Burlington Coat Factory

(212) 229-1300

116 W 23RD St, New York, NY | Directions   10011

40.743187 -73.993500 View Website

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Neighborhoods:
Midtown, Chelsea

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Burlington Coat Factory

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From The Owner of Burlington Coat Factory

Designer labels and no-name brands at discount prices, for those brave enough to wade in.


 

Tips for Burlington Coat Factory

1.0
March 15, 2012

Crap customer service. [rating:1]<br><br>

Okay, after days of searching and trying I finally found a suit that fit me at this location. I was very happy for that, but the staff sucks donkey balls.

Here are a few things I saw:

Angry security guy, he was walking into the dressing rooms and cursing, and slamming doors. "What the f*ck is wrong with these animals, f*cking @sshole customers, f*ck". After a brief walk he huffed and puffed himself back into the "Loss prevention" room and slammed the door shut.

Moments later a gentlemen arrives, he's walking around with a nasty look on his face, cursing as well. He's organizing clothes and saying "I f*cking hate this place, f*ck these rich people". He was throwing clothes and huffing and puffing.

There was this tall gentleman, he was walking around as if "working", but everything I tried to contact him he hustled off, noone helped me at this place.

I found, tried and measured the suit all by my damn self. They should pay me the sales tip. If I didn't need the suit so bad I would not have given these people my money.

The tailor answered a question, "no we don't return the suit today" and disappeared. On a brighter note a young lady kindly directed me towards the toilet to pee, and on exit the lady was a cool grandma type. Not overly friendly, but not mean or angry like the other people in this place.

What an experience.

0
June 24, 2008

Editorial Review by Citysearch Editors. Bargain basement stocks more than 10,000 coats, plus designer clothing, casual and evening wear, shoes, maternity and home accessories.

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