Martin Albert Interiors

02/26/08

Walking in a dark room with no flashlight. AVOID.

by citizenex at Citysearch

NY Mag often serves as a good resource for services and such here in NYC, however, they severely miscalculated their recommendation to this company. They provided a less-than qualified rep who couldn't determine a poodle from a window treatment. Then moved us onto the owner who served us little more than water-down service and less expertise in business relations. Working with them was like watching paint dry, deliriously frustrating and mind-numbing. Months of communications of all sorts for a small residential job. They couldn't find their way out of a fully lit room. Avoid them at all costs.

• Pros: none
• Cons: 'F' for customer service and management skills; all talk, no-show; inefficient