Shopping >Ellen Christine Millinery
“When you go in and look the selection then the price tag you must take into account that the hats are custom made special for you out of the best fabrics and that you'll get years of wear and pleasure out of them.”
“nasty service, long delays in getting your hat.”
“my husband was having a "big" birthday and i was throwing a huge party at sardi's, with nothing to wear!”
“nasty service, long delays in getting your hat.”
HERE'S LOOKIN' AT YOU KID.
In 1942, Dooley Wilson sang his smokey rendition of "As time Goes By" in the film "Casablanca" starring Humphrey Bogart and Ingrid Bergman in which to this day both song and film remain American classics. Think of the golden age of glamour and romance and think of the fashion dynamo Ellen Colon Lugo of Ellen Christine Millinery. Her amorousness of fashion and years of study and a life time of practice has given her rightful claim to the title "expert" in her field.
In Ellen's newly remodeled boutique your senses will immediately be aroused and your visual imagination will to go wild. The classical music in the background makes for a perfect backcloth as you browse for that special hat. Expect a fashion history learning experience to go along with your purchase that will and should be treasured as an heir loom for generations to come.
SHOCKING: that someone would find time in their lives to be so mean spirited and boring as to publicly intent to slander and defame another who has given of themselves. The two unworthy reviews read as spoiled brats lashing out for not getting their way. I have had Ellen work on projects with me for over 25 years and her professionalism and personalism has always been for the best of her customers.
happy wedding day. because i am not a regular size, i had given up on finding something really special for my wedding. a friend referred me to this shop and i was able to find a magnificent vintage 20's dress that the proprietor altered to fit. a custom made coordinating headpiece made a perfect ensemble and i know that i was much more confident on my special day.
dr. jekyll...mr. hyde.
great, eager service, as long as you are spending money...but beware, if you have a problem, the eager owner turns a different color, does not honor promises (for example, will tell you it is OK to bring back an item you are dissatisfied with, then, when you do, you get screamed at (in front of other customers!), and are told you took too long to come back (claiming you "disappeared"), and you are stuck with item. on top of this, you are sent nasty emails from the owner, telling you how to behave in her store, and that rather than resolving the fact that she has lost a customer with her attitude, says she is "giving up" trying to solve the issue. also, be willing to wait MONTHS for your hat to be finished- and you will NEVER hear from the store... you have to keep on her back.
pros: nice hats. cons: nasty service, long delays in getting your hat.
In response to this customer, who chose not to use her name, we did say a return would be allowed, because her initial request to return the item was withing a reasonable time frame from her purchase, which was on May 29. Because she never returned the hat in question, not emailed to say she would be doing so at a later date, we assumed she had changed her mind and decided to keep it. One month later, she asked to return it and I decided it too long a period to have waited, and declined. Our policy is for exchange only, but it's non-published, and the customers with whom we spend hours of time in their choices, are definitive about their decisions.
I did not raise my voice at her, nor send a "nasty email". I responded to her vituperative grandstanding in the shop, with customers inhouse, and responded to her email,
The dissatisfaction came on when I said "No", not with the hat.
P.S. She owns several of our hats.
BEAUTIFUL. I spotted Ellen Christine's shop on Citysearch when looking for vintage clothing and hats. I visited the shop soon after and was immediately welcomed by Ellen. She makes you feel at home and her knowledge of her industry is very apparent. The hats were beautiful and if you don't see what you like she can make it for you. Ellen Christine Millinery is certainly a 1 of a kind shop not to be missed.
What a lovely shop. Strolling through Chelsea, my friend and I stumbled upon this lovely shop. Beautiful, vintage hats for all tastes. We met the owner, Ellen, who was more than eager to speak with us about her background and the various items in the shop. What a real nice New York experience.
Total Nightmare!. I went to Ellen Christine to have my mother's wedding dress altered for my own upcoming wedding. This should've been a very positive experience. But unfortunately, the "3-month" process was a total nightmare from beginning to end. I was overcharged for the quality of work...Ellen did not make all of the changes to the dress that we discussed...I went to the shop 4 times thinking that it was the final fitting and that I would be able to leave with the dress in hand. However, there was always something wrong with it that I needed to point out to her. There were loose beads or even beads missing! One time, I went to try on the dress and there was a huge black stain that she said "must have happened at the cleaners". I found her lack of attention to detail and lack of sympathy for all of her mistakes completely frustrating. I DO NOT recommend going to this shop for alterations...especially if its for a special occasion.
A long sleeved, high necked, trained, beaded gown was going to be changed into a strapless cocktail length dress......to do something so drastic, I set up a schedule of gradual stages, as we cut it down...... the finished dress had to be completely rebeaded with original beads, and reshaped to cover a body defect of the client. The black mark on the rear train of the gown wasn't huge, and easily removed by my presser, who had indubitably brushed the gown up against something in the pressing process. Everything requested by the custome was fix-able. Everything was altered, including the beading that had been loosened by time, not included in the price. We were happy to provide a headpiece as well.
May I mention that the bill was never covered, nor did I receive any mention of disatisfaction from the customer during, or after. She simply cancelled her credit card.
This was an extraordinary feat of reconstruction, and should have been acknowledged as such.
Hattie Golightly Lives Here. The retail palace of Dallas is good for many things, but for hats, nothing can top Ellen Christine in New York. Here's the difference: A Neiman Marcus hat says "dowager empress." An Ellen hat says "you are who you are, let's crown you." Whether you're a Barbie, a debbytant, a career girl or a congresswoman, Ellen herself will help you shape that personality. What I love about this store is the delightfully wicked way she listens to all of your protests of "what will people think?" and just keeps bringing hats from some enchanted backstage storeroom. If you don't see temptation when you first walk in, give her the old "dear me!" comment or two, and she'll play with you. You're not just buying a hat, you're having a New York experience, which is why you go to Gotham in the first place.
Ellen Christine Millinery Makes your day AND your outfit!. There's no human figure in the world that she would have a hard time making beautiful and elegant. Her shop is like opening up your grandmother's jewelry box that never gets old: It's full of surprises. You'll find soemthing new with every trip. There's always a new hat, vest or necklace to try on. If you let her, she'll add a twist you'd never expect.
fantastic hats and accessories.
historically inspired , beautifully sculpted hats, flattering cloches and cocktail hats, gloves, gauntlets,Ellen makes it work for each person; from the simply elegant to the outrageously romantic and theatrical.
Best of all: the longer you stay in the store the more you discover.
awesome small vintage and custom clothing shop.
my husband was having a "big" birthday and i was throwing a huge party at sardi's, with nothing to wear! my daughter, a student in new york city, said, "we have to go to ellen's!" not only did i love the store, but i love ellen and invited her to the party and much to my delight she attended!!
she made me a dress -- gave her my favorite colors and what i think looks good on me -- i looked smashing! the "partygiver" was the "belle of the ball"!!!! you'll be thrilled w/her shop and her!! michelle at flashy baskets by michelle
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