10/18/07

RUDE and insulting. Lack of customer service

by steve368

They have a big selection of clothing here but the people that work there just couldn't care about you less. So unfriendly if you have to talk to them. The older man that works there gives you a cold stare if you try to talk to him and will raise the price if he doesnt like you. Nice to you if you buy a lot, snotty to you if you don't buy enough.

I highly recommend going to Tokyo Joe's instead. It's nearby, smaller, but much friendlier. Support the small shops!

• Pros: Amount of designer clothing available
• Cons: Rude employees, unwilling to help, higher prices than Tokyo Joe's consignment nearby

04/10/07

Yup, I'll have to agree on bad customer service

by yippee1999

I went the other night to leave off some shoes for consignment. While I admittedly cut it close (I arrived at 8:17p, and they close at 8:30p), when I got there, they already had a Closed sign on the door. I thought maybe if they knew I was coming to do a drop off, they'd still let me in. Well I approached the door and was trying to motion... I figured at the very least the woman would open the door and say "I'm sorry, we're closed", and then I could say "even for a dropoff?" Well I never even got that chance. The woman inside walked towards the door, looked at me, and then turned the lock to LOCK the door and walked away. I found it pretty bitchy. At least open the door and say "sorry, why don't you come back tomorrow...we open at such and such a time....."

• Cons: customer service

09/24/06

I agree - bad service!

by ses315

They are really picky here with the clothes they sell which is good for their business I guess, but they are REALLY rude to people trying to sell. Honestly, their business depends on them...why be rude? Makes no sense to me.