01/13/09

I would give this place 4 Stars but.....

by xxii

I would give this place 4 Stars but I am just so annoyed because I tried to order this product and the sales person had told me he would get it for me in a couple of weeks. Well I ran out of this product for my beautiful pooch; I called and the same salesman dismissed me like what I had ordered wasn't important enough (oh and he never ordered it as promised).....

I've been going to this place for as long as 8 years and he dismissed not only me but my dog who desperately needs this product for his heart.

I do recommend going to Whiskers but beware of this rude salesman.... Yes the owners are a bit heavy in their views but they have a lot of stuff that you can't get anywhere else. Good for pets but bad for humans. Beware of this salesman!!!!! Oh and take in the info but do your homework ! sorry about your cat oh and the person who buys from LI please somehow post where I am looking for a new place.

• Pros: good holistic stuff
• Cons: bad customer service

06/24/08

Come on folks... you must be kidding

by youmustbekidding

This is not only the best pet store in the city, but most likely the best pet store in the country. To complain about not getting a litter pan when you were leaving town and should already have little pans or having to watch for expiration dates on your own... You must be kidding. We are all grown up and should take responsibility for what we buy. However, to condem a store like Whiskers where so must information, help, and care is given so freely and so compassionately is like trying to bump off the messenger. So many people agree with me when I say so what if we have to put up with a little quirk here and there... the benefits of this place far outway the minor bumps for all our pets sakes. and p.s. you don't have to like the owners - they have suffered, studied, and gone through the gates of hell so you don't have to!

• Pros: the best information and care
• Cons: nothing!

06/12/08

Extensively knowledgible and correct!

by NotBuyingIt

This place has been and still is the answer to my cat's health! My cat could not eat, no matter what I gave him he couldn't keep it down. Vet after vet didn't know what the problem was even after different tests, prescriptions and diets. I even turned to pet supply stores for advice-No luck. I lost all hope until I decided I had nothing to lose by trying the advice the owners of Whiskers gave me. The very first time I did what they suggested-it worked! I have never forgotten this. They opened my mind and increased my knowledge. My cat can now eat and digest food and has been since the owners of this store convinced me to try their recommendations. They are not self motivated and even suggested on feeding my cat food I would by for myself at the supermarket if I were a carnivore (anything but Whitefish, that is). Thank you Phil and Joeseph of Wiskers!

• Pros: Will be openig another store.
• Cons: Nearest subway 5 blocks away.