
Contributor
The Scene – Most Ballys stick to the basics for their design. Televisions broadcast silently above multiple rows of cardio machines; mirrored walls act as the primary decorative components. But thanks to high-energy television ads and low-impact membership premiums, this national fitness chain has steadily attracted a clientele bent on saving money while losing weight or gaining muscle. – – The Workout – Using fairly standard strength-training equipment and/or racks well-stocked with free weights, the best of the trainers here, who are classified at four different…
07/01/11
WORST CUSTOMER SERVICE
by Atomic77 at Citysearch
STAY AWAY UNLESS YOU DON'T PLAN TO CANCEL EVER!!!
ONE STAR RATING IS TOO HIGH FOR THIS BUSINESS!!
I joined Bally @ Englewood Cliffs, NJ with my wife on March of 2011. The sales person that helped us, ALLAN RAMIREZ was very swift and helpful to get us signed up. At the time, he told us we could bring a cancellation letter to him and he would take care of it. A few weeks ago we went to the location and we were told we could ONLY cancel in writing.
I called customer support today and spent over 30 minutes trying to get a representative on the line, which you can only do by asking to sign up or add a member.
The rep that picked the line "LUIS UGALDE" told me that even though I was the husband and the account buyer/payer, we had to send a SEPARATE CERTIFIED LETTERS EACH. He even said to mail to a different address other than the one on the contract.
I called my local Bally to corroborate the address. The "manager" there "ALEXIS HERNANDEZ" said he didn't have the address and that I should call customer service. What kind of manager can't give you this kind of information??? This guy even put me on hold every two minutes, then pick the line as if he didn't know who I was or what I was talking about.
THEY ARE ALL TRAIN VERY WELL TO GIVE YOU THE TURN AROUND SO YOU DESIST ON CANCELLING!
BEWARE!! STAY AWAY, YOU WILL THANK ME!!
Message from Bally Total Fitness-Englewood Cliffs
- State-of-the-Art Equipment
- Customized Fitness Programs
- No long term contract required
As one of the largest, most experienced health club chains in North America, Bally Total Fitness is committed to improving the health and quality of life for people through personalized, accessible wellness programs. Bally provides the highest quality ser
Find a club near you! Download a Free Guest Pass NOW!
Bally Total Fitness is committed to improving the health and quality of life for people through personalized, accessible wellness programs. Customized Fitness Programs. State-of-the-Art Equipment. Click the link to get your free guest pass today.
Bally Total Fitness-Englewood Cliffs - 150 Sylvan AvenueEnglewood Cliffs, NJ07632 - (201) 308-5997
