(212) 929-3645
119 W 23RD St
New York,
NY
10011
40.7437
-73.9942
Neighborhoods: Midtown, Chelsea
What People Are Saying About Tekserve Corp
The Editor
Contributor
Citysearch
In Short – The computer nerds at Tekserve have been helping New Yorkers with their Apple-related needs and questions for years. The store stocks everything from Macintosh computers to compatible printers, scanners, digital cameras and software. An entire section of the store (iTopia) is devoted to iPods and accessories such as speakers, headphones and protective cases. When your Mac goes haywire, you can drop it off for diagnosis in the store or arrange for an on-site visit.
BAD SALES DEPT.
by spherus7
Terrible sales man named C- - - -. He lost a $4500 sale in just a few moments. Surly and belligerent attitude. Went to the "original source" store and it was the complete opposite experience. Now loving my new computer and all it's extra services. Don't even consider buying here. Tek is fine with repairs though.
- Pros: repairs
- Cons: sales
Don't honor returns or replacements
by motelky
I bought an iphone battery recharger from Tekserve, When I bought, the salesperson said they would replace it if it stopped working. It did stop working after one month, and when I called, the technician told me that they would exchange it if I brought it into the store. When I got there, however, the technician refused to exchange it. He said I would need to send it into the manufacturer, which I did, and the manufacturer exchanged it without a problem. I had to go through a lot of extra effort because Tekserve wouldn't live up to their own exchange policy.
- Cons: technicians won't accept return according to their policy
Hostile Technicians
by Webnetster
The technician assisting me was hostile and dismissive of my concerns. She refused to answer direct questions. Eventually I took my MacBook Pro to the real Apple store in Soho, and they fixed it with a smile.
The Details on Tekserve Corp
The Extras:
Call for information about the store's free seminars on Apple products and services.










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