Shoe Mania Inc

11/22/11

awful service, prices higher than online

by mollycarle

so i was shopping here the other day with my boyfriend. i was planning to buy a couple of pairs of shoes since they were doing a buy one get one half off... after trying on about 6 pairs of shoes, the guy who was helping me told me "i cannot bring you any more, i have to go home sometime" and i found out from the cashier that he was closing the store and they were still open for another hour! he was extremely rude to me, and if i wasnt absolutely in love with the shoes i bought i would not have bought anything after that remark, especially since they work on commission. after buying my shoes (i spent $250) i looked them up online and found that one pair i got for $169.95 in the store was $145 online, and the other pair (i ended up getting half off the store's price of $139.99) but it was marked at online $106 on their website. IT IS NOT WORTH SHOPPING AT THIS STORE.

09/28/09

the Basement is like a hunting for buried treasure

by killabird

This review is for the basement of shoe mania. The ground floor is its own beast. The stairs to the basement are on the right towards the cash register when you enter the store from 14th.

Down there, you can literally wade through boxes of $20 shoes, digging for a pair in the right size. It can be amazing, like when you find a pair of slick, comfy shoes that fit after 5 seconds of lookiing. Or it can be frustrating, like when you find only one of the shoes and not the matching one. It is kind of crazy. I normally go once a year and end up buying a pair or two.

The Shoe Mania on Bond and Broadway is a way more normal shoe store.

• Pros: Has nice shoes for cheap ($20 or so)
• Cons: Have to get really lucky to find a pair in the right size

07/21/09

large selection, but you're on your own

by nygangster

Shoe Mania would be a great place if it had lots of staff, or lots of space so you can look for things on your own. Unfortunately, it has neither. Always crowded (don't know why), and never helpful, only go to this place is you are the most hardcore shoe shopper and can go at it all on your own. If you think you might need the slightest inkling of help, then just save yourself some time and go elsewhere.

• Pros: gigantic variety
• Cons: no help at all

04/19/09

Avoid at All Costs.

by Deon

This store has the absolute rudest sales staff. They are not helpful, they downright refuse to provide any type of decent service, and they truly act as if you should be thanking them for being in this sub-par store. They never have your size and they try to push the wrong size on customers. Most of the shoes in this store have some type of defect, which they will inform you to "deal with." In addition, to top it off, they change the prices as they wish (no set prices for products). As a New Yorker, I am vowing to stay away from this poorly managed, disorganized, RUDE, rip-off store. I vow, no more Shoe Mania again. Beware- Go elsewhere.

• Pros: Leaving the store.
• Cons: Everything.

01/23/09

THIS STORE IS A HUGE RIP OFF AND HAS THE WORST CUSTOMER SERVICE

by junebugfrom

this store is very disorganized and always has a "super sale", which is usually not worth the wait for your shoes, or having to deal with the employees. i bought shoes recently and waited about 15 minutes for someone to get my shoes, there are about ten employees standing around, and about two employees actually getting shoes. if you approach another employee about getting a different pair of shoes other than the ones you've been wait 15 minutes for, they give you an exasperated look and tell you to wait for the man who is getting the other pair. i probably would have bought three pairs of shoes there rather than one, but the employees are so unwilling to help you, it makes you wish they had no business at all. to top it all off, alot of the shoes have no price, so i asked an employee how much my adidas were before the discount, and he said $70 without even batting an eye, but when i checked out i was charged $45 after the 50% discount. it was only an ok deal and had to put up with alot of ------- and left feeling ripped off and angry. STAY AWAY FROM THIS PLACE!!!! DSW RIGHT DOWN THE STREET IS MUCH BETTER!!!!

• Cons: rude rude rude rude