10/16/09

_movies or a boat_ ? ... see you at the pier

by layla3511

My family and I attend at least two events a year!

I’ve been going on there cruises for about three years now. I felt really bad when my co-worker was interested and decided to check out some reviews; only to be met with pretty horrible statements. They have free food and I do open bar for like $30Bucks, super cheap for a New Yorker. The food could be better but if you go on the premium cruise; they have the most amazing roast beef and the late night cruises are little appetizers (but I don’t eat that late). My nephews and son love the "Family Cruises", it’s just fun for the kids... my son thinks it’s a night club and dances like Michael Jackson. The staff gets out on the dance floor sometimes and the kids meet the captain if you ask nicely. We once had to dock 15min early because a fireworks show that IKEA or target had going on... well anyway the captain let customers stay on the yacht to watch the display.

I say in a time where just popcorn at the movies cost 6 bucks it’s a good day out for the kids to see lady liberty.

When me and my girls want to just hang out but don’t want to go to a night club... we have a little too much fun on the late night cruises. I think you get what you pay for.

• Pros: discount tickets, bartenders who hook you up if you tip.
• Cons: They sell out quickly, the website isnt user-friendly

10/13/09

Better think again Skipper!

by Ali Harmanoglu

A friend of mine went on this cruise last week (The Majestic). She and her husband along with a few friends went as well. The experience they had made me aware of how deceptive they appear to be in their advertisments. Not only were they treated disrespectfully.... the boat itself was less than acceptable in cleanliness - such as the bathrooms were OVERFLOWED AND BACKED UP WITH FECES!! On a boat or anywhere in public or private is disgusting and for obvious reasons UNHEALTHY!!

Now onto the poor service and disrespect... the wine was served in plastic cups and a group that was behind my friends were let on the boat in preferrence only because they were part of a certain group?! - A paying customer is what it is - money does not get any greener - trust me!

I am sorry for my friends experience and only hope 1 of 2 things now happen.

1. City Lights Cruises straightens up by cleaning up their boat to sanitary conditions and will dissaprove of their current customer service practices and re-train their staff to respectfull customer service practices.

2. Someone reads this comment/review and investigates this organization before throwing in their time and money into something that will not bring them enjoyment in return.

Thank you!

• Pros: The ads are very nice - But I think that's a con.....
• Cons: Watch out for the toilets and the customer service!

10/12/09

The OPPOSITE of luxury, disaster at Sea!!!

by Talin Basmajian Gebbia

The food was terrible, I wouldnt feed it to my dog! The staff was unprofessional and rude, they even let a group of people on board before us, who happen to be on line behind us, because they were part of a special group. Fingers were pointed in our faces, the facilities were worse. The bathrooms on our deck were filthy, and one was backed up with human feces and wasnt even working! When we alerted the staff, we were ignored. The desserts appeared edible until we tried to eat them, the cake tasted as though it was sprayed with cleaning fluid. The ship left dock late and cut the cruise short, but, we were happy to escape....I'd rather sit through root canal and I wouldnt subject my worst enemy on a City Lights dinner cruise, our ship was the Majestic (disgusting) Princess, and the travesty of an evening took place Sat, Oct 10, 2009....spend your hard earned money elsewhere....the bad reviews of this company are ALL over the internet, wish I'd known beforehand!

• Pros: The NYC skyline is gorgeous!!
• Cons: The staff and everything they offer on the dinner cruise