“The place is cozy, some call it cramped and loud, but if you've ever been to a real trattoria in Italy, this place is the real deal.”
“We had our 2 bottles of wine (FOUR 4 PEOPLE) one of our party tried to order one more beer after we had eaten and they actually had the nerve to tell us "They do not serve liquor unless you order dessert or unless you are eating”
“Our bottle of wine was half full, but she didn't really care.”
“The food is excellent, really inexpensive and the variety of pasta is a major plus.”
“We didn't order pizza, but they had a good selection and they looked good.”
“this city has such great restaurants with such great service that i would never recommend this place to anyone, unless of course they get new management bc the food was good.”
“anywhere near great to make me go back a few times to eat there).”
“Most of the complaints here have to do with service, and it is plausible that there would be some bad experiences as it is the kind of place that gets cramped and crowded quickly.”
“The fact that this place is consistently busy is simply a testament to the draw of a cheap meal in an otherwise expensive neighborhood.”
“After 20 minutes the wine was of course still bad and not safe to drink so we asked if we could order some other beverages and they refused to take our order for beverages!”
Going downhill. Have eaten here dozens of times and always felt we were getting a good value for our dollar. But at our most recent visit, the food was terrible. We had a tasteless vegetable soup. (The salad was its usual great self.) And our pasta dishes were so dripping with oil, it was amazing we did not have a gall bladder attack on the spot. I could put up with the deficiencies of this place before - but if the food is going to be so poor, we will not patronize any more.
Not polite management!. I had dinner tonight with friend of mine at this place. Overfull, very unkind women at the cash register (assuming manager) kicked us out of the restaurant because its 10:30 and they are closing! Our bottle of wine was half full, but she didn't really care. She just wanted to be out of there. Not first time that I'm shocked from this place how unkind people (usually manager/host at the door) are (never waiters, they are OK). So, as a local who live next door in SoHo, I would not recommend this place and I will not came back. Don't even think about bringing friend or something, unless u wanna be embarrassed. Food is mediocre anyway...
Horrible service. I recently ate here this past weekend and realized that I should have listened to the reviews before stepping into the restaurant. First off we had a party of 4 and was not seated because only 3 out of the were in attendance. I told the hostess that my son was parking the car. To our dismay the hostess said sorry and seated another party ahead of us. When we finally got seated we were only given 3 menus. They said they ran out. I must say the food was subpar and I actually exp. The no wine after your meal ordeal. The food is subpar yet the service and owner run this place to the ground. It is like a military food camp. Get you in and out just as fast. I will not recommend this place to anyone
Horrible!!! AVOID THIS RESTAURANT.
I love Italian food, but this is the worst place to eat, even if the food is half descent.!! The Owner who is nasty, rude, only to chosen customers as I observed, can ruin your appetite and dinner experience all at once. I had inquired about my order being wrongly served and she apologized without any real sincerity and move on without a care in the world. I gather, because she has already established a client base, she didn't really care for other new customers, is how I felt about her attitude.
Please spend your money elsewhere, this place is not worth your time and precious night out.
RIDICULOUSLY RUDE STAFF.
The food is sub-par and the manager is DISGUSTING, RUDE, SARCASTIC and CONDESCENDING. They have no sense of customer satisfaction and should be AVOIDED at all cost.
She refused to seat us when there were THREE empty tables in the restaurant because "only 5 out of 6 people were there."
When the waiter brought us the wrong dish, the manager responded by saying "pasta is pasta they all taste the same." Who would have expected such a response from a restaurant that supposedly serves decent Italian food. Not only did they fail to apologize, they did not let us order another dish and only after continued complaints did she respond in a completely sarcastic tone saying "don't worry I already removed it from your check." For the rest of our meal she continued making snide remarks and blatantly mocked and laughed at us for complaining about our food.
No New Yorker or tourist in their right mind would eat here. There are PLENTY of similarly priced and better tasting alternatives that will treat you with RESPECT.
NEVER EAT HERE !!!.
not only have i never experienced such a dismissive and disgusting attitude from a hostess in all my years of frequently eating out in new york city but i have never had a restaurant experience that was so insulting that i felt the need to post about it either.
DO NOT SUPPORT THIS RESTAURANT.
they have NO interest in their customers. they are entirely rude and pushy. you are not allowed a second glass of wine. they state to their clientele almost immediately that you should be out in 30 minutes or less. they will not seat you without all parties there even when the entire restaurant is empty (literally).
they made my father (a sixty something year old italian man) and i feel unwanted and the hostess laughed AT us when we said it was upsetting and that we really just wanted to enjoy an authentic and relaxed italian meal there.
I WILL NEVER EAT HERE AGAIN AND ENCOURAGE ALL CITYSEARCH READERS TO DO THE SAME.
never ever again!!!!. I'm really bothered that i've been forced to write this review. I've gone to this restaurant consistently for the past 8 years and have always raved about their service. The food is excellent, really inexpensive and the variety of pasta is a major plus. However, after having dinner there yesterday (which was a Friday) I will never give them my business again. My party of 3 ordered 2 appetizers, 3 entrees and a bottle of wine. After finishing our bottle of wine, we asked the waiter for the wine menu to order another. He comes back to the table 5 minutes later and says he can't serve us another bottle because they need to free up the table. I grabbed the owner/manager and asked her why we weren't being served another bottle. She proceeds to give us a long rundown about how "it's bad for their business to let people sit a table and drink when they need to keep tables open. That a $6 glass of wine isn't worth it for them because there dinner menu is too inexpensive. They can't afford to lose other business. If it were a Tuesday not a Friday it would be different and on and on"... Gasp!... I could not believe what I was hearing, in a restaurant, from the manager. I'm also more confused because we were about to order another "bottle" (not a glass) which would have likely turned into another bottle, plus dessert. Who's to say the next customer may have only ordered 2 entrees only and no alcohol???... Sorry, my rant is so long... ugh!... Still fuming! This is not an acceptable way to treat a customer and totally ridiculous... Time to look for a new neighborhood Italian spot!
Controlled wine consumption.
The food is fine and affordable, but when I asked for another glass of wine they refused to serve me. Mind you I wasn't intoxicated, I only had one glass of wine. But they have this "policy" when they serve you dessert they will no longer serve you wine. Their reason is because they don't want people to take time sitting drinking wine when they have people waiting for tables outside. Well I feel that is ludicrous because if you had ordered a bottle of wine you would be sitting there drinking it regardless of the course. I told the maitre d her argument was invalid and she refused to accept she was wrong.
I wont be going back again after years of going there. I would advise to find another Italian style restaurant as there are plenty others around serving the same food, for the same price.
Not worth it..
The prices are very reasonable because they don't spend much on flavor. How is a fried chicken breast with salad greens on top a "special"? I was there for a birthday dinner and tried many of the pastas on the menu and many tasted the same. The ambiance is a step above a diner and they take great pride in their 16 year policy of not seating incomplete groups, even when they're empty on a Wednesday night - AND, no joke, if someone joins a seated party, they won't let them eat. What kind of policy is that?! Too bad they care more about their policies than the customers or the food. I won't return.
p.s. Like all review sites, be wary of any great reviews as most are written by the businesses themselves.
Delicious Fresh Pasta. This is a cute little restaurant that serves up satisfying fresh pasta and yummy pizza. I always end up ordering the squid ink linguine with shrimp, prosciutto and peas in a tomato cream sauce - SO GOOD! Also recommend the four cheese pizza. The service could be better but I'll keep coming just for the food.
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