(212) 243-1616

10 E 16th St
New York, NY 10003 40.737256 -73.992473

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Neighborhoods: Flatiron District, Midtown, Union Square

chatnchewnewyorkcity.com/

Years in business

Established in 1993

Hours:

Mon-Fri 11am - 12am

Sat 10am - 12am

Sun 10am - 11pm

Last updated 2.10.12

Category:

Restaurants

Payment Methods:

American Express, Visa, MasterCard

Restaurant Special Features:

Lunch Spot, Brunch, Private Parties

Cuisine:

Southern, Soul, Traditional American

What People Are Saying About Chat 'n Chew

Featured Review

Contributor

Contributor

The Scene – Owner Andrew Silverman (City Crab, Steak Frites) has developed a reputation for theme- and decor-driven restaurants that manage to exceed expectations for food and service. An avid collector of Americana, Silverman designed the Chat 'n' Chew space in a way that recalls a slightly bumpkinish country diner. – – The Food – The menu continues the down-home theme, with solid versions of cream of sweet potato soup, chicken pot pie and macaroni and cheese. Those who crave a year-round tryptophan fix will find much to love in the Thanksgiving on a Roll--a turkey…

ambiance
100.0% positive
  1. Chat 'n' Chew is a comfy, friendly environment with delicious food and an ambience that makes conversation flow easier within its walls.
  2. Delicious food,fabulous music and a casual,friendly atmosphere made for a terrific birthday dinner at Chat'N"Chew
  3. The food was great and the environment was fun.
  4. The food tastes great (though sometimes it takes forever), the waiters are fun (the ones who speak English at least), but the place must be owned and managed by morons.
  5. HUGE portions, funky atmosphere, good prices.
  6. was tickled that such a comfy cozy place was nestled near hustle bustle union square area.
  7. fun place good food good value
  8. The place is cozy and comfortable.
  9. If you're looking for a fun place with solid food, I would definitely suggest chat 'n' chew!
  10. Its one of the best places to eat in the city with a friendly atmosphere, good food, and hot waitresses :)
  11. Comfortable decor.
  12. The atmosphere was very comfortable, seated right away and the service was great.
  13. The atmosphere was super fun and kitschy and the staff was very upbeat and friendly.
  14. The food is delicious and perfect for the chilly weather, the ambience is character filled and charming and the servers are great!
  15. fun atmosphere with delicious, familiar food.
  16. Sweet fun servers and yummy food!
  17. It's cozy, no complaints about the service, and there's a good variety of food.
  18. Overall, I would definately recommend this place for large groups since the atmosphere is more of a family/festive gathering.
  19. Chat'N'Chew serves competent comfort food in a cozy atmosphere.
  20. This place has a good menu, seems cozy and like a good value.
dessert
61.11000061035156% positive
  1. I've dined here for years and enjoyed delicious comfort food - burgers, awesome sweet potato or skin-on fries, desserts, etc.
  2. The cake wasn't especially moist and the mac&cheese wasn't very flavorful.
  3. Even the ultimate comfort dessert for me, Apple Pie A La Mode was disappointing.
  4. The pie was not warm and more like a limp cardboard with a dollop of semi-melted vanilla ice cream.
  5. The other outstanding dish is the pecan pie ala mode.
  6. The desserts aren't the best.
  7. Ooh, and I recommend the Cupcake Cake for dessert.
  8. they make amazing milk shakes with haagan daaz ice cream, thick and creamy and tastey!
  9. don't know which I enjoyed more-the savory dinner or rich ,sweet desserts.
drinks
42.85999774932861% positive
  1. The service was slow, the waitress spilled drinks and food on my friends more than once, and the fish was cold.
  2. try coffee shop around the corner for good food and service.
  3. They have nice specials on drinks (i.e. two for one apple martinis).
  4. However, I have to mention the layer of dust on the ledge around the wall and the dirty, wet mop string that was stuck to my beer bottle when it was delivered to my table.
  5. Delicious food, awful bar/takeout service
  6. The wait staff has been friendly every time I've been here (about a dozen) and generally attentive to you - refilling drinks promptly, etc.
  7. But last time we went, we had awful service at the bar from a fair weather bartender (all good - she was there & friendly, as our delay stretched on - she avoided eye contact with us like the plague).
food quality
85.32999992370605% positive
  1. had the amazing blt and sweet potato fries were divine (and a huge portion big enough for 3!)
  2. food was great.
  3. If you're looking for a fun place with solid food, I would definitely suggest chat 'n' chew!
  4. The attitude and treatment was so bad surely the food must be spectacular and in high demand for people to tolerate this kind of treatment in NY from a simple diner but we certainly will never go back.
  5. and it is lots and lots of good old american comfort food served by very accommodating waitresses.
  6. The mac and cheese is pretty good and i especially love their sweet potato fries!
  7. Space gets kind of crowded in there--because it's so popular--but it's worth the wait because the food is very good.
  8. They have banana pecan pancakes, an omlete with veggies and fontina cheese, a granola fruit and yogart dish which are all excellent.
  9. yummy sweet potato fries!
  10. try coffee shop around the corner for good food and service.
  11. The Mac & Cheese is great as well as the fried chicken and bbq'ed sweet potatoes.
  12. always get the holy cow, they make great burgers, and the boss's special a great steak sandwhich.
  13. The best place to get home cooking at GREAT prices is in the Alphabet City, Mama's, where you can get the most amazing home made food for 10 bucks.
  14. Ths place is so satisfying for cheap comfort food that'll make you leave happy.
  15. The mac & cheese and fried chicken are both excellent, no-frills comfort food.
  16. they didnt skimp on the thick-cut bacon and the bread was grilled crispy and buttery.
  17. But if you hit C&C offpeak, I suspect you can still do better and enjoy the comfort food classics and funky vibe that first put it on the map.
  18. think it all depends on when you go -- I've certainly had to stand on line here, waiting for a cramped table, only to find the service slow and food less than great.
  19. Great food
  20. went here with 4 of my closest girlfriends and the food was HORRIBLE.
  21. The Grilled Cheese (with optional, but highly recommended bacon and tomato) is hands down one of the best I've ever had.
  22. The restaurant doesnt look the greatest but the food is really good and satisfying.
  23. (FPC tip: Pimp it out by asking for some crumbled bacon (there it goes again), a couple dashes of tabasco, and some good ole' ketchup.
  24. the staff was so friendly and the food was great.
  25. have tried and loved uncle red's addicition, the delicious mac and cheese, the holy cow burger and the veggoe chili (my favorite).
  26. The food tasted good, but I was a little afraid to eat some of it.
  27. and they serve "fresh" orange juice that is actually frozen/then thawed.
  28. delicious food ,fabulous music
  29. Or if you really want a good show, sit next to the kitchen and watch the manager tell them to stop making someone's food, then watch the waitress freak out when her customers start to yell at her 20 minutes later.
  30. Anyone seeking a good meal and affordable prices, who isn't watching thier weight, should definitely come to chat 'n' chew.
  31. The menu has the most original names, and the food was sooo tasty!
  32. Like some other reviewers have pointed out, the mac n cheese is pretty tasty, but I've had the other dishes, like the meatloaf, burger, and fish tacos and they're ok.
  33. The macaroni and cheese was really tasty.
  34. The portions are big, but good also because they aren't cheap with the good ingredients--bacon, fries etc.
  35. Great sweet potatoe fries!
  36. Delicious food, awful bar/takeout service
  37. The dishes weren't clean and the restrooms were marginal.
  38. Good comfort food.
  39. Chat 'n' Chew has some of the best french fries in the world.
  40. The restaurant was empty so we decided to ask the waiter if our food was coming soon and we were greeted with a very rude attitude and were told that "I sure it is cooking, you can wait
  41. The prices are excellent, especially for the portions and how delicious the food is.
  42. While their veggie sandwich was slightly bland (that's what I get for ordering the healthiest thing on the menu), I shared a plate of amazing sweet potato fries, and finally tasted the famous/infamous mac and cheese, which is INCREDIBLE.
  43. The other outstanding dish is the pecan pie ala mode.
  44. Sure, this place has character, it's been around for who-knows how long (and accordingly dirty, really), but character alone doesn't maketh a good meal.
  45. My fish tacos were good - I'm still trying to find really good fish tacos in NYC.
  46. The portions are fairly large with some items, though, so definitely ask about that if you don't want a huge meal.
  47. We also ordered the onion strings, which were huge and had to have been cut from several onions.
  48. This is one of my favorite places to grab a meal in NYC.
  49. This is the cutest little spot for a quick bite of great food!
  50. The food was good, not great, but good down and dirty no fuss kind of food.
  51. the food was kind of gross, the eggs were kind of cold and the fries were just greasy, lets not even start on how disgusting, wet and greasy the bathroom floor was, i almost fell on my way to the toilet!
  52. Flaky service, awful food
  53. This place has great comfort food and it's so cheap I can't believe it!
  54. The food tastes great (though sometimes it takes forever), the waiters are fun (the ones who speak English at least), but the place must be owned and managed by morons.
  55. Yummy comfort food- dieters/picky eaters beware!
  56. fun place good food good value
  57. Fun restaurant offering good food at good prices.
  58. Good comfort food
  59. Overall, it certainly is comfort food but at some uncomfortable prices.
  60. If you want good comfort food, go to Mama's Food Shop in the east village!
  61. comfort food good service
  62. Sweet fun servers and yummy food!
  63. Chat'N'Chew serves competent comfort food in a cozy atmosphere.
  64. Great food but
  65. both varieties of the shoestring fries were tasty.
  66. The Food Gods must have zapped bad Karma on me that night for the pork chops were super dry and bland tasting with the sauce.
  67. The good things about this place--the menu items are familiar, and the food is fresh.
  68. liked the food.
  69. But hey, it's still a great turkey burger!
  70. The macaroni and cheese was, indeed, very tasty, but everything else was not good.
  71. The meal was decent but nothing special.
  72. and the thanksgiving dinner sandwich (great stuffing, very tasty!)
  73. They serve a generous portion of delicious sweet potato fries.
  74. I'll start by saying that the food was good.
  75. The food was really good.
  76. their food isn't too pricey and the service is pretty decent.
  77. I've dined here for years and enjoyed delicious comfort food - burgers, awesome sweet potato or skin-on fries, desserts, etc.
  78. The portions are huge, yes, but the fried chicken we had was edible purely because the sauce was alright.
  79. For example, the green bean casserole isn't the kind your aunt makes at Thanksgiving, it's fresh green beans with real onions, etc.
  80. Its one of the best places to eat in the city with a friendly atmosphere, good food, and hot waitresses :)
  81. The service was very attentive, perhaps a little too much so, and the catfish po'boy was tasty.
  82. The onion ribbons were addictive and the mac and cheese was just as tasty as my friend Carolyn described.
  83. The food is delicious and perfect for the chilly weather, the ambience is character filled and charming and the servers are great!
  84. The food was great and the environment was fun.
  85. It had huge portions and everything was delicious.
  86. Other than that we were all satisfied and pleased with the tasty and FILLING portions of our sandwiches and salad.
  87. You have to order the sweet potatoe french fries!
  88. fun atmosphere with delicious, familiar food.
  89. Good food, bad management
  90. This is one of my favorite places to eat when I have fried food cravings.
  91. Chat 'n' Chew is a comfy, friendly environment with delicious food and an ambience that makes conversation flow easier within its walls.
  92. All in all, a great place to go for some good food at a good price, plus free soda refills!
  93. and soups, salads and sandwiches are yummy too!
  94. Delicious food,fabulous music and a casual,friendly atmosphere made for a terrific birthday dinner at Chat'N"Chew
  95. The food is completely comfort food, the setting feels like you're in your best fri.
  96. The service was slow, the waitress spilled drinks and food on my friends more than once, and the fish was cold.
  97. It's cozy, no complaints about the service, and there's a good variety of food.
  98. Food not bad, but a bland shadow of the food it is immitating.
  99. The country fried steak was inedible, the meatloaf was cold, and the vegetables didnt even taste like veggies, just greasiness.
  100. Relaxing, good food
menu variety
96.30000114440918% positive
  1. As the name suggests, this flat iron brunch/restaurant place is a great place to eat and chat, and definitely be prepared to do some damage, the menu is great and so are the portions!
  2. They usually have frittatas on their specials menus which is always good.
  3. The good things about this place--the menu items are familiar, and the food is fresh.
  4. This place has a good menu, seems cozy and like a good value.
  5. The menu has the most original names, and the food was sooo tasty!
  6. While their veggie sandwich was slightly bland (that's what I get for ordering the healthiest thing on the menu), I shared a plate of amazing sweet potato fries, and finally tasted the famous/infamous mac and cheese, which is INCREDIBLE.
  7. It's cozy, no complaints about the service, and there's a good variety of food.
  8. The service is also great, our waitress was very prompt and had an excellent knowledge of the menu.
  9. both varieties of the shoestring fries were tasty.
overall
95.83000183105469% positive
  1. All in all, a great place to go for some good food at a good price, plus free soda refills!
  2. The best place to get home cooking at GREAT prices is in the Alphabet City, Mama's, where you can get the most amazing home made food for 10 bucks.
  3. definitly is a good place for fds to chill out.
  4. The food tastes great (though sometimes it takes forever), the waiters are fun (the ones who speak English at least), but the place must be owned and managed by morons.
  5. The good things about this place--the menu items are familiar, and the food is fresh.
  6. If you want a nice leasurely comfort with a close friend, I'd suggest this place.
  7. Simply a great place
  8. As the name suggests, this flat iron brunch/restaurant place is a great place to eat and chat, and definitely be prepared to do some damage, the menu is great and so are the portions!
return potential
0.0% positive
  1. The attitude and treatment was so bad surely the food must be spectacular and in high demand for people to tolerate this kind of treatment in NY from a simple diner but we certainly will never go back.
service
76.09000205993652% positive
  1. Friendly staff.
  2. Chat 'n' Chew is a comfy, friendly environment with delicious food and an ambience that makes conversation flow easier within its walls.
  3. The food tastes great (though sometimes it takes forever), the waiters are fun (the ones who speak English at least), but the place must be owned and managed by morons.
  4. am not sure how they stay in business with such poor customer service.
  5. pretty friendly place "American portions "(ginormous)
  6. It's cozy, no complaints about the service, and there's a good variety of food.
  7. The service was slow, the waitress spilled drinks and food on my friends more than once, and the fish was cold.
  8. The attitude and treatment was so bad surely the food must be spectacular and in high demand for people to tolerate this kind of treatment in NY from a simple diner but we certainly will never go back.
  9. Our waitress was extremely nice and sweet.
  10. kid friendly.
  11. Flaky service, awful food
  12. The atmosphere was super fun and kitschy and the staff was very upbeat and friendly.
  13. Or if you really want a good show, sit next to the kitchen and watch the manager tell them to stop making someone's food, then watch the waitress freak out when her customers start to yell at her 20 minutes later.
  14. our waitress was not at all attentive.
  15. the place looks nice and the waiters are really friendly.
  16. Delicious food, awful bar/takeout service
  17. Delicious food,fabulous music and a casual,friendly atmosphere made for a terrific birthday dinner at Chat'N"Chew
  18. The service was very attentive, perhaps a little too much so, and the catfish po'boy was tasty.
  19. The atmosphere was very comfortable, seated right away and the service was great.
  20. Since more people know about my favorite lil lunch spot, it's become another place with a very long wait.
  21. The servers are very friendly and personable.
  22. The waitress was very attentive and very nice as well, the hamburger is really worthed the money you pay for.
  23. think it all depends on when you go -- I've certainly had to stand on line here, waiting for a cramped table, only to find the service slow and food less than great.
  24. the waitress gave some guy this huge long explanation.
  25. and it is lots and lots of good old american comfort food served by very accommodating waitresses.
  26. As I walked in, a waitress there came up to me and greeted me with a warm smile.
  27. The service is also great, our waitress was very prompt and had an excellent knowledge of the menu.
  28. The restaurant was empty so we decided to ask the waiter if our food was coming soon and we were greeted with a very rude attitude and were told that "I sure it is cooking, you can wait
  29. The food is delicious and perfect for the chilly weather, the ambience is character filled and charming and the servers are great!
  30. Its one of the best places to eat in the city with a friendly atmosphere, good food, and hot waitresses :)
  31. comfort food good service
  32. The wait staff has been friendly every time I've been here (about a dozen) and generally attentive to you - refilling drinks promptly, etc.
  33. try coffee shop around the corner for good food and service.
  34. their food isn't too pricey and the service is pretty decent.
  35. Sweet fun servers and yummy food!
  36. The star attraction used to be the white blond waitresses who would give you extra attention if you are a cool white dude and will definitely give you attitude if you have any other appearance.
  37. the staff was so friendly and the food was great.
  38. The service is good, but it's always crowded.
  39. staff, nice enough.
  40. But last time we went, we had awful service at the bar from a fair weather bartender (all good - she was there & friendly, as our delay stretched on - she avoided eye contact with us like the plague).
  41. friendly but flaky service
  42. The servers were friendly enough, but were also very unkempt looking.
  43. By far one of the best finds for cheap eats and friendly service in NYC.
  44. But if you're in the mood to watch the owner come in and insult the staff in front of customers, making the environment quite uncomfortable for everyone, this is the place to go.
  45. The Wait staff is very rude.
  46. Service is friendly.
value
92.93000221252441% positive
  1. This place has a good menu, seems cozy and like a good value.
  2. Anyone seeking a good meal and affordable prices, who isn't watching thier weight, should definitely come to chat 'n' chew.
  3. Food is pretty good for the price an mac and cheese is nice and cheesy.
  4. There are so many great restaurants in the Union Square area, don't waste your time or your money.
  5. Well I tried it again last night and it was a huge disapointment.
  6. By far one of the best finds for cheap eats and friendly service in NYC.
  7. The prices are excellent, especially for the portions and how delicious the food is.
  8. The portions are huge, yes, but the fried chicken we had was edible purely because the sauce was alright.
  9. The waitress was very attentive and very nice as well, the hamburger is really worthed the money you pay for.
  10. great value.
  11. The portions are fairly large with some items, though, so definitely ask about that if you don't want a huge meal.
  12. It had huge portions and everything was delicious.
  13. As the name suggests, this flat iron brunch/restaurant place is a great place to eat and chat, and definitely be prepared to do some damage, the menu is great and so are the portions!
  14. They serve a generous portion of delicious sweet potato fries.
  15. HUGE portions, funky atmosphere, good prices.
  16. pretty friendly place "American portions "(ginormous)
  17. Fun restaurant offering good food at good prices.
  18. had the amazing blt and sweet potato fries were divine (and a huge portion big enough for 3!)
  19. Space gets kind of crowded in there--because it's so popular--but it's worth the wait because the food is very good.
  20. Good lunch place, inexpensive
  21. The best place to get home cooking at GREAT prices is in the Alphabet City, Mama's, where you can get the most amazing home made food for 10 bucks.
  22. We also ordered the onion strings, which were huge and had to have been cut from several onions.
  23. This place has great comfort food and it's so cheap I can't believe it!
  24. Overall, it certainly is comfort food but at some uncomfortable prices.
  25. fun place good food good value
  26. Portions are huge.
  27. Ths place is so satisfying for cheap comfort food that'll make you leave happy.
  28. The portions are big, but good also because they aren't cheap with the good ingredients--bacon, fries etc.
  29. Other than that we were all satisfied and pleased with the tasty and FILLING portions of our sandwiches and salad.
  30. the waitress gave some guy this huge long explanation.
  31. Good time and a great value
  32. All in all, a great place to go for some good food at a good price, plus free soda refills!
  33. their food isn't too pricey and the service is pretty decent.
wait time
61.11000061035156% positive
  1. Service can be slow at times.
  2. think it all depends on when you go -- I've certainly had to stand on line here, waiting for a cramped table, only to find the service slow and food less than great.
  3. The service was slow, the waitress spilled drinks and food on my friends more than once, and the fish was cold.
  4. Since more people know about my favorite lil lunch spot, it's become another place with a very long wait.
  5. Sure, this place has character, it's been around for who-knows how long (and accordingly dirty, really), but character alone doesn't maketh a good meal.
  6. the waitress gave some guy this huge long explanation.
  7. Or if you really want a good show, sit next to the kitchen and watch the manager tell them to stop making someone's food, then watch the waitress freak out when her customers start to yell at her 20 minutes later.
  8. This is the cutest little spot for a quick bite of great food!
  9. Brunch is also great but always a long line.
1 Star Rating: Poor

11/21/11

Eaten alive by bugs!

by clclclcl

Caution: I went to Chat n Chew in September, and my foot was practically EATEN ALIVE by pests! Right after my friends and I were done with dinner, we saw a big roach crawl up one of the columns. We tried not to freak out and quickly left. I went home with some bites on my ankles and thought they were mosquito bites. NO! I woke up with a ridiculously swollen foot and went to the doctor's office. She said it was an extreme allergic reaction and to take prescription antihistamine and apply hydrocortisone.

I hobbled over to Chat n Chew afterwards, and spoke with the day manager, who took down my number said he would speak with the head manager. After a few days, the swelling went down, but then it suddenly swelled back up, even worse than before. I went back to the doctor and got a tox screen to rule out any poison or other infection. I ended up having to wear a hospital sock and keep my foot elevated at all times.

I think it was bedbugs because there's a crazy epidemic going on in NYC. I didn't feel anything stinging me as with ants or spiders, and I do not get this extreme of a reaction to mosquitoes or fleas. Bedbugs are known to be sneaky biters and hang out in groups, and victims get measle-like bites, sometimes as swollen as mine. I was tempted to attach a photo of my foot so you can see how terrible it looked and felt but I'll spare you the ugliness of it.

Nobody from the restaurant ever called to check if I was OK!

Although they have an A grading posted on their door, this is misleading. Read their review by the NYC Dept of Health here, with violations including evidence of rats. You will have to type in Chat n Chew into the search.

a816-restaurantinspection.nyc.gov/RestaurantInspection/SearchBrowse.do

5 Star Rating: Highly Recommended

01/07/11

GREAT FOOD!

by jazzL

I come here often because the place is great. my friends and i always meet up here as our spot and the food is just incredible.,

5 Star Rating: Highly Recommended

12/07/10

mac n cheeeese!!!

by ravterps

mac n' cheese was amazing and the miss patty's chicken sammy was on point. Would come back with friends

3 Star Rating: Average

09/29/10

Kitschy Throwback Diner with Great Drinks & Shakes

by Janie Ho

In a low-ceilinged Christmas-lighted throwback of a diner, the “other” Union Square café is a cute place, serving "T.V. Dinners," mom's meatloaf and bubbling mac and cheese. The tight, 4-seat bar is equally boggling, though with a long $8 specialty cocktail list (try the white peach sangria--kin to the Long Island iced tea), and super thick Häagen-Dazs milkshakes at six bucks apiece, the place oozes with charm and a viable alternative to neighborhood's trendy eats. Head to the spacious backroom for a cooler space, more privacy and ornate signage from yesteryear.

3 Star Rating: Average

10/15/09

Good lunch place, inexpensive

by 710whit

Generally an enjoyable experience...pretty friendly place "American portions "(ginormous)

The huevos rancheros is good...

Watch out for weekends..too many rugrats in strollers with permissive parents who seem to think bad behavior is cute...

  • Pros: Friendly, fast, comfort food
  • Cons: LOUD, lotsa new parents with bratty kids& strollers

The Details on Chat 'n Chew

Place Categories:

  • good nofrills comfort food
  • favorite ths place
  • great ol fashion homemade mac n cheese
  • great famousinfamous mac
  • friendly service
  • huge portions
  • awful bartakeout service
  • good prices
  • friendly funky atmosphere
  • personable servers
  • enjoy meal
  • very nice waitress
  • amazing sweet potato fries
  • friendly wait staff
  • good value
  • awful food
  • very interesting friendly environment
  • very good pie
  • like great salads
  • divine amazing blt
  • great turkey burger
  • greasy bathroom floor
  • delicious everything
  • just good brunch
  • nice outside
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