99 E 19th St, New York, NY | Directions 1000340.737629 -73.987651
Neighborhoods: Midtown, Gramercy Park
Good local place for drinks and eats – I've eaten there about a dozen times. The food is consistently good and the atmosphere is always fun and lively. Definitely recommend for small and large parties.
Can you see me now? – My boyfriend and I walked into the restaurant when it was COMPLETELY DEAD, and the hostess was not at the front, so we sat ourselves trying to find someone who looked like they were there and were working. All the while there were three women- cocktail servers and a bartender watching us seat ourselves and seeing us look around for menus. No one budged to help or even looked like they wanted to help.
We had to get up and find the hostess who was staring into space at that point at the front desk. Even when we asked for menus she said nothing and just smiled and stared down while handing one for the two of us.
This hostess was also our waitress, lucky us, and gave bare bones service if it can be given that much credit.
I work in the industry and know that first impressions are everything. If the service at the front of the house stinks, everything else no matter if they make the best food on this side of town (which they don't), will seem horrible to match.
Just to give everyone a heads up.
good place – I've been there 20 or so times..
Food taste is consistent.
Things to try in order.
1. Angus burger
4. Curly fries
Bait and Switch Restaurant! Beware! – I have been to Dukes with my gf multiple times and have taken friends there. The food has always been fairly standard BBQ fair, but one of the reasons we keep coming back is that they host some pretty decent "special deals" where you can get cheaper meals or deals on the meals... Of course, following an email blast I get from them, I check out their website to see what they have as a special deal and I find that they offer a free pitcher of beer for every 2 combo meals you order... So since I was with a group of 4 we decide this is a great deal... I even print out the website page offering this deal as proof... We go to the restaurant, I specifically tell the waitress we plan to do the combo/beer deal, she's on board, we order the pitchers, and sure enough when the bill comes it doesnt discount for the pitchers... so i show her the print out, she gives it to the manager, and the manager (a very inconsiderate woman at best) explains that this is an old deal and that it does not apply anymore... ok, maybe it is but i printed it off your own website TODAY! maybe you should honor your deals! I go to talk to her and she is unbudging and shoo's me away and offers me scratch off coupons for a next visit. personally, if you want a cheaper BBQ meal, go to Dallas BBQ, and if you want a more upbeat and nicer experience go to Blue Smoke... Duke's is a bait and switch all the way.
Good time! – My girlfriends and I went here last weekend and had a great time! The staff was very friendly and the food was great. Watch out for the Hurricanes!
Gross – One m**se upstairs running across a pipe, one m**se outside of the restrooms downstairs and a huge r**ch next to our booth, not to mention a dirty fork. I couldn't eat my meal i was so grossed out. I wont return.
Worst chicken fried steak – I have not eaten at this location but my office ordered lunch from Duke's today. I had the chicken fried steak, but it should really be called batter fried steak with a hint of steak. I have never seen such a think slice of steak on this dish. The amount of batter was at least 5 times thicker. And for a cost of $15, it is a rip off.
Maybe other dishes are great, I only speak from my experience today with this one dish.
Duke's has no aristocratic pretension – I understand the vibe they were trying for is casual/rustic but it came accross as poorly furnished and lacking any sense of ambience in it's decor. The crowd tends to be just people stopping in for a quick meal in groups. Not a place to linger or mingle. The menu choice was not varied enough and the food was just tasty enough to be edible but barely enjoyed.
Skip It! – Poor service. The waiters don't make rounds to refill water, even when I asked for water to be refilled, the pitcher didn't have enough water for a full glass. The person I later asked to refill my glass didn't speak English. For some reason my table wasn't given a basket of bread, although all the other tables were. The music was only radio and interfered with the atmosphere. Skip it.
Bad service, good food. – While the staff are semi-friendly, they are also extremely lazy. It took forever to get my waitress' attention last night since she was sitting with the rest of the staff at a booth talking and paying no attention to her tables. The food was pretty good but I probably wouldn't return because of the service.
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