Union Square Cafe

10/07/09

Unreal

by panteleimon

I felt i was in a third world country except for the prices, i paid $250 dinner for two of 70 minutes..

The food was bland and average, ingredients were missing in some of the dishes, the service was so slow but the check came so fast.. i was overcharged and the manager didnt even apologize, complete indifference at the door. I am a New Yorker and i hardly ever complain but this was a shock, the absolute worst.

• Pros: none
• Cons: food service management ambiance

03/02/09

Best Restaurant in Manhattan

by pw321

My girlfriend arrived 20 minutes early for our 7:30 reservation on a busy Saturday night. Despite being early we were immediately seated. The server was excellent, he overhead us talking about the duck confit and came over to tell us more about it. My girlfriend has been to Italy, been to most of the best Italian restaurants around, and said that her ravioli she got as the first course was the best pasta she ever had. The food was amazing, the price is excellent for a top tier restaurant, and the service was impeccable. I cannot wait to go back. This is a must visit.

• Pros: Excellent service, excellent food, excellent everything, more relaxed
• Cons: None.

01/26/09

Redemption after 10years of contempt

by puiyin1031

I finally gave them another go after 10 years of staying away after my initial visit. There was a long BLONDE hair in my salad & when I tried to return it, the waitress implied that it was probably my hair that fell in after she served the dish?.ahem, I am ASIAN, enough said! Then we got charged for not 1, but 2 salads..talk about audacity. Any other restaurant in the country would?ve given me the salad free of charge. I left making the vow to never return again. & was disgusted year after year when they made the top of Zagats list. Fast forward10yrs to Restaurant Week in early ?09. I went with my Mom to celebrate the Lunar New year. The food was tasty, service brisk yet polite. & the ultimate redeeming moment was when the pastry chef decorated our dessert plates with a beautiful illustration of a dragon & an ox, to signify the Chinese horoscopes & in observance of the Year of the Ox which started today. We were so delighted with the personal attention that we asked to meet her, what a sweetheart! People & good service are what make the restaurant business succeed?don?t forget that.

• Pros: Convenience, decor, amazing pastry chef
• Cons: Reservations require planning ahead