White Glove Elite
New York, NY 10001-3803
Phone: (212) 684-4460
- Cross Street:
- Broadway
- Directions:
- 1, 2, 3 at 34th St
- Hours:
- Mon-Fri 8am-8pm, Sat 9am-3pm, Sun 10am-2pm
Editorial Description for White Glove Elite
A domestic house-cleaning referral service. Maids can be arranged for any day of the week, for several hours or several days.
User Reviews for White Glove Elite
04/30/2007 Posted by jovereynder
I have used White Glove Elite on several occassions over the last 10 years to fill in between regular cleaning help, and have always been extremely satisfied. I recently called them as I was having trouble nailing down more permanent help and the apartment with two kids and three cats was in dire need of attention. the cleaner arrived on time (even in terrible weather and after getting lost) and went right to work with no fuss. He cleaned EVERY INCH of the apartment, organized the Thomas tracks as well as all the other toys and books, scrubbed, mopped and polished everything. the apartment glowed when he returned. I'm still finding nifty things he did and creative ways he organized our mess. I'm one of those people who love when someone else makes my clutter go away, and away it went! If my regular cleaning lady hadn't resurfaced after a hiatus of three weeks, I'd make this guy permanent. Other's may find this service unpredictable, but I give it an A+.
02/28/2007 Posted by schmam
I laughed when I read the below review because it so uncannily described my most recent experience. I have hired cleaners from White Glove Elite in the past with very positive results. Then, last week, our cleaner showed up and had an attitude from the moment she walked in the door. After 2 hours she had finished only our kitchen, although coincidentally my nanny was out for about 1.5 hours of those 2. After 4.5 hours she had finished our kitchen and 1 bedroom. When I complained to the company, they told me she was "one of [their] best cleaners" and that I had to pay her the full amount. They never offered me a fix of any sort. When my nanny gave the cleaner the check to the nearest 15minutes (why round up when someone hasn't done the job?) she starting screaming, saying we were petty people and refusing to leave. My husband had to go home from work AND we had the doorman go to escort her out to be sure my kids were safe. When my husband then called the company, they apologized but, again, made no offer to remedy the situation. Suffice it to say this is the last time we will call White Glove Elite.
Pros: I have had some very good cleaners
Cons: Even one cleaner like I just had is not worth it
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