Century 21 Department Store

Stock up on essentials--and a designer party dress--at this bargain-hunter's department store.

(212) 227-9092

22 Cortlandt St (nr. Church St.)
New York, NY 10007 40.71 -74.0102

Get Map & Directions »

Neighborhoods: Financial District (Wall Street), Downtown, Financial District

Years in business

Established in 1961

Hours:

Monday � Wednesday 7:45 am � 9pm

Thurs � Friday 7:45 � 9:30 pm

Sat � 10am � 9pm

Sun � 11 am � 8pm

Last updated 10.17.11

Category:

Department Stores, Clothing

Payment Methods:

American Express, Discover, Visa, MasterCard

What People Are Saying About Century 21 Department Store

The Owner

Century 21 Department Store

Owner

New York?s Best Kept Secret! Featuring unparalleled labels at unbelievable prices, for almost 50 years.

Choose Your Shopping Experience

A-list Designers

High-end European fashion.

Hot labels. Top names.

World-famous Discounts

65% off retail. Every day.

Nonstop New Arrivals

Constant fresh finds.

CityGrid

Featured Review

Contributor

Contributor

You'll love pawing through the hodgepodge racks of designer items (priced a lot lower than when they first hit stores). This is hunt-and-gather shopping: Stroll, collect, try on. Repeat if necessary. Low-priced household items and electronics are in the basement, where sheets, towels and pillows go for well below the norm. The men's shop on the main level attracts penny-wise Wall Streeters for steals on dress shirts, ties and overcoats. Ladies get two floors: juniors, shoes and lingerie are on the second floor, while fashion central is on the third.

Editor's Tips

Know Before You Go:
Some men may see it as a blessing, others a curse, but know that while ladies get a dressing room, men do not.
ambiance
100.0% positive
  1. You'll have to look through every rack to find the right size and items in good condition but if you love to shop anyway, this place is a lot of fun and about the only place you can find runway fashions for $150 to $400.
  2. That said, it's a lot of fun to shop here if crowds don't bother you.
food quality
100.0% positive
  1. It's right next to a really good pizza place.
menu variety
62.5% positive
  1. Century 21 would be excellent if rated for its selection alone, as the products it carries and the prices it sells them for are great.
  2. The handbags and shoes selections are huge, if a bit disorganized, and the home section in the basement has some of the best specials in the store.
  3. For a better selection go to Woodbury Commons where all high end designers have stores that are neat and organized with helpful sales people that are also knowledgable.
  4. This store has a large selection of items , I always go there and find what i want , price are OK , Service are a little slow but I Think ev.
  5. Great selection but horrible customer service makes for a bad shopping experience
  6. good selection, terrible experience
  7. They have awesome handbags, cute clothes and the shoe selection is pretty good as well.
  8. By far the greatest shop that I have ran into, living in Boston I was in luck when I came across this store in NYC, a beautiful hand bag bliss with various selections.
overall
95.83000183105469% positive
  1. Overall, C21 is a great place to buy nice clothes and I definitely recommend it.
  2. have been spreading the word about how great this store is and hope that others take advantage of the bagains.
  3. By far the greatest shop that I have ran into, living in Boston I was in luck when I came across this store in NYC, a beautiful hand bag bliss with various selections.
  4. good place for cheaper clothes
  5. It's right next to a really good pizza place.
  6. The handbags and shoes selections are huge, if a bit disorganized, and the home section in the basement has some of the best specials in the store.
  7. Yes, it's a great place to bargain hunt if you have the patience to squeez your way through the crowds and wait in line.
  8. Even for the everyday person though, its a great place to get those designer clothes you can't afford to buy at full price.
  9. It is the best place to purchase socks!
  10. If you look for a neat, clean place with good customer service, stay away from this place.
  11. This is a great place to find designer labels at discounted prices, especially for items that you don't need.
  12. You'll have to look through every rack to find the right size and items in good condition but if you love to shop anyway, this place is a lot of fun and about the only place you can find runway fashions for $150 to $400.
return potential
50.0% positive
  1. It's almost impossible not to leave her annoyed and never wanting to come back, unless you are walking out with that perfect bargain of a find.
  2. I'm sure if you went there often enough you would find some hidden treasures, but considering the messy store was and the low-quality clothes I purchased, I don't see my return happening.
service
25.309998989105225% positive
  1. love Century 21, but I wish someone had told me it was a total mad house all the time and the employees are RUDE before I went there; it was a shock to my system.
  2. Warning: the staff is surly and the patrons are nasty -- good luck!
  3. Great selection but horrible customer service makes for a bad shopping experience
  4. The staff were really attentive and couldn't do enough for you.
  5. Awful service (except for a few nice people who worked there, who told us they hate their jobs.)
  6. Very bad customer service.
  7. This will result in a low morale and employees treating the customers rude and employees having grumpy attitudes (as you can see by the comments posted) because of the way managers act and treat their employees.
  8. The staff definitely seem like they hate their jobs.
  9. response to "The worst service in the entire world
  10. The worst service in the entire world
  11. The question one needs to ask is: "Whether the aggrivation and poor customer service is worth the savings?
  12. can put up up with the bad service.
  13. The cops tell me they hate this store, and that employees are paid 50 bucks for every person they can get arrested.
  14. recommend anyone to just check it out the employees are really helpful and they try there best to assist with anything possiable.
  15. The obnoxious manager claimed he was not responsible for an error made on the PA system.
  16. The sales people are rude, inexperienced, and uncaring.
  17. customer service is the worst of NYC department stores.
  18. At times I get the impression they get a trill in treating people bad at work, hence "no life outside of work
  19. As it is such a good shop with fabulas bargains who can blame people.
  20. They had bad customer service.
  21. That is if you can get past the annoying staff, that insist on pusing you out of the way, as they try to stack shelves.
  22. Terrible service ruined it all
  23. The cashier was very friendly and helpful.
  24. For a better selection go to Woodbury Commons where all high end designers have stores that are neat and organized with helpful sales people that are also knowledgable.
  25. Good finds, but staff is TOO rude
  26. Very bad customer service
  27. If you look for a neat, clean place with good customer service, stay away from this place.
value
76.09000205993652% positive
  1. they have tons of brand names and disigners at amazing prices.
  2. Go on the 3rd Floor for amazing designer finds and check out the Lingerie section for great deals (and awesome workout clothes).
  3. This is a great place to find designer labels at discounted prices, especially for items that you don't need.
  4. Their prices are decent and if you are looking for a gift for man, check out the tie/dress shirts section on first floor.
  5. have found some really great signer brands for really low prices.
  6. After the initial shock I carefully looked and found a nice cashmere sweater for a great price.
  7. The cops tell me they hate this store, and that employees are paid 50 bucks for every person they can get arrested.
  8. And at great prices.
  9. Earlier I have been huge fan of C21 but for the past one year I found the quality of all the stuff to be very poor.
  10. If you want to find good clothes at good prices, EXPECT to push, shove, and yell.
  11. Best prices / great quality
  12. Great products and good deals =) The only issue I do have with this is that the details must be between 100-200 characters.
  13. Even for the everyday person though, its a great place to get those designer clothes you can't afford to buy at full price.
  14. The handbags and shoes selections are huge, if a bit disorganized, and the home section in the basement has some of the best specials in the store.
  15. Got some nice tank tops for great prices along with some socks.
  16. Great value
  17. The jewelry collection is great with tons of Swarovski 30 bucks and below.
  18. This store has a large selection of items , I always go there and find what i want , price are OK , Service are a little slow but I Think ev.
  19. If not, pay full price.
  20. Once I was in there and saw an actress from All My Children buying a Marc Jacobs sweater she could probably afford at full price.
  21. The question one needs to ask is: "Whether the aggrivation and poor customer service is worth the savings?
  22. really good prices
  23. Century 21 would be excellent if rated for its selection alone, as the products it carries and the prices it sells them for are great.
wait time
0.0% positive
  1. This store has a large selection of items , I always go there and find what i want , price are OK , Service are a little slow but I Think ev.
4 Star Rating: Recommended

05/14/12

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5 Star Rating: Highly Recommended

01/27/12

Very Nice Real Estate Agency

by Acme Builder

I am very happy with 21 century. Do you know one thing 21 century is following twitter@acmeedencourt. Acme Eden Court is Indian Real Estate Builder for NRI

5 Star Rating: Highly Recommended

01/17/12

customer service

by joanne moniz

The customer service is AWFULL!!! I had a problem with a gift certificate... The manager in the store was of no help. Trying to get someone in the home office was nearly impossible. DO NOT BUY A GIFT CERTIFICATE!!

3 Star Rating: Average

01/10/12

My FAV

by oliviasmiggs

always loved this store the best deals i have seen yet !! :)

The Details on Century 21 Department Store

Place Categories:

  • full prices
  • great pizza place
  • worst awful service
  • bad customer service
  • really great signer brands
  • love century
  • rude sales people
  • bad shopping experience
  • nice cute clothes
  • hate store
  • polite shop
  • great bargain
  • favorite lingerie departments
  • rude staff
  • rude employees
  • simply hate place
  • not recommend shopping
  • helpful cashier
  • great discounts
  • huge handbags
  • hate jobs
  • overwhelming actual displays
  • huge fan
  • love wellstocked downtown store
  • great deals

As Seen In…

Message from Century 21 Department Store

  • Designer clothes at discount
  • 35 to 75 percent off retail
  • Four floors of goods

New York?s Best Kept Secret! Featuring unparalleled labels at unbelievable prices, for almost 50 years.

Choose Your Shopping Experience

A-list Designers

High-end European fashion.

Hot labels. Top names.

World-famous Discounts

65% off retail. Every day.

Nonstop New Arrivals

Constant fresh finds.

Century 21 Department Store
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