Sean

Recommends

Holger L

Joined 4 years ago

Great Coths, Great People.. I have been shopping at Sean's for years and it is one of my favorite stores. For once, the designer Emile Lafaurie is amazing. The staff is helpful and friendly, the stores are understated cool and so is the collection.

If you want to look great, modern and fashionable yet classic - this store is a must for you.

Doesn't Recommend

sjnn

Joined 2 years ago

Caveat Emptor: Dishonest Business. It is now Feb, 2011. I bought 3 shirts in June of 2010. The following email thread depicts Sean's business Practice succintly:

Sean,

It has been six months now that you have been in receipt of my payment for three shirts. You had said you'd resolve it in October and I sent you a shirt that I had purchased from you several years ago as a size guide, but you didn't follow through. In fact you didn't even respond to my question regarding color choices at the time.

Stupidly perhaps I believed that you would, so you now have 4 shirts of mine.

I have to say that with the exception of a few incidents with fradulent vendors which I resolved in court, i have never had an experience like this.

This will be last email that I send in an attempt to resolve the problem in this manner. Please send me my money and my shirt.

Thank you.

Begin forwarded message:

From: Stan Norton

Date: October 8, 2010 10:26:40 AM EDT

To: Sean Cassidy

Subject: Re: return policy

Great. Thank you.

On Oct 8, 2010, at 10:03 AM, Sean Cassidy wrote:

Good Morning Mr. Norton,

We have a new cut of poplin shirts in. However, rather then sending you the shirts and they don't fit would you send me one of your shirts so I can measure it to insure I send you the proper size.

Please mail it to:

SEAN

199 Prince Street

New York, NY 10012

Attn: Sean Cassidy

Best regards,

Sean

On Oct 6, 2010, at 10:23 AM, Stan Norton wrote:

Sean, I trust that you are back from vacation. I'd like to resolve this. Thanks.

Begin forwarded message:

From: Stan Norton

Date: July 31, 2010 6:11:39 PM EDT

To: Sean Cassidy

Subject: Fwd: return policy

Sean, can we please resolve this? You're still holding ~$400 dollars mine. Thank you.

Begin forwarded message:

From: Stan Norton

Date: July 5, 2010 3:32:05 PM EDT

To: Sean Cassidy

Subject: Re: return policy

Sean, Thank you. I appreciate your attention to this.

Best Regards.

On Jun 27, 2010, at 11:30 AM, Sean Cassidy wrote:

Mr. Norton,

I am out of the office until Tuesday, I will look into this and be in touch with you later in the week.

Best regards,

Sean

On Jun 25, 2010, at 5:27 PM, Stan Norton wrote:

Sean,

I'm writing with regards to the return of three XXL shirts that I bought over the phone from your soho store. They were beautiful.

When I bought these shirts I made clear that I had bought 8 or 10 shirts at your Boston store 3 or 4 years ago. I was told by [Mr.?] Rossen that I could return them if they didn't fit.

I've now been told that I can only obtain a store credit.

I had no way of assuming that the fit had changed so radically since I last bought clothes from you. I am 6'3 and weight 240 lbs. A store credit is not really very useful to me. The Boston store is now closed and it is unlikely anything there would fit me anyway.

I have been a good customer of yours. I attempted to remain one and it didn't work out. I was acting in good faith and was told that I could return these. I believe that you should return my money.

If you begin to make xxxl shirts I can become a customer again. Thank you.

Respectfully,

Stan Norton

Recommends

Contributor

Joined 10 years ago

Unfussy menswear for the young, cool professional.. The Vibe
Owner Sean Cassidy (not the '80s heartthrob) may sell clothes for the working gent, but the atmosphere he's established is more creative than corporate. The Banana Republic-weary and the hip downtowner alike browse racks of suits and pants and shelves stocked with shirts neatly folded (but not annoyingly so).

The Look
Designer Emile LaFaurie favors muted colors like deep purples, blues and grays for his cotton shirts, but the occasional brilliant hue does find its way into the mix in a few vivid candy-striped button-downs (and in the hot orange iMac at the register). Don't leave without one of Sean's relaxed linen shirts. In fact, at $78 for short-sleeved and $95 for long-sleeved, buy several.