SOS Locksmith
New York, NY 10011
Phone: (212) 242-1708
User Reviews for SOS Locksmith
05/12/2008 Posted by LMS2008
I called this locksmith when the spare key didn't work to my apartment. I asked for a quote over the phone. The guy told me $28 for them to come to my apartment & $65-75 to fix the lock. After he finished fixing the lock, he hands me a bill for $241!!!!! They charged me $40 to come to my apartment. I live in Manhattan, so it's not like they were crossing any bridges or tunnels to add up to $40. Taking out the lock was $85, again, higher than the quote. Then $100 for a new lock. This company is an absolute rip off and took full advantage of me. OH and expect to pay in cash if this happens to you. I would never recommend this company to anyone.
Cons: Deceptive Pricing
Response from this business
04/15/2008 Posted by WVDOG
We recently had to obtain and install a weatherproof, battery powered, proximity card reading lock in the shortest possible time to keep our outdoor facility up and running. We asked a few local locksmiths for input, but SOS came back in a matter of days with the appropriate equipment, a possible installation schedule (within a week!) and a very competitive price. As we worked together to refine the specifications and set up the installation, which required a welder, an installer and a programmer, their knowledge, experience and "can do" attitude made for one of the best customer experiences I've had -- from ANY vendor or establishment. I would not hesitate to recommend the SOS team for any locksmith/security needs- whether it's a single key for the apartment, or a security package for your business. Their knowledge is broad, their service is friendly and efficient and their attitude is completely and refreshingly positive.
Response from this business
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