“make you one happy customer - they also have a great selection of folding bikes that you”
“Also, its a great place for.”
“Great service, great people and really good prices !”
“Great service, great people and really good prices !”
“Sometimes the wait is long (especially on Summer weekends), and the little shop is crowded, but Frank's has great deals on used bicycles.”
Great service. Good/friendly service, quick turn around. Just went in for a bike repair.
Great Rental Experiences.
"Fat bottomed girls they'll be riding today
So look out for those beauties oh yeah" --Queen
If you're looking for a great place to rent a bike for the day, especially if you've the mind to ride across the Brooklyn Bridge and/or tour around Williamsburg and the area, this is the place to go. A friend and I rented bikes last August and September from Frank's, and I'm sure we'll do it again several times come Spring. Rental prices are great ($30 a day) and will include a helmet and lock if requested.Good selection of bikes, too. You can rent sports or touring bikes, cruisers, women's bikes and men's bikes. I think you can get kid's bikes and tandem bikes as well. Best of all, you can call ahead of time and they'll have it all set up for you by the time you arrive.
The service is very good, too. No muss, no fuss, they'll get you going on your way! I love Frank's Bike Shop!
Worst bike shop ever..
I went to fix a broken shifter, it was working functionally, but visually and holding it, it was broken. I didn't like it because it was loose and could have fallen off. I went in asking a guy if he could fix or replace it. He does a few quick shifts up and down, which no one who knows their way around a bike would do. And gives a price estimate. Not only does he shift it to the wrong gear I had in place, but while riding the bike 3 feet, the derailer breaks. I went in to complain and they wouldn't do anything.
It also seems shifty. They're no place to bring your bike in, so you just have to leave it outside, where someone could just run up and snatch your bike. Not safe.
I will give them the fact that they have everything you need, tools, lubricants, locks, but it's all expensive. I would highly advise that you only go here if it's a life or death situation. The old guy there is nice, but everyone else just seems like they're in the business for your money.
terrible bike shop and service. I bought a used 3 speed bike from frank's about 2 weeks ago. within a week, the break cables snapped off and the rear axl split in half. No problem it's used and things happen. I brought it back to get it fixed. While I was there i bought ANOTHER bike to use while mine was being fixed..... When I went back to pick up my bike, they flat out told me that I should buy my bikes and get them fixed somewhere else because I use my bikes for "commercial use" whatever that means. That's the way they treat good customers?...any dope can sell you a bike. It's the customer service and repair part of the business that sets bike shops apart. Frank's is lousy
No BS bike shop. The staff at Frank's is great! Very polite, down to earth and absolutely no airs about them. They just know everything there is to know about urban biking. Don't let the seeming chaos fool you. I noticed that both Frank and Tom are amazing multi-taskers, so just because they are answering questions from 3 or 4 other customers, they aren't skipping a beat as they set up your bike or find the part or accessory you need. I found just the bike I wanted so I bought on the spot; no need to check out anywhere else.
Great price and attitude.
Very knowledgeable and friendly mechanics, they explain everything about bikes in detail and help you make a choice based on your needs without trying to push a more expensive model that you don't really need. They are also patient and don't look down on you if you are a bike layman. They assemble your bike and install any accessories right in front of you, and they do it fast. The prices are also highly competitive - I checked the prices of a model I bought on the internet (Giant Cypress Hybrid), and it it is about as much as I paid in store, but unlike online, in store you get your bike properly assembled and tuned-up before you go.
They also offer free one year maintenance on their bikes. My experience with them was well worth a trip from Brooklyn.
Frank's is the best. I've been going here for over 12 years... after having a few bad experiences at other shops (one tried to scam me for 100 for a tune-up) I found Frank's and wouldn't bother a minute in any other shop. Usually get a tune, new tubes, or brakes adjusted every few years... I always end up paying at least half what I am expecting, so nice and down to earth you feel like you're at your friend's dad's house who happens to fix and sell bikes. Not to mention it's great to see local kids, hipsters, messengers, racers, all milling about casually... and a great array of bikes from new to vintage, folders, choppers and low riders parked out front. Definitely bike mecca.
Nicest People Around !!!!.
Great service, great people and really good prices ! Folks at Frank's will do everything to
make you one happy customer - they also have a great selection of folding bikes that you
can take upstairs on that walkup building of yours . Yikes ! Totally cool neighborhood shop !
Franks is a neighborhood bike shop.
Franks is a genuine neighborhood bike shop. He serves his community in this working class LES neighborhood and everyone there knows him.
Very nice selection of used bikes, including vintage bikes. This is the place to go if you need a basket or a child seat, they are experienced in this and have a good selection.
Franks is not just for used bikes though, I bought my new specialized allez elite there and paid a very good price for a superb ride. He was generous with the discount and replaced my seat and pedals for a low charge. Labor is very inexpensive at franks.
He also has some specialty bikes, such as tandems, call ahead and find out, i think you might be able to rent from him too.
On a saturday it's pretty crowded. Franks is open early, 9:00 am, but it's always closed on Wednesdays. FTrain EastBway
Bikerific!. We went to a bunch of shops but none of them compared to this Frank's. It's worth the trip down to the LES. They knew so much about the different bikes and what I was looking for. They discounted our purchase by over 15% and outfitted my bike with everything a city rider needs. These guys know their stuff and it's actually fun to wait for your bike while it's being assembled or repaired!
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