Catering >Webster Hall Night Club NYC
123 East 11th Street, New York, NY | Directions 1000340.731572 -73.989198
Neighborhoods: Downtown, Greenwich Village
AAAMAZING PLACE, MANY DANCE FLOORS, GREAT PEOPLE, HIGHLY RECOMMENDING !
promoter – hey whats up my name is chris if you want to party here set up bottle/table service give me a call/text at 7189153155
thursday night madness – heard its really good on a thursday night havent been yet but plan to go really soon
great spot... if youre looking for a statutory charge... – felt like i was in a cattle car, overly crowded , stuffy and full of high scool kids with fake ids- me being a single 28 year old guy, not exacytly my crowd... proceed with caution...
WARNING!!!!!!!!! Credit Card Fraud at Webster Hall? The only time I used my CHASE card was at Webster Hall 25 E 11th St New York last Wed during THE KOOKS concert. 2 days later (Today), I got a charge of 250 dollars. Did someone have the same type problem? I called Chase and was told, this was someone with a CARD READER stealing my Credit Card Number?
Had a Blast – I went to an event last week here and had a great time. The bartenders were pros at putting out the booze. Me and my friends where feeling it when we left, but we didn't have to drive.
extortion at webster hall – So, miike snow was supposed to be at webster hall last night, we never made it that far. I go to the bathroom, and my mobile phone falls out of my pocket. Immediately i get out of the bathroom stall to look for it, assisted by some very nice patrons. Shortly thereafter I ask the bathroom attendant if she saw my phone, and after an initial denial she informs me that she found 'a phone' and for 15 dollars i can have a look to check. I go fetch my boyfriend and she promptly yells at him, after i call security i get my phone and he admits she's dishonest, but the great part is, in trying to tell a manager, the manager yells at ME and suggests that we get out since in all his years he's never heard of anything like this. i will NEVERRR return to webster hall
Horrible Rude Bouncers and Staff – Before i say anything else -- DO NOT GO TO WEBSTER HALL. It is a cool venue with lots of floors and music, but the HORRIBLE, HORRIBLE customer treatment cannot be ignored. The bouncers are completely rude, and judging from these reviews, Webster Hall probably knows and does absolutely nothing to change that. Besides the bouncers, I had an awful experience there and definitely won't be going back. This is what I wrote on their facebook wall, which the deleted, unsurprisingly:
"I just want to say that webster hall was one of the worst club experiences I've ever had. First of all, my friend won a promotional contest on twitter and was supposed to have an open bar at 10 for him and 4 of his friends. Not only did you change the time of the promotion which is extremely unprofessional, but he was not on the list despite having told you ahead of time he would be coming. Also, he emailed ahead of time to ask if it was okay he brought a copy of his ID since he lost his a few weeks ago, and he is from out of town so could not replace it in a timely manner. You told him that was fine. When he got there, no one knew we were supposed to be on the list, and no one knew that he had special circumstances regarding his ID. There was a huge debacle which would have been non existent had your team been better communicative and prepared, like any other proper bar establishment of your caliber. He showed them proof of the email on his smart phone, and was still treated in a suspicious and unprofessional manner. NOT ONLY THAT, but you confiscated one of our guests IDs and wouldn't let her in, despite it being her actual ID. You took it without even asking for any other identification, such as a credit card or college ID, and would not give it back. AND- while we were waiting in line, the bouncer made snarky and condescending comments about how we looked. As far as I'm concerned, Webster hall is at the bottom of my list for places to go, and I hope no one else supports you with their money. Please, go ahead and delete this post. It will only continue to prove my point that you have terrible customer service and take no means to improve it."
Another rude worker messaged me with a condescending, response. She did not really try to rectify any of my issues, nor did she even apologize until I pointed it out to her in my own response. She says she "tried to make good twice" on my issues, which in reality what she did was defend the webster staff for their entirely unacceptable behavior towards paying customers, and brushed off my problems by saying I could call during the day. Yes, you're right, obviously only people can help me during the day, which is why you are able to respond to my facebook message at night with unhelpful remarks. She also REFUTED what I said in the post, saying that my friend WAS on the list and that my other friend's ID must have been taken for a valid reason-- um, no, he wasn't on the list and her ID was taken for no reason. THAT'S THE WHOLE POINT OF MY WRITING A COMPLAINT. It's completely insulting that instead of trying to fix my experience with Webster, she contradicted my entire statement as if I hadn't been present and was making up the entire situation. Hey, Webster, maybe you wouldn't need so many stupid promotionals on twitter and facebook to persuade people to begrudgingly make their way to your venue if you simply improved the quality of your staff and maybe worked just a little bit harder to communicate amongst each other? No, I guess that would make too much sense.
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