The service and the quality of the cut or color is excellent here but what really is special about this place is the welcome, warm feeling it has. Like stepping into a little piece of home. Customers chatting and enjoying a cup of tea with nice music playing. The personal attention is very special here and you are really made to feel like you are part of a community. I think this salon has been here for quite a while with many loyal customers (some who's names will be familiar) and the reason for the longevity is the wonderful environment Donna has created here.