Paragon Sports Co Llc
(212) 255-8889
867 Broadway
New York,
NY
10003
40.7375
-73.9904
Neighborhoods: Midtown, Flatiron District
What People Are Saying About Paragon Sports Co Llc
The Editor
Brian Merchant
Citysearch
In Short
A more fitting moniker there could not be: This gargantuan, three-story space proves itself the model Manhattan sports shop by covering all the bases. Exercise machines, hiking gear, sportswear, snowboards--if it ever came within 10 miles of the Olympic games, you'll find it here. At times, with walls packed with colorful goods and hordes of customers rushing to their desired departments, the labyrinthine store can feel more disorienting than neighboring Union Square.
Hits: A sure bet for any sporting need thanks to its gigantic stock, the convenient Union Square location makes Paragon easily accessible as well.
Misses: You may need to buy one of their compasses to find your way out of the massive, crowded store.
User Reviews
agv5150
June 29, 2009
My mother is a 60 year old woman who went into Paragon because I purchased a 100 gift certificate for her for Xmas. She is a swim instructor. She is always desparately trying to find appropriate swimwear, sports bras and sportswear that she can use for work. Being older and working in a pool, finding the right items can be tough. I thought Paragon would be the perfect place to try to find the specialty items. She went, found some pieces and purchased them with the intention of trying them in the privacy of her home and returning what did not work. A week later she went to return the items and was accused ob being a "STYLIST" and could not return them. Granted she purchased over $800 worth of merchandise. However, in paragon that bill racks up very quickly. There is a clause on the back of the receipt that states items purchase as props for shoots, etc...can not be returned. She purchased about 15 items....different sizes and styles of similar items in an effort to find something that would fit her comfortably for work. She explained that she was not a stylist, just someone trying to find the right fit and not having any luck. THEY REFUSED TO RETURN THE MERCHANDISE CLAIMING SHE WAS A STYLIST. She was beside herself. A 60 year old swim instructor does not have $800 to throw away just because some company is making up insane policies to keep people's money. She even called the cops to explain the situation. Even they tried to convince the manager to do the right thing...the manager's response was to take him to court...that he would prove she was a stylist. THIS IS CRAZY!! This is a large store taking advantage of an innocent shopper. She was making a return in the correct amount of time...the correct way..and being told no for an INSANE REASON. Now she has to take them to court????? This is crazy! She is being penalized for purchasing items and needing to return them because the fit was incorrect. I feel so badly for my mother. This was supposed to be a nice gift which has turned into a nightmare. This NYC "Landmark" should not be allowed to do this to people! So much for customer service. They treated her like a criminal....like she shoplifted items, not someone who was following their policy of returning items within 30 days. I am so angry at this situation...not sure if I should call a lawyer, media friends....or scream from every internet mountaintop about this incredibly WRONG practice. Soooooo.....for those of you that buy items....even a few too many items because god forbid you want to try them at home and think about your purchase...THIS IS NOT THE STORE FOR YOU...they might claim you are a stylist and KEEP YOUR MONEY!!!!!!
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juleschenn43
May 13, 2009
If you've ever had dealings with this manager its easy to see paragon is pulling from the bottom of the employee pool . Asked to speak to a manager and this is what I got.She has got to be the most phony people ever. Maybe Paragon will wake up and get some better managers.
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MarissaMc
February 08, 2009
I created this citysearch account solely to warn people about this horrible place. I ordered a watch from them on a Thursday and put down a deposit. 3 different staff members swore that I would have the watch before Feb 4th (my boyfriend's birthday which was about two weeks later.) The Monday following that a woman called from their shipping department demanding more money from me because it was a special order. She would not tell me her name. I immediately went to the store and Brian swore to me that the watch would be in within the next week and a 1/2 at which point i reiterated that if it did not arrive by the 4th i did not want it. Noone would take my complaint regarding the crazy screaming woman from the shipping department. February 4th rolls around and I call to see if the watch had arrived and I was told "someone from shipping would hopefully call me back the NEXT day." Noone would answer my questions, make eye contact at the store, or tell me IF the watch would ever arrive. I had to cancel the order and find another gift.
read full reviewThe Details on Paragon Sports Co Llc
The Extras:
The store offers ski and snowboard packages, including transportation and lift tickets, to Hunter Mountain.
Know Before You Go:
Tennis, anyone? Some of the city's courts require passes, and you can buy them at Paragon.
Category:
Sporting Goods, Men's Clothing, Women's Clothing, Bicycle Dealers, Fitness Equipment, Golf Equipment
