Toys In Babeland

01/21/12

Electronic Toys are defective

by Ales1979

We ordered three electronic toys and none of them worked. Very poor quality. I was rather disappointed.

07/31/08

Best Adult Toy Website and Customer Service Beyond Belief!!

by VR9178

Babeland is awesome. Not only is it a terrific company that is actually owned by women. Babeland is fairly progressive and supportive to the communities it represents. Babeland also has amazing toys of all kinds that are really high quality and good. I mean, if you order the cheap stuff you get the cheap stuff no matter where you shop, but this place has some really good stuff.. All of the customer service I have gotten from them has been excellent. If you call or email they actually know their stuff and help you. They are like experts. I always get all my packages on time and I know they don't charge you until you they ship to you. I called and asked after I read the last review. Honestly, if you have an interest in fun just check out their website.

• Pros: Friendly women, Nice Website, Very informative, helpful customer service

07/15/08

NEVER USE WEBSITE TO ORDER THINGS!!!!!!!

by susan45

I ordered something over 2.5 weeks ago, and it turns out one of the items was backordered (which they did not alert me to when I ordered). Not worried, since I had selected to split ship if something was not in stock, I asked what was back-ordered. Then I went on vacation. I return, Nothing had shipped, (they decdided to hold my order against my wishes for the item that wasn't going to be in stock for a month). Now, over 2 weeks later, they still take days between responses, will not ship any of my items until the backordered piece is in stock, and oh, I paid for everything already. Also, they do not understand why any of this might upset me. WORST CUSTOMER SERVICE AND WEBSITE SHIPPING EVER.

07/26/07

Thump thump!

by atomicyente

Okay, we all know that Babeland is great.

So I'm actually using this as an opportunity to give props to my new favorite vibrator which can be *purchased* at Babeland.

Forget the rabbit, and the ergonomic trend in toys on the market. It's all about the Hummer! (note--at Babeland they call it :The Hummingbird," but the package says Hummer).

It's curvy. It's silvery. It's pearly. It does a thump-thump motion rather than just a bzzzzzz. It's under $30. The speed is adjustable. It's got a g-spot nub (which can also be used elsewhere). It's got a cl&t "pocket" (can't describe any other way--thanks citysearch). And it makes me so very happy.

07/19/07

Absolutely fantastic.

by shoppingfiend

Shopping at Babeland has been life-changing for me, and I've been to both the Lower East Side and Soho locations several times. The first time I ever shopped there, at the Rivington Street location, I was completely terrified, but the salespeople made me feel right at home, gave me tons of good information, and encouraged me to explore the store and myself. It was such an affirming experience, and it's been just as good every time I've been back. The customer service is absolutely wonderful.

I really disagree with those two negative reviews (one of which is really disrespectful about the gender of the person working), and have to wonder if maybe those customers brought some negativity and hostility of their own into the store? I don't know.

Anyway, I'm a devoted Babeland fan. If you haven't been, it's an essential part of the NYC shopping experience.

• Pros: fantastic customer service, great selection
• Cons: parking (meter) is often full, better to take the train