Haven

This Soho spa's treatments, including nail, waxing, massage, body and facial services, are performed in private rooms, located near the candle-lit relaxation room with cushy sofas and drinks.

Editor's Tips

The Extras:: Lockers hold robes and slippers for clients, and showers are available as well.
Brands:: The retail area displays Haven's signature product line, including cleansing milk, "city-blocker" mist and linen sprays
Know Before You Go:: If you're in the West Village, you can check out another spa from the same owners--Eve.

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User Reviews (86)

ambiance	93.75% positive	“Although it was a recent bad experience, I'll continue to go because of the therapists and the wonderful cozy atmosphere.” “enjoy all my sessions with her because she is so friendly and fun.” “this was a very comfortable place to be.” “The parking is great to find.” “The decor and ambiance of Haven is exactly like its name - a small, no-nonsense, quaint, cozy haven.” “Nice atmosphere, good services” “Convenient location.” “love this place, and its in a great location I was able to meet my friends for a drink at Merc Bar right across the street.”
dessert	100.0% positive	“love everything but my favorite would have to be the hot chocolate.”
drinks	100.0% positive	“love this place, and its in a great location I was able to meet my friends for a drink at Merc Bar right across the street.”
menu variety	83.33000183105469% positive	“The servise is very good in waxing, manicure, pedicure, all different kinds of massage, and more because the place is full of variety.” “With so many other great options in NYC, why waste your time here?”
overall	88.88999938964844% positive	“The servise is very good in waxing, manicure, pedicure, all different kinds of massage, and more because the place is full of variety.” “This is a great place.” “Haven is a great place to get pampered.”
return potential	100.0% positive	“First massage was so good, I had to come back for more.”
service	96.00000381469727% positive	“Wonderful service!” “The staff is extremely friendly and polite.” “The massages are great but greatly depend on whom is providing the service.” “Everyone was friendly and the place was absolutely spotless.” “The staff was so nice & beyond professional!” “This is a great spa it's exciting and clean the service is very nice and very excellent service.” “Although the actual woman doing my waxing is great and the atual spa is fine, the front desk staff is ALWAYS rude.” “The prices are great, and only once did I have an issue with my service.” “Great service but get ready to BUY BUY BUY” “She's not as attentive as other estheticians I've been to, but ultimately my skin looks great.” “Yes, the front staff needs to go to etiquette school, which is a shame, because the spa ladies are always very nice.” “The service was AMAZING!” “The employees take very good care of all the personnel, as if they were family.” “Nice people” “enjoy all my sessions with her because she is so friendly and fun.” “In any case, my therapist Andrea was extremely attentive and caring and had a fantastic touch.” “The staff nice and friendly.” “Everyone was nice to me, and I received adequate service for my money.” “The staff here is great - they're so personable, especially the front desk.” “It was the most enjoyable day, from the super friendly and warm, Roza (manicures and pedicures) to the very sweet, Joleen (salt scrub).” “The staff are friendly and helpful.” “I've had one massage here and the masseuse was friendly and used just the right amount of pressure.” “have recommended many people to her over the years - and they are still with her as well!” “have been to haven on several occasions and their service has always been great.” “must visit, from the friendly staff to the exquisite pampering treatments, Haven hits top marks in all areas.”
value	62.5% positive	“The massage started late and finished early and I was still charged full price.” “They tend to have a snooty attitude and look down their noses at customers who are not obviously money-fied.” “Though, Haven's price is great.” “They are a great value as they are below the price of many other spas and are often better q.” “Everyone was nice to me, and I received adequate service for my money.” “The French and Brazilian waxes are affordable, although on a few occasions the woman I went to dribbled wax onto my thigh and didn't bother to clean it up.” “also went in for the "Renaissance Pedi" which was twice as pricey.” “For the price, it's the best wax I've gotten.” “Also the prices are extremely reasonable (don't bother with the "special" wax, I really don't see a difference other than price).” “very calming spot at good value” “Not only were the services less expensive than every other soho spa.” “The prices are great, and only once did I have an issue with my service.” “Did not like sales pitch to buy future sessions and beauty products that are overpriced.” “compared to some of the prices i've paid for waxing, i think Haven is an excellent bargain!” “Great value but aesthetician double dipped!” “beware of sales pitch overpriced foot renaissance lazy facialist”
wait time	100.0% positive	“The cost of these customized moisturizers are extremely reasonable and last a long time.” “The receptionists were really nice and when I showed up 45 minutes early, they squeezed me in early.”

12/07/11

Best Massage Ever

I just got back from another fabulous massage at Haven Spa with Lara. I had been seeing a Physical Therapist for pain and restricted movement in my shoulder and not improving. I thought I would try a massage and lucked out. Haven is a wonderful relaxing place and Lara absolutely knows what she is doing. MY shoulder is perfect and my tight muscles elsewhere are gone.

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05/12/11

Excellent! All my friends go there!

by Rachr96

A little expensive - but good value for money.

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04/08/11

Truly lives up to its name!

by pocketnovella

Mariola is a master waxer!

I despise shaving, and would just prefer to wax my body head to toe haha. So i'm no stranger to the process, but hadn't found a regular place since i moved to the city two years ago. I scheduled a french bikini with the gourmet wax since I have extremely sensitive skin. Mariola is a no-nonsense but wonderfully friendly esthetician, and while she was performing my service PAINLESSLY, we had a great conversation! She seriously had me out in less than 20 minutes and her work was flawless. I had no discomfort and no irritation afterwards.

Haven is a beautiful spa with friendly and incredibly talented staff. I am so happy I found it!

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09/13/10

best mani pedi !

by bachelorette99

I love this plaxce, it's clean the staff is friendly and the vibe is relaxed.

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08/11/10

Best bikini wax NYC

by traveller63

I've been coming here for the last 5 years. I totally trust them, they do a great job, and they're really laid back but still professional - they're all genuine people. I have my favorites - Monique and Marta - but I'll go to anyone because I know I'll get the best bikini wax no matter who does it.

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Haven

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What People Are Saying About Haven

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Editor's Tips

12/07/11

Best Massage Ever

by LB100

05/12/11

Excellent! All my friends go there!

by Rachr96

04/08/11

Truly lives up to its name!

by pocketnovella

09/13/10

best mani pedi !

by bachelorette99

08/11/10

Best bikini wax NYC

by traveller63

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