Century 21 Department Store

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144 reviews

(646) 736-3564

22 Cortlandt St (nr. Church St.)
New York, NY 10007 40.71 -74.0102

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Neighborhoods: Financial District (Wall Street), Downtown, Financial District

c21stores.com

@century21stores | Facebook |

Years in business

Established in 1961

Hours:

Monday � Wednesday 7:45 am � 9pm

Thurs � Friday 7:45 � 9:30 pm

Sat � 10am � 9pm

Sun � 11 am � 8pm

Last updated 10.17.11

Category:

Department Stores, Clothing

Payment Methods:

American Express, Discover, Visa, MasterCard

Editor's Tips

What People Are Saying About Century 21 Department Store

Featured Review

Contributor

You'll love pawing through the hodgepodge racks of designer items (priced a lot lower than when they first hit stores). This is hunt-and-gather shopping: Stroll, collect, try on. Repeat if necessary. Low-priced household items and electronics are in the basement, where sheets, towels and pillows go for well below the norm. The men's shop on the main level attracts penny-wise Wall Streeters for steals on dress shirts, ties and overcoats. Ladies get two floors: juniors, shoes and lingerie are on the second floor, while fashion central is on the third.

Editor's Tips

Know Before You Go:: Some men may see it as a blessing, others a curse, but know that while ladies get a dressing room, men do not.

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User Reviews (144)

ambiance	100.0% positive	“That said, it's a lot of fun to shop here if crowds don't bother you.” “You'll have to look through every rack to find the right size and items in good condition but if you love to shop anyway, this place is a lot of fun and about the only place you can find runway fashions for $150 to $400.”
food quality	100.0% positive	“It's right next to a really good pizza place.”
menu variety	62.5% positive	“By far the greatest shop that I have ran into, living in Boston I was in luck when I came across this store in NYC, a beautiful hand bag bliss with various selections.” “Great selection but horrible customer service makes for a bad shopping experience” “For a better selection go to Woodbury Commons where all high end designers have stores that are neat and organized with helpful sales people that are also knowledgable.” “good selection, terrible experience” “The handbags and shoes selections are huge, if a bit disorganized, and the home section in the basement has some of the best specials in the store.” “Century 21 would be excellent if rated for its selection alone, as the products it carries and the prices it sells them for are great.” “This store has a large selection of items , I always go there and find what i want , price are OK , Service are a little slow but I Think ev.” “They have awesome handbags, cute clothes and the shoe selection is pretty good as well.”
overall	95.83000183105469% positive	“The handbags and shoes selections are huge, if a bit disorganized, and the home section in the basement has some of the best specials in the store.” “It is the best place to purchase socks!” “have been spreading the word about how great this store is and hope that others take advantage of the bagains.” “By far the greatest shop that I have ran into, living in Boston I was in luck when I came across this store in NYC, a beautiful hand bag bliss with various selections.” “You'll have to look through every rack to find the right size and items in good condition but if you love to shop anyway, this place is a lot of fun and about the only place you can find runway fashions for $150 to $400.” “Yes, it's a great place to bargain hunt if you have the patience to squeez your way through the crowds and wait in line.” “It's right next to a really good pizza place.” “This is a great place to find designer labels at discounted prices, especially for items that you don't need.” “If you look for a neat, clean place with good customer service, stay away from this place.” “good place for cheaper clothes” “Even for the everyday person though, its a great place to get those designer clothes you can't afford to buy at full price.” “Overall, C21 is a great place to buy nice clothes and I definitely recommend it.”
return potential	50.0% positive	“I'm sure if you went there often enough you would find some hidden treasures, but considering the messy store was and the low-quality clothes I purchased, I don't see my return happening.” “It's almost impossible not to leave her annoyed and never wanting to come back, unless you are walking out with that perfect bargain of a find.”
service	25.309998989105225% positive	“This will result in a low morale and employees treating the customers rude and employees having grumpy attitudes (as you can see by the comments posted) because of the way managers act and treat their employees.” “They had bad customer service.” “The cops tell me they hate this store, and that employees are paid 50 bucks for every person they can get arrested.” “That is if you can get past the annoying staff, that insist on pusing you out of the way, as they try to stack shelves.” “Very bad customer service” “If you look for a neat, clean place with good customer service, stay away from this place.” “Very bad customer service.” “Great selection but horrible customer service makes for a bad shopping experience” “recommend anyone to just check it out the employees are really helpful and they try there best to assist with anything possiable.” “The question one needs to ask is: "Whether the aggrivation and poor customer service is worth the savings?” “Good finds, but staff is TOO rude” “love Century 21, but I wish someone had told me it was a total mad house all the time and the employees are RUDE before I went there; it was a shock to my system.” “Terrible service ruined it all” “customer service is the worst of NYC department stores.” “Awful service (except for a few nice people who worked there, who told us they hate their jobs.)” “The sales people are rude, inexperienced, and uncaring.” “For a better selection go to Woodbury Commons where all high end designers have stores that are neat and organized with helpful sales people that are also knowledgable.” “The staff definitely seem like they hate their jobs.” “can put up up with the bad service.” “response to "The worst service in the entire world” “The cashier was very friendly and helpful.” “The obnoxious manager claimed he was not responsible for an error made on the PA system.” “The staff were really attentive and couldn't do enough for you.” “Warning: the staff is surly and the patrons are nasty -- good luck!” “At times I get the impression they get a trill in treating people bad at work, hence "no life outside of work” “The worst service in the entire world” “As it is such a good shop with fabulas bargains who can blame people.”
value	76.09000205993652% positive	“If not, pay full price.” “The question one needs to ask is: "Whether the aggrivation and poor customer service is worth the savings?” “If you want to find good clothes at good prices, EXPECT to push, shove, and yell.” “Great products and good deals =) The only issue I do have with this is that the details must be between 100-200 characters.” “Best prices / great quality” “have found some really great signer brands for really low prices.” “The jewelry collection is great with tons of Swarovski 30 bucks and below.” “Even for the everyday person though, its a great place to get those designer clothes you can't afford to buy at full price.” “This is a great place to find designer labels at discounted prices, especially for items that you don't need.” “Got some nice tank tops for great prices along with some socks.” “This store has a large selection of items , I always go there and find what i want , price are OK , Service are a little slow but I Think ev.” “really good prices” “Great value” “Earlier I have been huge fan of C21 but for the past one year I found the quality of all the stuff to be very poor.” “The handbags and shoes selections are huge, if a bit disorganized, and the home section in the basement has some of the best specials in the store.” “The cops tell me they hate this store, and that employees are paid 50 bucks for every person they can get arrested.” “And at great prices.” “Once I was in there and saw an actress from All My Children buying a Marc Jacobs sweater she could probably afford at full price.” “After the initial shock I carefully looked and found a nice cashmere sweater for a great price.” “Their prices are decent and if you are looking for a gift for man, check out the tie/dress shirts section on first floor.” “Century 21 would be excellent if rated for its selection alone, as the products it carries and the prices it sells them for are great.” “they have tons of brand names and disigners at amazing prices.” “Go on the 3rd Floor for amazing designer finds and check out the Lingerie section for great deals (and awesome workout clothes).”
wait time	0.0% positive	“This store has a large selection of items , I always go there and find what i want , price are OK , Service are a little slow but I Think ev.”

05/14/12

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02/11/12

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01/27/12

Very Nice Real Estate Agency

by Acme Builder

I am very happy with 21 century. Do you know one thing 21 century is following twitter@acmeedencourt. Acme Eden Court is Indian Real Estate Builder for NRI

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01/17/12

customer service

by joanne moniz

The customer service is AWFULL!!! I had a problem with a gift certificate... The manager in the store was of no help. Trying to get someone in the home office was nearly impossible. DO NOT BUY A GIFT CERTIFICATE!!

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