Royal Cliffs Restaurant

01/04/12

Worst customer service ever~!

by young Kim at Citysearch

Worst customer service... manager had seat me and my friend in booth, but 5 min later, when I order coffee & cheese cake, he ordered me to move to bar (not politely at all). I felt so humiliate about his asking in front of my friend. I asked him "Does your policy divide seat by how much they order?" and he said "yes". You know, moving seat by how much you order makes me upset even after you are seated already.

04/05/11

The WORST DINER IN BERGEN COUNTY NEW JERSEY

by LoveFood36 at Citysearch

This is definitely the WORST diner I have ever been to in Northern NJ. Even though it's typical diner food, it's pretty mediocre diner food. Definitely go to other diners in the area instead. To top that off, the staff and more importantly - the owner (who stands at the register/counter area) are extremely RUDE and not customer service oriented. My experience there was horrific when I had to use my credit card to pay for my order and the owner got soooo upset with me for using my credit card that he gave me a bad attitude and had the nerve to be like "Are you kidding me? You're going to use your credit card for such a small amount? I'm trying to make a profit and this [credit card payment] will take a quarter out of the amount!"

Bottom Line: Don't step foot at this diner ever! You'll have a terrible experience there.

12/16/10

rude staff

by pelvis at Citysearch

Food's typical diner fare, but the staff is obnoxious and rude. Avoid this place.