MercBar

Merc Bar ruined my wedding night

by bankerchik

Merc Bar does not deserve to be on the Best of Citysearch list. Their arrogance, lack of communication and terrible customer service ruined my wedding night. We held an after party in their private room. Per the manager's request, we provided her with a list of the guests who were to be admitted to the party. When we arrived at the bar, not only did the bouncer try to deny access to *my husband*, but he also prevented several guys who were on the guest list from coming in - he told them they would have to wait an hour and a half. We paid for a private room for a reason - one of which was to avoid people having to wait on line. The manager, Gina, was very rude to me throughout the evening. She clearly did not communicate with the bouncer, otherwise he would have known what people to let in. We ended our wedding night with a lot of unhappy guests and on a very sour note. For $3,000, that is outrageous. Please do not have a private party at this bar. It is a terrible place and Gina, the manager, is a terrible person.

Nice Happy Hour..

by LifeIsBeautiful

A bit overpriced but the drinks are tasty! It's in a nice area and not ideal for "going out" rather just meeting up.

Servce? What Service?

by MatadorConfusio

I had been to MercBar on a Sunday night a couple times before. There were very few patrons at those times. However, I was meeting a friend at MercBar on thur. The place was somewhat busy, although the front lounge area was not. I sat in the lounge and waited for my friend. The waitress took my order, and brought me my beer. I finished in ten minutes, and sat with an empty glass for the next twenty. She was helping some bigger parties, and I understand that my Budweisers and I would not take much priority. But she never came over, even as she chatted with the bartender and server at the bar. My friend showed. I mentioned the lack of service to my friend. I said “I bet she will take your order, but not mine.” The server came to us. Sure enough, she took my friends request, and then walked away, as my empty beer glass sat on the table. We summoned her over before she could completely get away. I ordered another beer. Then we never saw her again. I had to go to the bar and order my next round. Another server was collecting glasses and I asked “Do we still have a server?” The woman said “She is in the back having dinner.” My friend and I looked at each other and laughed. An hour later, I found our server and requested a check. The biggest mistake ever was tipping this woman. Maybe she was volunteer? I never write reviews. If I had stiffed her on the tip, then maybe I would have never written this review. But I had to get my story to the masses. This is my first review. Our waitress had red hair. She was useless.

• Pros: Atmosphere and music
• Cons: Server

Awful Experience - DO NOT Come here

by skeet23

I booked a party here not too long ago and it was a disaster. They packed our party into a tight space with at least one other party there as well. The waitress couldn't distinguish who was who and put a load of drinks on my tab that my party didn't order. When I tried to argue with the waitress and the bartender (there was no manager working for some reason) they both insisted that there was no error and had no interest in hearing otherwise.

Worse still, I spoke to some friends who paid for their drinks in cash and the waitress did not remove the drinks from my tab. SHE POCKETED THE CASH. Truly a horrible experience.

I told all this to the manager afterward and she was not interested in negotiating and stood 100% behind her staff without admitting there was even a chance a mistake could be made on a busy Saturday night.

What a mess. My only advice to stay FAR away from this place since there are other reviews here mentioning this waitress this seems to be a major issue for the place.

• Pros: Any Pro is not worth even mentioning
• Cons: Take Your Pick...

awful experience

by NBC888

!

• Pros: none
• Cons: staff/ bartenderd